Podknife - #231: Bad support loses customers, and payment failures by Bootstrapped

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#231: Bad support loses customers, and payment failures

Podcast |: Bootstrapped
Publisher |: Steve McLeod
Media Type |: audio
Podknife tags |: Business,; Entrepreneurship,; Interview,; Management & Marketing,; SaaS,; Startups
Categories Via RSS |: Business,; Technology
Publication Date |: Sep 16, 2022
Episode Duration |: 00:34:17

Description
iTunes Summary

I catch up with my frequent co-host, Ed Freyfogle, after a long summer break. Amongst other topics, we discuss how bad customer support will lose you customers. We also talk about yet more payment problems - a common theme on this podcast, and for SaaS businesses in general.

Mentioned in this episode:

Steve’s company, Feature Upvote
Ed’s company, OpenCage

Mentioned in this episode:

Steve’s company, Feature Upvote
Ed’s company, OpenCage

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