Nowadays, all the cool kids are using customer relationship management (CRM) software, and you should too. It’s not new technology, but if you’ve missed the boat or need a refresher—Jared’s here to fill you in on CRM technology and what it can do for you. He explains different types of CRMs in detail to show you its potential for creating seamless intake experiences and optimizing your workflows. Speaking of CRMs, Jared welcomes Matt Spiegel of Lawmatics to learn about his story as a tech founder and his methods and means for solving problems for attorneys. Matt offers his perspectives on CRM functionality and its latest developments, and also offers hints at how AI will affect this tech in the future. Last, but not least, Bobby Orozco joins Jared for the Rump Roast to flex his rap knowledge, unpack the Drake/Kendrick Lamar feud, and talk about the best diss tracks in rap history.  Matt Spiegel is the co-founder and CEO of Lawmatics, an attorney-client relationship management platform. Bobby Orozco is director of sales at Lawmatics. ----- Drake v. Kendrick is just the start. This week's playlist features some of the best rap diss tracks of all time. ----- Our opening song is Two Cigarettes by Major Label Interest. Our closing song is Grime by Ghost Beatz.