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Twitter/IG: @RyanHawk12   https://twitter.com/RyanHawk12

Derek Thompson is a staff writer at The Atlantic and author of the books Hit Makers and On Work: Money, Meaning, Identity, and the host of the podcast Plain English.  

Notes:

• Before graduating from high school, Derek appeared in several theatrical productions at the Folger Shakespeare Theater and the Shakespeare Theater.
• Why do Americans care so much about work?
  • workism is “the belief that work is not only necessary to economic production but also the centerpiece of one’s identity and life’s purpose.”
• Jobs, Careers, or Callings: One theory of work holds that people tend to see themselves in jobs, careers, or callings…
• The Bow and Arrow metaphor… We need stress, but we need to let it go. You pull back on the bow and arrow… Then you let it go. Stress + Rest = Growth
• “Happiness means being balanced between busyness and leisure.”
• The mark of a good leader? Don’t be afraid to ask the ignorant question… Have the confidence to ask it.
• Derek had breakfast with the prominent CEO… The CEO was deeply curious about Derek. Asked him a lot of questions, listened intently, and asked great follow-ups. Great leaders make their conversations about the other person. Follow your curiosity with great rigor.
  • That same leader also had the emotional intelligence to not bother Derek Jeter while he was having breakfast. He knew there would be a better time to meet.
• The book, an anthology of Thompson’s articles for The Atlantic, includes a new adaptation of his essay on workism, a term that he defines as “the belief that work is not only necessary to economic production but also the centerpiece of one’s identity and life’s purpose.”
• “The decline of traditional faith in America has coincided with an explosion of new atheisms,” Thompson writes. “Some people worship beauty, some worship political identities, and others worship their children. But everybody worships something. And workism is among the most potent of the new religions competing for congregants.”
• How Derek earned a job writing for The Atlantic out of college?
  • After being rejected 30 times, he applied for a fellowship with The Atlantic and got it. He then earned a job writing about economics for them even though he had no background or interest in economics. "It's like the New York Yankees offered me to play second base even though I played catcher my whole life."
• How Derek earned a role as a podcast host working for Bill Simmons?
  • "Bill had me on his podcast to talk about Covid after he read some things I'd written for The Atlantic. That was sort of an audition. After he had me on, he asked if I wanted to have my own podcast on his network. We eventually came up with the name Plain English."
    • The name of the show is very important. You want people to be able to easily say, "Hey, I listen to Plain English."
• How to predict the next great quarterback?
  • It's contingent upon their surroundings (their coaching staff, receivers, linemen, etc...)
• Life/Career Advice:
  • Skin thickness -- It can't be so thin that you can't accept criticism, but it can't be so thick that you stop listening. You have be somewhere in the middle.
• Working hours — no large country globally averages more hours of work per year than the United States. Americans work longer hours, have shorter vacations, get less unemployment, and retire later.

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right...

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Twitter/IG: @RyanHawk12   https://twitter.com/RyanHawk12

Kevin Kelly is Senior Maverick at Wired magazine. He is also the editor and publisher of the Cool Tools website, which gets half a million unique visitors per month. He co-founded Wired in 1993 and served as its Executive Editor from its inception until 1999. During Kevin’s tenure, Wired won the National Magazine Award for General Excellence (the industry's equivalent of two Oscars). He is the best-selling author of many books including New Rules for the New Economy, The Inevitable, and his latest is called Excellent Advice For Living - Wisdom I wish I’d Known Earlier. 

• You lead by letting others know what you expect of them, which may exceed what they themselves expect. Provide them a reputation to live up to.
• Habit is far more dependable than inspiration. Don’t focus on getting into shape. Focus on becoming the kind of person who never misses a workout.
• "Every great and difficult thing has required a strong sense of optimism,"
• Prototype your life. Try stuff instead of making grand plans.
• The best way to learn anything is to try to teach what you know.
• Don’t create things to make money; make money so you can create things. The reward for good work is more work.
• The more you are interested in others, the more interesting they’ll find you. To be interesting, be interested.
• Promptness is a sign of respect.
• The consistency of your endeavors (exercise, companionship, work) is more important than the quantity. Nothing beats small things done every day, which is way more important than what you do occasionally.

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right...

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Twitter/IG: @RyanHawk12   https://twitter.com/RyanHawk12

The Learning Leader Show was first published on April 9, 2015. TODAY marks the show's 8th birthday! To celebrate, I kick off the episode by sharing some key learnings I've gathered over the past 8 years... And then I answer YOUR questions and did a full AMA (Ask Me Anything). If you'd like me to do more AMAs, send me an email: Ryan (at) LearningLeader dot com

• Here are some key things I've learned after publishing The Learning Leader Show for 8 years...
  • Consistency > Intensity. Showing up to do the work (prep) each day is key. Become part of your routine as a listener. Consistency builds trust. You know you’re going to have a new show for your Monday morning walk or commute.
  • Following your genuine curiosity is attractive. This parasocial relationship is built because as the listener you know I’m following what I’m actually curious about. I own guest selection 100%. They are all my call and my call alone. I only choose guests that I’m deeply curious about.
  • The curiosity-judgemental spectrum. Talking with more people with a wide range of life experiences has helped me view the world from their eyes and be less judgemental. All the way back to episode 3 with Maurice Clarett. Approach people with curiosity, not judgment.
  • The prep works as a forcing function to learn. Same with mindful Monday. I have systems in place to ensure I’m getting a little bit wiser each day. And that learning compounds over time. Create forcing functions on your life to intentionally get better. Don’t just wander from meeting to meeting each week. What are you doing to ensure your learning is compounding? The Charlie Munger quote; go to bed a little wiser than when you woke up. I try to live by that.
  • Relationships with your heroes: General McChrystal. Pat Lencioni. So many others. Being pleasant to work with. Showing up prepared. Being grateful. Following up. All of that has helped me build real relationships with people I admire. The McChrystal trip to Gettysburg. Forewords to books. McChrystal and Lencioni. Dan Pink. The Kat Cole ATL show. Adam Grant. Ryan Holiday.
  • Relationships with listeners. Some amazing friendships have been formed and fostered because of this podcast. So many of my Learning Leader Circle members. Technically they are clients of mine, but lots of them have become genuine friends for life.
  • Communication skill - LISTENING. Thinking. Speaking, Writing. All have improved. Earned the opportunity to speak on hundreds of stages all over the world. Publish books. Meet fascinating people.
• Listener AMA:
  • Learn 2 Cope (Instagram) – What was the biggest struggle you had transitioning to life after sports?
  • Kevin Janiec (Instagram) – How do you and Miranda balance and align your competing priorities?
  • Samantha Phillips (LinkedIn), Sales Manager at Insight Global – 1. What is 1 of your champagne toasts? (Victory Shot toast) 2. Who is 1 person you have not yet had on your show that you’d like to?
  • Aaron Arnston (LinkedIn) - Congratulations, Ryan!  Truly blazing a trail, we’ll done! You have interviewed hundreds of guests and I have liked every show, can't recall one, not one, show I didn't like...have you ever interviewed guests that didn't make the cut or do you have a filtering process prior to the show that helps with this?
  • Noah Vasilj (Mindful Monday email response): My question is a “3 parter”:
    • What is your favorite part of your job?
    • Do you generally enjoy/love what you do?
    • What keeps you interested and going on the days when you are not at 100%?
  • Brian Causer (Twitter) — Congrats! Love the show, Ryan. One of my top podcasts and I listen weekly. Maybe have two questions... How do you choose your guests? Referral? Follow your curiosity? Also, what is one question you wish someone would ask you that nobody has asked you before?
  • The Greek In The Kitchen (Instagram) — Who is the guest you think about most or has had the most influence on you?
  • Denise Kollias (LinkedIn) Hi! Congratulation! I have been listening to your podcast since 2017 and it has been a Godsend. It has taught me so much and I appreciate all your hard work to continually bring insightful conversations on leadership. My question is what episodes were your favorite to record or the top 5 that you recommend with the greatest impact to help people grow or push through?
  • JP Botero (Instagram) - After 8 years of experience, what would you recommend to the Ryan thinking of creating The Learning Leader Show?
  • Aaron Campbell – After 8 years of exploration along a central theme, how would you finish this sentence: “A great leader is….”

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Twitter/IG: @RyanHawk12   https://twitter.com/RyanHawk12

Dan Lyons is the New York Times bestselling author of "Disrupted," "Lab Rats," and "STFU: The Power of Keeping Your Mouth Shut in an Endlessly Noisy World." Dan was a writer for HBO's hit comedy, "Silicon Valley," and before that was a journalist at Newsweek, Forbes, and Fortune.

• The best sales reps spend 54 percent of the call listening and 46 percent talking. The worst reps talked 72 percent of the time. They made calls feel like conversations.
  •  A company called Gong uses machine learning software that analyzes sales calls to find out what works and what doesn’t. Its software vacuums up millions of hours of audio data and then analyzes it to figure out how the best sales reps operate. Gong’s customers use this information to train new sales reps and help underperformers improve. In 2017 Gong analyzed more than five hundred thousand calls and found that sales calls with the best close rates were ones in which reps knew how to be quiet and ask questions instead of making a sales pitch. To be precise, the most successful reps asked eleven to fourteen questions. Fewer than that, and you’re not digging deep enough. More than that, the call starts to feel like an interrogation.
• Eavesdropping on happiness: The research showed that people who spent more time having substantive conversations were happier than those who spent more time having small talk, and weather conversations.
• Always Say Less Than Necessary – "When you are trying to impress people with words, the more you say, the more common you appear, and the less in control. Even if you are saying something banal, it will seem original if you make it vague, open-ended, and sphinxlike. Powerful people impress and intimidate by saying less. The more you say, the more likely you are to say something foolish.” -- Robert Greene
• Researcher, Mehl joined a team that made a third big discovery: that people who suffer from anxiety and depression use the first-person singular pronouns I, me, and my more than other people.
• Go OUTSIDE – Harvard biologist Edward O. Wilson, who hypothesized that our affinity for the outdoors and love of living things have been hardwired into our DNA by evolution and exist as innate parts of our psychological and physiological makeup. Wilson calls this “biophilia,” a name derived from the ancient Greek words for “life” and “love.” It’s the reason people watch birds, melt at the sight of baby bunnies, travel to Yellowstone National Park to marvel at the bison, and rush to the window when a deer wanders into their yard. It’s why walking through Muir Woods among giant thousand-year-old redwood trees takes your breath away.
• The Talkaholic Scale Test – Prior to writing the book, Dan scored a 50 (the highest possible score)… Meaning he is a talkaholic. AFTER writing the book, he scored a 40, and Dan's wife scored him at 38.
• Life/Career Advice: Earn attention by doing great work, not by being loud and outlandish. It’s more lasting and will help you build better relationships and a great career.

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Twitter/IG: @RyanHawk12   https://twitter.com/RyanHawk12

Dr. Mat Duerden is a Professor of Experience Design and Management at Brigham Young University. His teaching focuses on experience design and design thinking. He is the best-selling author of Designing Experiences. His research focuses on experience design in both work and non-work contexts. Mat’s publications have appeared in a variety of journals including Leisure Sciences, Journal of Environmental Psychology, Journal of Adolescent Research, and Journal of Leisure Research. Mat Duerden received a Ph.D. in Recreation, Park, and Tourism Sciences from Texas A&M University and an M.S. in Youth and Family Recreation from Brigham Young University. 

• Transformational Learning – "The future intrinsic use of the content." Going from theory to putting it into practice. It’s the implementation of the learning that codifies it.
• What to do at your next leadership retreat? Ask yourself the question, “What do you want them to say when they walk away from the experience?” And design the event based on your answer to that question.
• One of the must-have qualities needed to be hired as a team leader is humility and curiosity. Curiosity is the fuel for creativity and innovation. Having a broad range of interests is a good sign of curiosity.
• What do Apple, Costco, and Walt Disney have in common? A high NPS Score...
  • What is NPS? Your Net Promoter Score is the percentage of customers who are promoters (those who scored 9 or 10) minus the percentage who are detractors (those who scored 0 to 6).
  • They have a uniform type of experience
• Harmonizing Ques...
• There should be a narrative structure:
  • Build rising action... -- Anticipation, Participation, Reflection, Climax.
• It's important to solve problems tied to the needs of your customer or your team.
• The Wonder Switch from Harris III
  • The curiosity is becoming comfortable not knowing
• The Buc-eee's gas station restroom experience takes the ordinary and turns it into an extraordinary experience.
• For businesses:
  • Need to develop a brand experience guide for the type of experience you want to provide.
  • Write a brand theme statement that aligns with who we are.
• HEB Grocery Store:
  • Here Everything's Better
  • Hire the type of people who are curious and want to interact with customers.
• Curiosity is the fuel for creativity and innovation. A broad range of interests is important.

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Twitter/IG: @RyanHawk12   https://twitter.com/RyanHawk12

Colin Coggins and Garrett Brown are adjunct professors of entrepreneurship at USC’s Marshall School of Business where they teach the popular class they created, “Sales Mindset for Entrepreneurs. ” They are also authors, speakers, longtime sales professionals, and best friends who met while working at enterprise software startup Bitium, which they helped lead to an acquisition by Google. This odd couple first connected over their shared obsession with the importance of selling, and have made it their mission to uncover the unexpected and inspiring mindset of the highest-achieving sellers on the planet.

• The most impactful sales professionals are learners. They consume information and ask lots of questions that they are deeply curious to know the answers to. They don't go down the list of sales discovery questions. It's from a place of curiosity.
• "Noone has ever changed the world without moving people." That's sales.
• An abundance mindset — Collin was meeting with a new sales rep named Matt that worked for you at Bitium. Matt sat down on the couch and loved it. He asked who made it and Collin didn’t know. So he flipped over the cushion, saw who made it, realized they were a potential customer and made a note in his phone to connect with them on LinkedIn and call them. Matt has an abundance mindset.
  • "Great sellers see opportunity where others don't."
• World-Class sales professionals love the process.
• When making promotional hires/decisions, "create a culture that's not pulled up. It's pushed up." 
  • When promoting someone to be a manager, look at those who are known to help others. They are pushed to management by the members of the team because they are so helpful.
• Being a “pathological optimist” — Colin told a story about taking the first flight with his whole family (wife Margot and two young boys) and despite the chaos of crying and trying to take care of young children, Colin loved it and told Margot "it would be a great story one day." She called him a pathological optimist (not meant as a compliment, but he took it as one).
• Act like a teammate, not a coach:
  • Will Smith’s manager, JL, told him to turn down a $10m offer for a movie called 8 Heads in a Duffel Bag because it didn't help them pursue Will's goal of being a big movie star. (Even though both of them didn't have any money at the time)
• The Partnership: “Colin, thank you for seeing something in a slightly insecure, overly analytical introvert and deciding to throw in with me.”
• The class they teach is called “Sales Mindset for Entrepreneurs”
• Colin & Garrett don’t teach a typical sales class focused how to “build rapport,” “handle objections,” or “ask for the close.” Instead, they help students understand why the most successful people on the planet aren’t successful because of what they do, they’re successful because of what they think.
• We all sell, every day. Sometimes it's ourselves, sometimes it's ideas, and sometimes it's products. We truly believe that the world would benefit if EVERYONE learned how to sell authentically, whether you're a "salesperson" or not.
• Great salespeople are not remembered for the statements they make, they're remembered for the questions they ask. 
  • Ask better questions, get better results. As mindset guys, we get a little bit obsessed with one-on-ones when we lead teams, so we geek out when experts like Jeanne shed light on new questions to ask that can help bring out the best in other people.
• At some point a long time ago, someone studying great salespeople noticed they were mirroring the people they were talking to. So they started training salespeople to mirror the body language of their customers. One MAJOR problem... These great sellers weren't connecting with people because they were mirroring, they were UNCONSCIOUSLY mirroring people 𝙗𝙚𝙘𝙖𝙪𝙨𝙚 𝙩𝙝𝙚𝙮 𝙝𝙖𝙙 𝙖 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙞𝙤𝙣. If you're sitting there thinking about crossing your leg when your customer crosses theirs, you can't possibly be having a good conversation. Science shows that mirroring is a natural inclination when we’re AUTHENTICALLY engaged in a conversation with someone and are relating to them. So instead of ACTING like you’re in a deep conversation by copying someone’s body language, work on caring enough to get into that deep conversation in the first place.

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right...

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David Lieberman, Ph.D., is a renowned psychotherapist and the author of eleven books, including the New York Times bestsellers Get Anyone to Do Anything and Never Be Lied to Again. He has trained personnel in the U.S. 

• Ralph Waldo Emerson wrote: “People do not seem to realize that their opinion of the world is also a confession of character.” A person looks at the world as a reflection of themselves. If they see the world as corrupt, they feel on some level that they are corrupt. If they see honest working people, that is frequently how they see themselves.
• “How someone treats you is a reflection of their own emotional health and says everything about them and nothing about you.”
• Speaking negatively behind someone’s back orients you to look for the negative in others. Wouldn’t we rather spend time with people who seek the greatness in others?
• “The less emotionally healthy a person is, the more they denigrate the world to accommodate their own insecurities.”
• Knowledge is not power. Knowledge is a tool. How it is wielded makes all of the difference. Real power is the responsible application of knowledge.
• Word usage: Let’s take the example of giving a compliment. A woman who believes what she’s saying is more likely to use a personal pronoun. For instance, “I really liked your presentation.” However, a person offering insincere flattery might say, “Nice presentation,” or “Looks like you did a lot of research.” In the second case, she has removed herself from the equation.
• The Art of reading the bluff - When a person is bluffing, they are managing others’ impressions to convey the “right” effect and serve a personal agenda. Conversely, the authentic person is not interested in how they come across because they are unconcerned with their image.
  • “People who bluff habitually overcompensate, so you can uncover a bluff instantly by noticing how someone tries to appear.”
• Relationships: Whenever David speaks to couples, he's always on the lookout when the word we is conspicuously absent from the conversation.
• We are attracted to positivity. It reflects humility.
• "Humility connects you to the ownership of mistakes."
  • Humility can recognize a weakness in self.
• The difference between a sociopath and a psychopath:
  • A sociopath has no conscious. They are very dangerous.
  • A psychopath's wiring is off. They were born that way.
• Life and career advice: Find a passion that contributes to the world.
  • Don't get too caught up in image or ego.
• "You can be anything. you're good at. as long as they're hiring." -- Chris Rock

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right...

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Twitter/IG: @RyanHawk12   https://twitter.com/RyanHawk12

Matt Mochary is an operator and an investor. Matt is known as the coach of Silicon Valley’s best CEOs. He works with leaders at many companies, including Coinbase, Opendoor, Bolt, and Clearbit. After selling his startup in 1999 for millions, he surfed, made movies, and then developed the Mochary Method to help leaders excel.

• Matt's life mantra: “Make Money, Have Fun, Do Good”
• Matt has coached the leaders of Angelist, Brex, Coinbase, Sequoia, Grammarly, Attentive Mobile, Flexport, Plaid, and Reddit.
• I was not expecting so much emotion from him when talking about coaching. It’s evident that Matt finds great joy in what he does. I find that inspiring.
• The components to a coaching conversation... Hold each other accountable. Declare the highest priority actions. Unpack the problems. Ask them how they are complicit in creating those problems? Help provide solutions & action items for each. Then share feedback.
• Instead of looking for a specific class, find the best teachers and go to them. That’s where the learning happens. In college and out in the real world.
• "Matt’s coaching has brought me clarity, focus, organization, less stress, and higher performance (me and the team). I have always been skeptical of coaches but I think he can 10x the output of a lot of people and I hope he does!" -- Sam Altman (CEO, OpenAI)
• “It's often easy to make a decision, but it can be much harder to get your team to invest emotionally in that decision.” “You create buy-in when you make people feel that they are part of the decision and that their input contributes to the final outcome.”
• “Most companies spend extraordinary resources of time, money, and equity to bring on a new team member, and then almost entirely drop the ball on quickly getting that team member onboarded and up to speed on how the company works so that they can begin making a full contribution. Don’t make this mistake.”
• “You create buy-in when you make people feel that they are part of the decision and that their input contributes to the final outcome.”
• “Making a Sale To make a sale effectively, you need to do the following three things: Build trust Identify the customer’s specific pain Sell results, not features”
• “Why did you leave that job?” Was the candidate promoted, recruited, or fired? Get very curious about why.”
• “And when receiving appreciation, there is only one correct response: “Thank you.” Do not feign humility by downplaying the act with statements like “It was nothing, anyone could have done it.” No. The person is trying to make you feel appreciated. Anything other than “thank you” will rob them of their goal.”
• Meetings – ALWAYS start on time. Don’t ever say, “Well let’s wait for everyone to join zoom.”

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right...

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Twitter/IG: @RyanHawk12   https://twitter.com/RyanHawk12

Kim “KC” Campbell (KC = “Killer Chick”) is a retired Air Force Colonel who served in the Air Force for over 24 years. She has flown 1,800 hours in the A-10 Warthog, including more than 100 combat missions protecting troops on the ground in both Iraq and Afghanistan. In 2003, Kim was even awarded the Distinguished Flying Cross for Heroism after successfully recovering her battle-damaged airplane after an intense close air support mission in Baghdad. Kim is the author of Flying in the Face of Fear: A Fighter Pilot’s Lessons on Leading with Courage.

Notes:

• On January 28, 1986,  the challenger rocket exploded (killing all astronauts on board). On that day, Kim learned what it meant to serve something bigger than yourself. She decided she wanted to be an astronaut and serve something bigger than herself.
• A big influence in Kim's life was a high school teacher named Mrs. Kennett. She helped Kim on the speech and debate team. One of her arguments was about women being allowed to be combat pilots.
  • Mrs. Kennett worked to create "power women."
• Response to Rejection: Initially Kim got rejected by the Air Force Academy because of a low SAT score. In response, instead of quitting and moving on, she wrote a letter to them every week stating why they should accept her... Which they eventually did.
  • "The tough moments make you better." The initial rejection was a blessing in disguise.
• How to crush the interview process?
  • Prepare... Walk through potential questions and rehearse your stories. Role play with a mentor.
  • Be you. Be real. Be authentic
  • Create a connection with all in the room. Look them in the eye. Be genuine.
• Like father, Like daughter — just before Kim's final year at the academy, she earned the position of Cadet Wing Commander. This is a position her dad held 25 years earlier. They were the first father-daughter wing commander duo in academy history.
• A woman in a man’s world: When Kim started pilot training in 1999, there were 33 female fighter pilots in the Air Force. About 1% of fighter pilots.
• Kim's choice of airplane was the A10 WartHog. The airplane was designed first with the 30 mm Gatling gun on it in mind: capable of shooting 3,900 rounds per minute.
• The leader sets the culture. They decide what to create and what to allow.
• Kim was on a combat support mission in Baghdad when her airplane was hit. She had to make a split-second decision about whether to exit the aircraft behind enemy lines or try to fly it back to a safer area...
• Commanders intent - Your why is the way forward. You allow your team to take action and make decisions. "Explain the why. Explain the context. Let the lower level leaders make decisions and run with it."
• Roosevelt's "Man in the Arena" speech resonates with Kim.
  • "We feel fear and freeze. We can't let fear paralyze us. We need to take action in the face of fear. Remain calm. Acknowledge the fear and move forward."

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right...

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Twitter/IG: @RyanHawk12   https://twitter.com/RyanHawk12

Jason Feifer is the editor-in-chief of Entrepreneur magazine. He is also the author of a great new book called, Build for Tomorrow: An Action Plan for Embracing Change, Adapting Fast, and Future-Proofing Your Career.

Notes:

• Define yourself… What is your one sentence? Jason’s is “I tell stories in my own voice.” That’s what he does as the editor-in-chief of Entrepreneur magazine. That’s what he does when he writes books. Records podcasts… Everything. What is your one sentence? What do you do?
• How to lead through change – Remember... You’ve had time to think about it prior to the meeting, they haven’t. Show some grace. Communicate why the change is happening and how it impacts them.
  • And… “People hate new things, but they love better versions of old things.” People hate loss. Remind them of what’s staying the same, but getting better.
• In 1348, The Bubonic Plague happened... What occurred as a result? 60% of Europeans died. It led to an opportunity for employment. Prior to that, there were the rich and the poor. The rich had the poor work for them, but did not pay them money.
• "If a city isn't growing, it's dying. The same is true for people."
• In your career, "Don't ask for the opportunity... BE the opportunity."
• The Four Distinct Phases:
  • Panic
  • Adaptation
  • New Normal
  • Wouldn't Go Back
• The first thing a person should do when navigating change is to identify the thing about themself that is not going to change. This is tough because we naturally identify with the output of our work. If somebody at a party asks you what you do, you’re either going to tell them your job title, your role, the way in which you do your work, or the thing that you create. And that’s natural—it’s a good way to understand ourselves.
  • "We are programmed for loss aversion."
  • "Build a bridge of familiarity from them to you."
• "That’s something Ryan Reynolds told me. Ryan is an actor who also started an extremely successful advertising agency called Maximum Effort. He also owns Aviation Gin and Mint Mobile. Ryan told me that the thing that distinguishes people is not whether they’re good at something at the beginning (because nobody will be good at something at the beginning), but rather whether someone can tolerate the natural state of being bad at the beginning. When trying something new, there cannot be an expectation of mastery from the start.
  • "Can you tolerate being bad long enough to be good?"
• In front of you are two sets of opportunities. Opportunity Set A is everything that is asked of you, for instance showing up at your job, things your boss needs done, etc. It is necessary to do a good job at Opportunity Set A. Opportunity set B is everything that is available for you to do that nobody is asking you to do. This could also be at your job, but it could also be something outside of work like taking a class to learn a new skill.
• With every single thing you do, ask What is it for? This forces you to make sure that the things that you do have a valuable outcome. It’s okay if that outcome looks strange, or if that outcome will come after some time working towards it. We want to know which things we should devote our time and energy to, and we want to understand how to maximize opportunities. Answering What is it for? clarifies that.
  • So, What is it for? Content now is for relationships. People will trust you and like you because of your content. You build a relationship with people when you put something out into the world.
• Life/Career advice:
  • Try, quit, and learn
  • Life is a series of experiments

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Mark Fogel is a former US Air Force fighter pilot and current squadron commander in the Ohio Air National Guard. He’s A graduate of the US Air Force Academy and the Harvard Kennedy School, he is an adjunct lecturer at the University of Dayton, and his TEDx Talk called The Culture of a Fighter Squadron is one of the best I’ve seen.

Notes:

• American Fighter Sqaudrons are the most effective teams on the planet. Cockiness is unacceptable. Humility is a critical quality and skill to be part of the team.
  • The subculture is you check your rank at the door. When you lead a mission, you’re in charge of the debrief. I love building a culture where feedback is regularly given both ways. And the trust created amongst the team to be able to do this with psychological safety.
• The real training and learning take place in the debrief…Spending hours pouring over video, computer graphic reenactments, radio calls, everything… To diagnose exactly what went right and what didn’t and why. The debriefs can last multiple days to describe 10 minutes of action.
  • The person who leads the debrief is the flight leader. That person is not necessarily the most experienced member of the team. Fighter squadrons share the leadership and followership duties constantly. You might have a situation where it’s a 24-year-old lieutenant telling a 2-star General in front of the entire room, “You screwed up and this is why we failed the mission because of it.” This creates a mixture of perfectionism and humility.
• Building a culture takes time. Trust is built from character and competence.
  • How do you reward and incentivize behavior?
  • You're modeling what you want others to do.

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Dan Martell is an entrepreneur, investor and best-selling author of the book Buy Back Your Time. He founded, scaled, and exited three technology companies within a ten-year period.  In 2012 he was named Canada’s top angel investor, having invested in more than 50 start-ups, such as Intercom, Udemy, and Unbounce. In 2016, Martell founded the SaaS Academy and grew it to become one of the largest coaching companies in the world. He’s also an Ironman athlete, philanthropist, husband, and father of two boys.

• The 3 keys to a world-class leadership retreat:
  • Do something physically hard together (hike up a mountain, Wim Hof ice bath)
  • Do the strengths and weaknesses exercise. Be honest, vulnerable, and open. It builds trust.
  • Be very intentional about the seating chart (in meetings, at meals, and rooming assignments)
• Send cold emails: Dan sent hundreds of cold emails when he moved to San Francisco
  • Paul Graham responded and said, "Do marketing. Every startup needs help with that." It changed how Dan introduced himself to founders moving forward.
• Read Tim Sanders' book, Love Is The Killer App
  • Acquire knowledge for your customer
  • Your network is your net worth. Build relationships.
  • Love cat -- Nice guys finish first. Be a kind person.
• When Dan went to jail, he met a guard named Brian. Brian pulled Dan aside and said, "What are you doing? You don't belong here."
  • As a leader, use your power for good. Help people believe they can do more.
• Dan has hired a family coach and had her live with his family to help them have deeper relationships.
  • "I want to have an epic marriage."
• Intentional Family Actions Dan takes:
  • A quarterly retreat with his wife, Renee
    • Ask: "How have I shown up as a husband for you?"
  • Wednesday family lunch meetings
  • Write your family core values together
  • Have family board meetings
  • Dan is intentional about telling his boys what he sees in them
• Buy Back Your Time
• Dan shares the secret to engineering your perfect week – and then, your perfect year – to ensure you’re fully focused on what matters most.
  • And... When to employ time hacks, such as the “Definition of Done” and the “$50 Magic Pill,” to help your team work more efficiently, prevent bottlenecks, and guard your energy.
• Dan teaches you how to calculate your Buyback Rate so you can start buying back time immediately.
  • And... Why playbooks need to be the foundation of your business, and how to create them.
• Life/Career advice:
  • Whatever you want out of life, help others get that. The world rewards those who help others.

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Twitter/Instagram: @RyanHawk12  https://twitter.com/RyanHawk12

Brian Kight is the founder of Daily Discipline. He writes essays on how to pursue your most meaningful objectives with intention, purpose, and skill. His work is read by millions of people all over the world. Brian (known as BK) personally works with leaders in business and in sports on how to align teams and accelerate results.

Notes:

• What mistakes do leaders make when trying to change the culture?
  • They are too fuzzy with their language. It's plain.
  • They separate culture from execution. In reality, execution is the strongest indicator of culture.
  • "The testing of my beliefs is the discipline of my actions."
• Learning Happens through Depth: People now place too much emphasis on learning fast and not enough on learning deeply. The consequence is a false equivalence of consumption with learning and a false confidence that what gets consumed is understood.
  • Learning occurs through immersion, not cheat codes. No one cares how many books you've read or podcasts you've heard.  These are not marks of success, achievement, or wisdom. Success is applying the lessons of one book in a manner so disciplined that it transforms your life or at least impacts it in a meaningful fashion.
• To learn, transform, or build something of lasting capability, merit, and value, immerse yourself in the learning experience. If you want a change, fully engage.
• Shed volume for depth. Swap variety for rigor. Don't minimize your effort through hacks or cheapen your experience with cheat codes.
• Are you trying to feel good for a while or improve yourself forever?
• Leaders create the culture that drives the behavior that produces results…
• E + R = O
  • Event + (Your) Response = Outcome
• The confidence - Doubt spectrum
• The 5 things confidence comes from:
  • I know what to do
  • I know how to do it
  • Do I feel capable of doing it?
  • I expect good results
  • I'll be ok if the results are not what I expect
• Leaders instill confidence in people
  • Reps are a tool for belief
• Goal Setting: "I'm not into goal setting, I'm a system setter."
  • "My commitment is to execute the system."
  • "Outcomes are not my goals."
• Light can be pushed through a prism or a magnifying glass.
  • A prism creates a rainbow. Nice, looks good.
  • A magnifying glass creates focus and fire.
    • Ask, "Am I a prism or a magnifying glass?"
• Businesses are not rational environments, they are emotional environments. They don’t run by rational rules, they run by emotional ones.
• Everything is an exchange. You give attention, time, and energy (ATE) to things with the expectation of a return on that investment.
• How do we align our inner and outer Pursuits? – Getting secure and aligned on the inside leads to excellence on the outside. The best way to position yourself for external excellence is to prioritize internal fulfillment.
• Life & Career advice:
  • Be a creator of the energy you need. Your energy comes from your purpose.
  • "Don't follow your passion, just always bring it with you."
  • "Your response needs to always be better than your circumstances."

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of other Learning Leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Ramit Sethi is the New York Times best-selling author of I Will Teach You To Be Rich. Millions of people read his work every month which focuses on personal finances, money in relationships, and he shares how you can define your rich life. His team has created online programs on making more money, finding your Dream Job, starting an online business, and mastering your inner psychology.

Notes:

• If you have a partner, “create your journey together.” Money is not something to be delegated to one or the other. Both should be involved.
• Ramit's book-buying rule:  If you’ve even considered buying a book for one second, then BUY THE BOOK. If you learn just one new thing, it is worth it. The return on your investment is through the roof. When in doubt, buy the book. And Read the book.
• Ramit describes every detail of the conversation he had with his wife about signing a pre-nuptial agreement before they got married.
• "You should focus on $30,000 questions, not $3 questions."
• Top 5 Lessons from one year of interviewing couples about money
• Ramit shares how to get started with your money:
• automation, investing, and the other Big Wins of money.
• How to manage your money
• Fixed costs: 50%-60%
• Savings: 5%-10%
• Investments: 5%-10%
• Guilt-free spending: 20%-30%
• How to invest your money
• Target date fund - Vanguard
• Index funds
• Ramit advises that you do not pay a financial advisor based on AUM (Assets Under Management). Pay an hourly rate or a fixed cost. This will save you hundreds of thousands (or millions) of dollars over the course of 30-50 years.
• Decide what you want to spend your money on... What is your rich life?
• Create your money rules: 
• For example, Ramit has unlimited spending on his health. And he has money set aside for philanthropic endeavors

Text Hawk to 66866 to receive a carefully curated email from me each Monday morning to help you start your week off right... They are called "Mindful Monday." A perfect opportunity for you to be more thoughtful as you start your week.

Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Dr. Marc Schulz is the Associate Director of the Harvard Study of Adult Development and an award-winning professor at Bryn Mawr College, where he directs the Data Science Program and is the Sue Kardas Ph.D. 1971 Chair in Psychology. He completed his BA at Amherst College and his Ph.D. at the University of California at Berkeley. He is the author of The Good Life: Lessons from the World's Longest Scientific Study of Happiness. 

Notes:

• "Relationships are at the core of human flourishing."
• Friendships - Map out your social universe. Are the connections uplifting or depleting? Ask, “what do I value about the person?” Be intentional about your relationships and how you invest in them.
• The quality of the relationship you have with your partner will determine how long you will live.
• As we get older, we tend to get happier. We accumulate emotional wisdom. We should focus more on relationships that give us emotional sustenance.
• This work is built on a bedrock of scientific research. At its heart, the Harvard Study of Adult Development. An extraordinary scientific endeavor that began in 1938, is still going Bob is the 4th director of the study, and Marc is its associate director.
• “Generativity” – In psychology, expanding our concerns and efforts beyond our own lives is called generativity and it’s a key to unlocking the vibrancy and excitement of midlife.
  • When asked at the end of their lives, “What do you wish you’d done less of? And more of?” The study participants often referenced their middle years and regretted having spent so much time worrying and so little time acting in a way that made them feel alive.
• The story of John Marsden and Leo DeMarco… Leo lived a rich life because of the relationships he fostered with his wife, daughters, and close friends. John put all of his effort into becoming a lawyer, becoming well-known, and didn’t focus on his relationships. They ended up on opposite ends of the spectrum when it came to happiness.
• Research has shown that people who have a close colleague at work are more engaged and productive than those who don’t.
• Close to half of your waking moments are spent thinking about something other than what you are doing.
• Loneliness increases your risk of death as much as smoking or obesity.
• Evolutionary theories: Survival depends on us coming together as groups. We are social creatures.
• How to handle remote/hybrid working environments?
  • There is a cost to not being together. There is a cost to working alone.
  • Friendships need repeated exposure. Doing tasks together builds friendships. You can't do those well remotely.
• Strangers on a Train: What do you want to do while on a train? Listen to music or talk with the stranger sitting next to you?
  • Most will say that they would rather put their headphones on, listen to music, or read a book.
  • However, the research suggests that you'll be happier if you spoke with a stranger on the train.
• Life/Career advice:
  • Think about the nitty gritty of a job. Talk to people doing the job. Spend extended time with them while they are doing the job. See what it's like.
•  

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Richard V. Reeves is a senior fellow in economic studies at the Brookings Institution. He is the author of Dream Hoarders (2017), and a regular contributor to the New York Times, Washington Post, Wall Street Journal, and The Atlantic. His latest book has made waves worldwide … It’s called OF BOYS AND MEN: Why the Modern Male Is Struggling, Why It Matters, and What to Do about It.

Notes:

• How to be a great mom and/or dad?
  • Model the right behavior.
  • Children believe their eyes more than their ears.
  • It’s our responsibility to be that positive role model for children.
• "The secret to life is to take your work seriously, but not yourself."
• Create a conversation with your team where all ideas are valued equally.
• "Communication just moves stuff around. Conversations make something new happen.
• "Boys are behind girls in education all over. College is now 60-40 women."
  •  "In the education system and in terms of many aspects of mental health, boys are really struggling. That isn't to say that girls aren't also struggling but in different ways. In terms of the education system, girls and young women have blown right past boys and men. There's actually a bigger gender gap in education today than there was 50 years ago."
  • "Boys develop later than girls. They should go to school one year later than girls."
• "The pre-frontal cortex is the CEO of the brain. This develops later in boys than in girls. It’s on us to recognize the facts and act accordingly. In this case, Richard is an advocate for starting boys in school one year later than girls."
• Richard's goal:
  • "To create men who are acceptable at a dance and available in a shipwreck."
• What are the differences between men and women?
  • "Women tend to have a higher level of agreeableness."
• "We now live in a world where 40% of women earn more than the typical man, where 40% of breadwinners in the U.S. are women. This is a gigantic social change that is entirely positive, looked at through one lens, and we should certainly celebrate it. But... It does raise this question, which is, well, what about men? What does it mean to be a guy in a world where the role of provider can no longer be presumed? What it means is that we urgently, desperately need to update our models of fatherhood, especially, and of masculinity, to fit with this new world."
• “The problem with men is typically framed as a problem of men. It is men who must be fixed, one man or boy at a time. This individualist approach is wrong.”
• Life/Career advice:
  • It takes time to understand how your talents will be best used. Be patient.
  • It's not a race.
  • Be the type of person that people want to work with… It sounds obvious, but it’s not. Be pleasant, be on time, be a great teammate, be thankful, and do great work.

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Jesse Cole is the founder of Fans First Entertainment and the owner of the Savannah Bananas. He’s fanatic about fandom and launched the Savannah Bananas with one mission: to spark a fan-focused movement. The Bananas have sold out every game since their first season and have a waitlist for tickets in the thousands. They have entertained millions of fans in Savannah and at ballparks all over their country on their Banana Ball Tour.

Notes:

• “So many business owners are focused on short-term profits. We are focused on long-term fans.”
• “If you’re not getting criticized, then you’re playing it too safe.” - When is the last time you were criticized for pushing it too far?
• Ideas are about quantity. Jesse writes down ten new ideas in his "idea journal" every morning. Most of them aren't that good. You have to get through the quantity to get to the quality. It’s a numbers game.
• Send handwritten thank you notes to people. Tell them about the impact they've made on you. Jesse has done this for me multiple times and it always makes me feel good.
• Customers are transactional... Create fans for life.
• "Do for one what you wish you could do for many." Create special moments for people. One at a time.
• Do an energy audit: What activities give you energy? How can you do more of those?
• We learn who we are in practice, not in theory. We learn best through actual trial. Move from idea to execution quickly. If it doesn't work, move on.
  • "I'm not afraid to be embarrassed. My biggest fear is being irrelevant."
• Jesse focuses a ton of effort on understanding his teammates (both players and everyone else who works for him)
  • The love language assessment... He learned that the majority of his employees have "words of affirmation" as their top love language.
  • "Recognition drives behavior."
  • The job title for Jesse's executive assistant is "Executive Rockstar."
• What Jesse learned from Walt Disney and PT Barnum:
  • Master storytellers
  • They create attention
  • "Without promotion, something terrible happens... Nothing."
  • Watch "The Imagineering Story" on Disney Plus
    • "They built Disney Land in less than a year!"
    • "Money doesn't excite me. Ideas excite me."
• Advice: "Give without asking for anything in return. Give, give, give."
• 9 Rules To Banana Ball:
  • Every Inning Counts - Create walk-off moments
  • 2 Hour Time Limit
  • 1 on 1 Showdown (if there is a tie). No extra innings.
  • Walks are now springs (if you walk, it's a sprint)
  • No Bunting (bunting sucks)
  • No Mound Visits (they are boring
  • The batter can steal first base (if a pitcher throws a passed ball)
  • If a fan catches a foul ball, it's an out
  • No stepping out of the box

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My Guest: Buzz Williams is the head Men's Basketball Coach at Texas A&M University. He's coached his teams to eight NCAA Tournament appearances in 13 years as a head coach. In 2020, Buzz was named the SEC "Coach of the Year." His teams have won 20 or more games in five of the last seven seasons. Buzz's teams have four Sweet Sixteen appearances. Buzz is known as a coach who helps his players on and off the court. He teaches regular life development sessions to his players called "Get Better 101."

Notes:

• Buzz has nine daily disciplines. “Your decisions reveal your priority.”
  • Train body at 5:30, get steps at 7:30, write 2 thank you notes per day, write children a note on their favorite color note card every day, read a book a week, weekly date night with his wife, and on non-gamedays is 7 meaningful texts. 
• • “You can be whatever you earn the right to be.”
• Team Bus 1 - The core group of people that make up the team. Those that sit on the bench and play in the games.
• In order to climb the ladder, you must go one step at a time. You can’t skip steps. There are no hacks, no shortcuts. Being able to delay gratification is a superpower and creates the opportunity to make a big impact. It’s the ability to show up each day and take one step at a time.
• “It’s supposed to be hard. If it wasn’t hard everyone would do it. The hard is what makes it great.” 
• “History rarely remembers the critics. It remembers the contributors. So contribute!”
• “Energized leaders can evoke energy from within others. But when the leader lets up a little, followers tend to let up a lot.”
• “The reward for passing the test is earning the next test.”
• “Being a boss is a job. Being a leader is something you earn.”
• “Goliath is not there to kill you, he is there to introduce you.”
• “Pressure is a privilege.” (Billie Jean King book title)
• "Basketball is not the source, it is the vehicle.”
• “While we are leading, our rate of learning must be at least as fast as the rate of change.”
• “Your patience when you have nothing, and your attitude when you have everything are two things that will always define you.”
• "You grow up thinking winning is the scoreboard at the end.  But you learn there is so much that goes into the business of winning. Winning is the details-the discipline. The business of winning happens every second, and this business doesn’t turn the lights off."
• “There's a ceiling to talent. There's no ceiling to someone's hunger & to someone's drive to be the best. How hard a team works, how hard they play, how together they are- there's no ceiling to that.” Many times in life what's invisible is what's important.
• “True love does not have an agenda.”
• Team Rules:
  • Always tell the truth, no matter what
  • Always be on time... 6 = early
  • Be a great teammate... It compounds
  • Never do anything to embarrass you/your family/your team/your school
  • If anything is potentially a problem, please call Buzz
• What Buzz looks for when recruiting a player:
  • Character
  • IQ & EQ
  • Work ethic - Do they want to work?
    • Consumed with process
    • Insatiable drive to get better
  • A great teammate
• Life/Career advice:
  • Never be without pen and paper. Take notes.
  • Read more than you think you need to.
  • Write down everything, about anything, all the time.
  • Build trustful relationships. Seek to give to others and add value to their lives.
  • Never turn down an opportunity to learn or work.

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of other Learning Leaders and receive a carefully curated email from me each Monday morning to help you start your week of right!

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Diego Perez is a New York Times bestselling author who is widely known on Instagram and various social media networks through his pen name Yung Pueblo. Online he has an audience of over 2.7 million people. His writing focuses on the power of self-healing, creating healthy relationships, and the wisdom that comes when we truly work on knowing ourselves. His two books, Inward and Clarity & Connection were both instant bestsellers. Diego's third book, Lighter, debuted as a #1 New York Times best seller.

Notes:

• Using a pseudonym - Yung Pueblo means “Young People.” The pseudonym reflects a social commentary that points to humanity’s coming growth and maturation. The name signals a time when we will collectively transition from being ruled by shortsightedness and self-centeredness to having an elevated appreciation of our interconnectedness, which normalizes treating each other with a new and considerate gentleness.
• Immigrants – Diego to the United States when he was 4 from Ecuador. His parents' bravery, how much they had to sacrifice, and how hard they worked to give him, his brother, and his little sister a better life in the United States. His mom cleaned houses and his dad worked at a supermarket.
  • “For the first decade and a half, we felt the intense pressure of poverty.”
• "I am less interested in debating and more interested in considering a topic collectively. Let’s peacefully share what we know with each other. When we arrive at diverging points of view, let’s focus on questions. How did you arrive to this point? Help me understand what you mean."
• "Saying less is incredibly helpful. Every thought is not valuable. Every feeling does not need to be voiced. What is often best is slowing down to spend time developing a clearer and more informed perspective. Ego rushes and reacts, but peace moves intentionally and gently."
• "You know you have matured deeply when you encounter someone’s rough emotions and instead of letting their volatility consume you, you mentally affirm within yourself “I am not going to join them in their turbulence.”
• "Find a partner who increases your power instead of diminishing it. Complimenting each other’s qualities in a way where you make each other shine brighter is an immense gift. You not only lend your strengths to each other, you also keep the spark alive that inspires evolution."
• Great friends appreciate you and are not afraid of your growth. It’s easy to be around them. You root hard for each other to do well and show support when it’s not.
• Create a reflection process for yourself. Write down what you’re grateful for… And reflect on the fact that everything is always changing.
• Reserve judgment. Don’t be so quick to make up your mind about something. Instead of judging something or someone, approach them with curiosity and a sense of wonder.

Text Hawk to 66866 to become part of Mindful Monday. Join 10's of thousands of other learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right...

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Jeff Shesol is a multi-hyphenate leader. He’s a Rhodes Scholar, a historian, a presidential speech writer, and a 3-time best-selling author. He also had a comic strip called thatch that was nationally syndicated from 1994–1998 when it appeared daily in more than 150 newspapers.

Notes:

• If you’re going to set moonshot goals for your team, you must relentlessly communicate them to all involved. The what, why, how, and when… Relentlessly communicate with vivid clarity.
• Focus, Purpose, Urgency… This was what was lacking before President Kennedy and Lyndon Johnson helped take fragmented groups and bring them all together. Focus, Purpose, and Urgency. How can you do this for your organization?
• John Glenn – A leader of action. He didn’t let fate determine the outcome of his life. He went after what he wanted. He had a bias for action. In a world of drivers and passengers, John Glenn was a driver and that’s what led to him leaving his mark in the world.
  • John Glenn – “Friendship 7—designed to fly itself—had begun drifting to the right, like a car with its front wheels out of alignment. Glenn took the control stick—not without satisfaction. He was a pilot, by training and temperament, and pilots take control.”
• Press conference to introduce astronauts… John Glenn said, “I was brought up believing that you are placed on earth… with sort of a fifty-fifty proposition. We are placed here with certain talents and capabilities. It is up to each one of us to use those talents and capabilities as best as we can. A higher power will certainly see that I am taken care of if I do my part of the bargain.”
• The space program may be the profession that requires the highest risk tolerance aside from the military. It is no surprise the original 7 astronauts were all test pilots. The Flight Director of the Apollo missions, Chris Kraft, is quoted as saying: “if we thought about odds, we wouldn’t do it (launch man into space)."
  • Bob Gilruth, head of NASA, also said: “we don’t have enough chimpanzees” responding to criticism that not enough test launches were done.
• JFK, despite his outward speeches, was initially reluctant to go to the moon and was skeptical if it was a waste of time and money.
• Publishing your work can change your life... In 1997, President Bill Clinton read Mutual Contempt and invited Shesol to become one of his speechwriters. During his three years at the White House, Shesol became the deputy chief speechwriter and a member of the senior staff.
• Sustaining Excellence:
  • Need to evolve, and be open to change.
  • Musicians take risks with new albums. Be willing to take those risks as a leader.
  • Continue to challenge yourself.
• Keynote speeches:
  • Do not ever let them get stale... But have one fundamental core message. Dr. Martin Luther King had a core theme of every speech.
• Life and Career advice:
  • "In your 20's, figure out where you can make your great contribution."
  • Trial and error is good.
  • What energizes you the most?

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

• The Hard Makes It Good - A league of their own — Tom Hanks — when Geena Davis (Dottie Henson quit saying it just got too hard). “ “Of course it’s hard. If it wasn’t everybody would do it. It’s the hard that makes it great.”
• Writing - A writing life may seem to lie somewhere on the other side of the moon from a life in athletics, but the two are scary similar in the things that they require. They’re both ridiculously hard, even if they sometimes look easy. And the reward for either isn’t what you get at the end, it’s what you go through to get there. The process in both is the prize.
• Great teachers — "Great teachers crack open a door and cue the siren’s song that lures you in. Once inside, they give you hard. And then they let you decide what to do about it. I live indebted to them for the view.”
• The art of asking — Dr. Darryl Tippens — a Shakspere class... “I admired all he knew, but I admired what he did with it even more.”
  • “His questioning and blatant unwillingness to give us the answers made us work for our conclusions. The process and the product stayed with us. We learned that what we strain for, sticks.”
• The job — “if a leader’s primary job is to be a dealer of hope, Whitney Hand was a leader of rare air.”
• It's not about the trophy - After winning the state championship, on the bus ride home with the team, Sherri noticed that she had left the trophy behind accidentally. And she said,“it so had never been about what you get in the end.”
• Confidence is self-governed. Nobody can give it to you and nobody can take it away. I’ve found that regularly doing hard things helps me earn more confidence.
• The makeup of a great point guard:
  • An outward perspective. They care more about setting their teammates up than themselves.
  • A capacity for understanding what each person needs.
  • Athletic eyes - They have a broad spectrum. They see things before they happen.
  • Sturdy, innate confidence.
• Sherri's Grandma:
  • She was very observant. She spoke with purpose. No wasted words. "She taught me how to be observant and listen."
• "Coaches are great tellers. They aren't always great listeners. Questions are so much better than statements."
  • Great mentors don't give you the answer. They teach you how to think. They teach you how to figure it out on your own.
• What makes up a great player (beyond the skill to score a basketball)?
  • The intangibles:
    • They build relationships
    • They're observant
    • They pay attention
    • They are intentional about how they "do life"
• What do you value most?
  • "Curiosity."
• "You can't wring your hands and roll up your sleeves at the same time."
• Advice: What makes your heart sing?
  • Work to figure that out. What is that thing in you?

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VItaliy Katsenelson was born in Murmansk, USSR, and immigrated to the United States with his family in 1991. After joining dot-yamm-track.appspot.com/2rjoMS6J_x3mm6dxX2q9JI7t-6MSWzzlZryyNp5bq2Ils0U02ggFczfv1O78HA8pi8Vgr-QGKuxPx_L68hPXyTPIJpHG4HWhylX6w41YSm_ydjW_Zafg6tJjrsDTrXuOct3N5hKb6OIEYebx9_u2WRCdAl-uxykuySq-KgQ">Denver-based value investment firm IMA in 1997, Vitaliy became Chief Investment Officer in 2007, and CEO in 2012. Vitaliy has written two books on investing and is an award-winning writer. Known for his uncommon common sense, Forbes Magazine called him “The New Benjamin Graham.”

• “I guess I was born in Russia but made for America."
• The two ways to look at life.
  • Like an airport… Where you rush to get through it.
  • Or an art museum. Where you take time to enjoy your surroundings. I think we should treat more days like they’re an art museum.
• “When you love what you do, your work stops being work and becomes a craft. And no matter what it is, you do it with pride, love, and care.”
• "In our relationships, we should set a goal, not for someone to love us, but to behave according to our values (to be worth loving) and to be a good, caring partner. We cannot control whether people will love us, but we can control our actions and our behavior."
• "I'm perpetually in beta. This in beta attitude is liberating, as it gives you the chance to constantly improve yourself; to learn and grow. This doesn't mean you need to be buried in self-help books. You just need to have this in beta attitude."
• "The best way to guard ourselves against our ego is by thinking of ourselves as evergreen students."
• Albert Einstein said, "As our circle of knowledge expands, so does the circumference of darkness surrounding it." We should welcome the circumference of darkness wholeheartedly.
• How Zeno, the founder of Stoicism approached his students: "He did not claim to be a physician-- he saw himself as a patient describing the progress of his treatment to fellow patients in the hospital beds beside him."
• When Vitaliy's mother died (he was young), it made him appreciate his dad much more. I think we’d all be better off if we made the most of the time we have with the people we love and never take them for granted.
• What Vitaliy learned from Warren Buffett? He was not a present dad. It's important to be in your kids lives. It's a gift to get to drive your kids to school.
• Sit side by side with your children and talk (car rides, sit at the bar at restaurants, go on walks)
• Vitaliy plays chess and he loses a lot... "Losing is part of tuition."
• Seneca said, "Time discovers truth."
• Attention is the currency of time.
• "Writing is the most important thing that happened to me." Spend two hours a day organizing your thoughts. Writing helps you do that...
  • "Create a connection between the unconscious and conscious mind."

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Paul Smith is one of the world’s leading experts on organizational storytelling. He’s the author of multiple best-selling books including Lead with a Story (which is now in its 11th printing, and published in 7 languages around the world), Sell with a Story, and The 10 Stories Great Leaders Tell.

Notes:

• “Decide what values you want your organization to have. Then find and capture stories that illustrate them. Remember, if you don’t have strong company value stories, you probably don’t have strong company values.”
• Fill your story with surprises to pique your audience's interest and memory.
• Often the best way to spread a company’s values and culture are through stories.
• Use stories to forge strong relationships between diverse team members.
• Stories can be used to inspire employees, even when times are tough. – You could spout nonsensical motivational phrases about “giving it 110 percent” – or you could tell an inspiring story.
• A successful story is comprised of only three ingredients — you need context, action, and the result (CAR).
• As NYU social psychologist Jonathan Haidt observes, “The human mind is a story processor, not a logic processor.”
  • Your job is to help the other person make a decision. To do that, they need to rely on both logic AND emotion.
• “Your first objective in a sales call should be to get buyers to tell you their stories, not the other way around."
• The James Watt story – Keep 1 or 2 small vital pieces of the story and save them for the end. The aha moment. The surprise makes it more memorable for your audience.
• Asking better questions… Instead of saying, “What keeps you up at night?” Ask… “Tell me about a moment…” You can also use this when walking home from the bus stop with your children. Instead of saying, “How was school today?” Ask, “Tell me about your day at school…”
• "We generally don’t tell our personal stories at work because we work with strangers. They remain strangers because we don’t tell our personal stories. You have to break the cycle.”
• “Sometimes getting your employees to be more creative isn’t the problem. The problem is getting their less-than-imaginative boss to give them the space to invent. Innovation isn’t a linear process. Inventors need the freedom to play with ideas to see what fruit they will bear. A well-meaning boss might think he’s doing his job by keeping his team focused on the most productive areas to explore. But when you insist on knowing what the fruit will be before allowing the play, many of the most revolutionary discoveries might stay undiscovered.”
• “Many of life’s failures are people who didn’t realize how close they were to success when they gave up.”
• The most effective stories play on people’s emotions. – We can take an example from Texas, which in the 1980s was ridden with so-called “litterbugs.” The government tried its best to combat littering by appealing to emotions, and publishing advertisements that showcased a person weeping at the sight of environmental destruction due to litter. While touching, these ads had no effect. The worst litterers were people with little concern for the environment. So, the government changed directions, What did they do? (Don’t mess with Texas) Literally. The slogan was developed by the Texas Department of Transportation for an anti-littering campaign. “It's not just a prideful remark, trying to pick a fight,” says Jeff Austin III, commissioner of the Texas Transportation Commission. “It's don't litter in Texas, don't mess up Texas."
• There are three types of learners: 40 percent of us are visual learners, 40 percent are auditory learners and the remaining 20 percent are kinetic learners. Stories attract all three – a story’s imagery influences visual learners, the vocabulary appeals to auditory learners, and the emotions and feelings connect with kinetic learners.

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Notes:

AJ Hawk is the all-time leading tackler in Green Bay Packers history. He won a National Champion at Ohio State University and was voted captain of the Green Bay Packers Super Bowl-winning team (2010-20110 He was inducted into the Ohio State University Hall of Fame in 2019. Currently, he is a co-host on The Pat McAfee Show which airs weekdays on YouTube. (AJ is my younger brother)

Keith Hawk spent 30+ years as a sales leader. At one point, more than 1,000 people were in his charge. Keith now regularly speaks around the world on such topics as Leadership, Principled Negotiation, Consultative Selling, and Building Thriving Corporate Cultures. He is the co-author of two popular business books, Get-Real Selling, and Terrific – Five Star Customer Service. (Keith AKA "Pistol" is my dad)

Pat McAfee is a future billionaire and the founder/CEO of Pat McAfee Industries. He's the host of "The Pat McAfee Show" which airs weekdays on YouTube from 12:00-3:00. Pat recently agreed to a deal with FanDuel which has them spending more than $140 million to be the title sponsor of his YouTube progrum. Prior to launching his media career, Pat was named the "punter of the decade" from his time booming balls for the Indianapolis Colts. Pat is also a WWE color commentator, professional wrestler (he once wrestled Stone Cold Steve Austin), and analyst on ESPN's College GameDay. In WWE, fans and critics often deem Pat as one of the greatest color commentators of all time for his humorous comments, his energy, and his charisma.

• “When you grow up you tend to get told that the world is the way it is and your life is just to live your life inside the world. Try not to bash into the walls too much. Try to have a nice family life, have fun, save a little money. That’s a very limited life. Life can be much broader once you discover one simple fact: Everything around you that you call life was made up by people that were no smarter than you. And you can change it, you can influence it… Once you learn that, you’ll never be the same again.” - Steve Jobs quote that Pat has hanging up in his studio.
• "I view life as a movie." - Pat McAfee
• Keys to a great marriage:
  • Pistol - "On our wedding bands, we had "C, C, C" engraved. They stand for:
    • Communication
    • Consideration
    • Cuddling
• Questions from fans of The Learning Leader Show:
• Haley Erickson – CPA: What an achievement! I glean so much from your work and am thankful you share this material with the world. My question: Who is one of the most impactful people in your life and how have they impacted you?
• Rob Stevens, Leadership Consultant: This is very personal to me. I’m curious what your dad would say about adding value as more and more people get beyond 60. I see a lot of older people, with a lot of wisdom and experience, either retiring or getting pushed to the side. I’d be interested if he has any ideas on how those of us that are over 60 can continue to make significant contributions. It’s kind of the question that you like to ask about advice for kids just out of college wanting to make a difference only the other end of the spectrum.
• David Salvador - VP at Gogo Aviation: Congratulations Ryan! "What is the most impactful investment you can make in yourself for your career?”
• The draft: It's your birthday dinner. None of your family or close friends can make it. You can invite any person in the world and they will be there. Who are your 5?
  • Pistol: Steve Martin, Pete Rose, Paul McCartney, Al Michaels, James Taylor
  • Ryan: The Rock, Dave Chappelle, Dave Matthews, Peyton Manning, Doris Kearns Goodwin, Taylor Swift
  • AJ: Tom Cruise, Amelia Earhart, Sean Casey, Tiger Woods, Tim Dillon

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Cody Keenan has written with President Barack Obama since 2007, working his way up to chief speechwriter. He’s been named the “Springsteen” of the Obama White House, even though he can’t play an instrument, and Obama calls him “Hemingway." His first book, Grace, became an instant New York Times Bestseller.

 Notes:

• The use of productive paranoia. Cody said, “I was so afraid to fail that I would do anything to succeed.” – We can use fear as fuel…
• Storytelling – As a speaker, it is our job to help the people in the audience see themselves in the place of the hero in the story. When you’re preparing for your next team meeting or town hall address, think about that and how you tell the stories that you do.
• Singing at the Eulogy in Charleston - If you want an A+ performance, you have to choose to go for it. You can get a B by playing it safe, but you won’t perform with excellence unless you have the courage to go for it.
• In less than 10 years, Cody went from mailroom intern in Congress to chief speechwriter in the White House.
• My goal is to "write a speech that sings."
•  ‘In less than 10 years, I went from mailroom intern in Congress to chief speechwriter in the White House,’
• President Obama said he relied “on Cody not just to share my vision, but to help tell America’s story.” “He’s a brilliant writer. He’s relentless.”
• The first speech Cody wrote was for Senator Ted Kennedy. Right after President Obama’s 2004 Democratic convention speech that put him on the map. You write: “To see someone else speak words I’d written sent electricity right up my spine and out my hair.”

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Ted Rath the VP of Player Performance for the Philadelphia Eagles. Prior to coming to Philadelphia, Ted spent three seasons (2017-19) with the Los Angeles Rams as the head strength and conditioning coach. In 2017, Ted was named the Strength Coach of the Year by the Professional Football Strength and Conditioning Coaches Association, an award voted on by the league's strength and conditioning coaches. Los Angeles finished as the healthiest team in the NFL based on adjusted games lost due to injury. *At the time of this recording, the Philadelphia Eagles are currently the only undefeated team in the NFL.

Notes:

• Do your habits today align with your goals of tomorrow? What is your daily process? If you set big goals, what actions are you taking to get closer to achieving them each day?
• The greatest players LOVED being coached. They demand it and are seeking it. Do you? Are you seeking out a coach? Are you asking for it? What processes do you have in place to get feedback, learn, and get better?
• How to Lead Others:
  • Most of us want 3 things
    • To feel APPRECIATED in their environment.
    • To feel PROTECTED by those in charge of them.
    • To feel that they are a part of something BIGGER than themselves.
  • Do this through connecting. To connect, you must have trust. To build trust, you must be vulnerable. Once you allow yourself to be vulnerable, you can earn trust.
  • Be an active listener. Listen to connect instead of listening to reply.
• The greatness of quarterback, Jalen Hurts:
  • Sets high standards for himself: The standard is the standard
  • Loves being coached
  • Constantly works on his craft
  • Stoic: He's calm, consistent, and poised.
• Ted was part of the decision-making team when deciding the next head coach for The Eagles:
  • Nick Sirianni's five core values: connecting, competition, accountability, intelligence, and fundamentals – connecting is always first.
• Getting Fired: "It was my 7th year with the team. We had gone to the playoffs the prior year 2014 in Jim Caldwell’s first year. In 2015 we started out rough at 1-7 through the first half of the season. We played in London that year, and before leaving for the airport we fired our OC, OL, and asst OL coach. Through the staff shuffle, I ended up helping coach Special Teams during the second half of the season. Our Equipment Manager told me during practice on the first day in London as they were setting up my headset. We ended up finishing strong and going 7-1 in the second half of the season (our only loss was the Thursday night hail mary that Aaron Rodgers completed to Richard Rodgers). After we came back home from London we fired our team President and GM. At the end of the year, the new GM told me he had to let me go to make it look like they were making significant changes in the media."
• "The climb is about one step at a time."
• The obstacle is the way:
  • Discipline and perception let you clearly see the advantage and the proper course of action in every situation, without the pestilence of panic or fear.
  • Control your emotions and keep an even keel.
  • How you react to every situation is YOUR CHOICE. Find the opportunity in the obstacle.
  • Self-Discipline must be combined with logic while working through obstacles. Be honest with your self-assessment.
• Failure is part of all successful team and individual journeys:
  • You don't need to fear it, you just have to refuse to let it beat you
    • We either WIN or LEARN
    • Fail Forward
    • Trials in life will not define you... How you respond to them will.
    • Persistence helps you get what you want, but CONSISTENCY helps you keep what you have earned.
  • Consistency creates trust.
•  

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Julian Treasure is a sound and communication expert. His TED Talk, “How to speak so that people want to listen” is in the top 10 TED talks of all time and collectively, his 5 TED talks have been listened to more than 100 million times! He is also the best-selling author of How to be Heard and Sound Business.

Notes:

• "I was taught this exercise many years ago by a wise old friend named Charlie. I was bemoaning someone being in my way and Charlie put his hand on my arm. “You know, resentment is like drinking poison and expecting the other person to die,” he said. When we’re unconsciously in the habit of judging and blaming others, it can have a huge impact on our well-being."
• You can’t judge and love at the same time. Being judgemental is the opposite of being curious. "Being judgemental comes from ego and from darkness in the soul."
• Julian's values: Write them down. Be clear. They help you make decisions...
  • Faith - A decision that all will be well
  • Love - Wish people well
  • Acceptance - Go with the flow
  • Gratitude - Be focused on the half-full bit of the glass

• There are 4 foundations that we can stand on if we want our speech to be powerful and make change in the world
  • HAIL - To greet or acclaim enthusiastically
  • H - Honesty - Be clear and straight
  • A - Authenticity - Be yourself
  • I - Integrity - Do what you say. Be your word.
  • L - Love - Wish them well. “If you’re really wishing someone well, it’s hard to judge them at the same time.”
• 7 deadly sins of speaking
  • Gossip
  • Judging
  • Negativity
  • Complaining
  • Excuses
  • Exaggeration
  • Dogmatism
• Listening is a skill. Hearing is a capability. Listening is making meaning from sound. You can practice it and master it. As leaders, we need to continue working on this skill to ensure the people we’re leading know they are heard and seen. We all can picture that bad boss that looked at their phone while we talked to them. Let's not be that person.
• Listening is making meaning from sound...

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Donald Miller is the Founder/CEO of Storybrand, a marketing company. He is also the Founder/CEO of Business Made Simple, an online platform that teaches business professionals everything they need to know to grow a business and enhance their personal value on the open market. He is the author of several books including the bestseller "Building a StoryBrand." We recorded this podcast in front of a live audience at my 2022 Growth Summit in Nashville, TN.

• “I don’t think any of us should trust fate to write the story of our lives. Fate is a terrible writer.” – It’s on us to take ownership of our lives and write our own stories.
• The 4 Roles We Play In Life:
  • The Victim - The character who feels they have no way out
  • The Villian - The character who makes others small
  • The Hero - They accept their own agency. They know what they want. They face their challenges and transform.
  • The Guide - The character who helps the hero
• How do most value-driven people see themselves? They see themselves as an Economic Product on the Open Market -- (be a good investment to attract further investment) “They are obsessed with getting people a strong return on the investment made in them. People who are obsessed with being a good investment attract further investment and get to enjoy more personal economic value. When you offer greater economic value within the economic ecosystem, you are paid more, given more responsibility and promotions, and are sought after by customers looking for value. In business, your boss may really like you, but in large part, they see you as an economic investment. There is nothing wrong with that. So how do we become ridiculously successful? By making other people absurdly successful.”
• They are relentlessly optimistic - Staying optimistic, you dramatically increase the chances that at some point you will succeed. The more optimistic you are, the more willing you will be willing to try. Successful people fail all the time. The difference is their willingness to keep trying.
• They know the right way to engage in conflict - Conflict-avoidant people are rarely chosen to lead. All human progress happens by passing through conflict.
• They have a bias towards action - “There is one thing every successful person has in common: They have a bias towards action.” They don’t let ideas die on the vine. They take action to make those ideas happen.
• " Fear is a manipulative emotion that can trick us into living a boring life."
•  

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Julia Boorstin is CNBC’s Senior Media & Tech Correspondent. She covers media with a special focus on the intersection of media and technology. In 2013, Julia created and launched the CNBC Disruptor 50, an annual list she oversees, highlighting the private companies transforming the economy and challenging companies in established industries. She’s the author of a new book called, “When Women Lead - What they achieve, why they succeed, how we can learn from them."

• Julia’s parents inspired her to pursue hard things and instilled in her a love of asking questions. As parents, we should do the same.
• Asking questions is a sign of respect and that you care. We should ask more questions than we answer both at work and at home. Approach people with curiosity. It’s how we show that we care.
• Julia found a unique way to add value to her employer: Creating the Disruptor 50 list. It’s important for us to find unique ways to add value to our company and do work that inspires us at the same time. It’s evident that Julia loves it and because of that, both CNBC and Julia win.
• She has taken an entrepreneurial approach to her career at CNBC and has come up with and championed many ideas that have been impactful and built her career. She shares how you can do that too…
• Julia shares her preparation process for interviewing a powerful leader like Sheryl Sandberg or Bob Iger.
  • "I didn't have a background in business. I had to over-prepare."
• How to become a talent magnet and attract effective leaders to want to work for you...
• She shares the biggest takeaway that you learned from interviewing thousands of CEOs and executives including Katrina Lake, Gwyneth Paltrow, Whitney Wolfe Herd, Jennifer Hyman, and more.
• Advice Julia got from her dad:
  • "The road is always better than the inn." Enjoy the process.
  • "The best way out is always through." Don't look for shortcuts.
  • "I can't go on, I can't go on, I'll go on." Be persistent.
• How to build confidence?
  • Get the reps... Do it a lot. Confidence is built through action.
• Commonalities of excellent leader:
  • Humility
  • Focus
  • High adaptability quotient
  • Communal leadership
  • Empathy
• "Make your own characteristics a superpower."
• Life/Career advice:
  • Be willing to fail
  • It's a volume game
  • Be prepared for brainstorming meetings. Have a portfolio of ideas.
• Julia's book writing process:
  • She interviewed 120 leaders
• What can men do to be supportive?
  • "Men need to understand the statistics. Diversity = more value."
  • Be a talent magnet. Be honest about what you don't know.

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Mayor Eric Adams has served the people of New York City as an NYPD officer, State Senator, Brooklyn Borough President, and now as the 110th Mayor of the City of New York.

Notes:

• When Eric was 15, he was beaten by a police officer.
  • “Instead of saying woe is me, I said why not me?” He became a police officer...
• Mentor, Reverend, and Civil Rights Leader, Herbert Daughtry, encouraged him to change the system from within.
• If you have a problem with a system, try to change it from within. Instead of complaining about it, do something about it. Take action.
• A mindset shift: “There is something I’m supposed to learn from this.” – Shifting our minds from blaming and complaining to asking ourselves, “What can I learn from this?”
• Mayor Adams became President of a Black officers association before founding his own group, 100 Blacks in Law Enforcement Who Care.
• The New York Times has called Mayor Adams, “The mayor who never sleeps.” - He's known to be up early working and go out late at night… Including going to clubs like Zero Bond (a private club) and not being afraid to take pictures with fellow New Yorkers while holding a vodka/soda in hand…
  • Being perfectly imperfect. Authenticity, being genuine. Mayor Adams goes out to clubs and drinks with his fellow New Yorkers. He doesn’t hide it. So many politicians put up a facade. An image that isn’t real. Part of his appeal is that he’s real, he’s human… We all want that.
• Cleaning up his diet – After 9/11, he relied on comfort food (quarter pounder or a bucket of KFC). One day in 2016, he woke up blind in his left eye and suffered nerve damage in his feed, which could have led to amputation. His diabetes was killing him. He switched to a plant-based diet and lost 35 pounds. (and wrote a book about it)
• “I would rather be a person that is authentic and make mistakes than robotic and be a fake,” Adams says, sitting on the couch in his office. “Folks are tired of just these terrible fake leaders. They’re always trying to live up to someone. Always."
• What does Mayor Adams think about those who use the phrase, "Defund the Police?"
  • "They don't get it."
• • "After protests, you must do something to protect. You cannot simply protest, you have to protect."
• “All I can say, have your haters become your waiters when you sit down at the table of success."
•  

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My guest: Patrick Lencioni has written 14 books on business management, particularly in relation to team management. He is best known as the author of The Five Dysfunctions of a Team, a popular business fable that explores work team dynamics and offers solutions to help teams perform better. He's also written The Ideal Team Player, The Advantage, The Motive, and his latest book is called The Six Types of Working Genius. 

Notes:

• Pat loves The Pat McAfee Show because of their candor, humor, and authenticity. 
  • "Humility is a virtue. You can practice it."
• "Seek first to understand prior to trying to be understood."
  • Be curious. "If we don't understand them, we judge them." The opposite of judgment is curiosity.
• When you're humble, there is no sense of entitlement.
• Good teammates?
  • "They take ownership of their mistakes and work to correct them." Must take ownership of it to improve.
• The Ideal Team Player -- Humble, Hungry, Smart.
• The Five Dysfunctions Of A Team:
  • Absence of trust - unwilling to be vulnerable within the group
  • Fear of conflict - seeking artificial harmony over constructive passionate debate
  • Lack of commitment - feigning buy-in for group decisions creates ambiguity throughout the organization
  • Avoidance of accountability - ducking the responsibility to call peers on counterproductive behavior which sets low standards
  • Inattention to results - focusing on personal success, status, and ego before team success
• The Six Types of Working Genius:
  • Wonder – People with this genius can’t help but question whether things could be better in the world around them. They are troubled whenever they see unmet potential, and they are constantly curious and on the lookout for the need to change something.
  • Invention – This type of genius is all about creativity. People who have it, love, to generate new ideas and solutions to problems and are even comfortable coming up with something out of nothing.
  • Discernment – People with this type of genius have a natural ability when it comes to evaluating or assessing a given idea or situation and providing guidance. They have good instincts, gut feel, and judgment about the subtleties of making decisions that integrate logic, common sense and human needs.
  • Galvanizing – This type of genius is about bringing energy and movement to an idea or decision. People who have it like to initiate activity by rallying people to act and inspiring them to get involved.
  • Enablement – People with this type of genius are quick to respond to the needs of others by offering their cooperation and assistance with a project, program, or effort. They naturally provide the human assistance that is required in any endeavor, and not on their own terms.
  • Tenacity – This type is about ensuring that a given project, program, or effort is taken to completion and achieves the desired result. People who have this genius push for required standards of excellence and live to see the impact of their work.
• Pat’s areas of working genius: “I am naturally good at and drawn to what we call Invention and Discernment, I like to come up with new, original ideas, even when it’s not what’s called for.  And I love to use my intuition to evaluate and assess ideas and plans to see what would be best.  My areas of frustration are Tenacity and Enablement, meaning I struggle to push projects through to completion after the initial excitement wears off, and I have a hard time providing assistance to others on their terms. That doesn’t mean I can’t do those things, because all of us have to do things we don’t like or aren’t good at sometimes. But if I’m in a situation where people are relying on me as their primary source of enablement and tenacity, that’s not good for me or for them in the long run.”
  • Pat is a "discriminating ideator."
• My areas of working genius: Discernment and Tenacity. The assessment says: “You are good at and enjoy using your intuition and instincts to evaluate and assess ideas or plans, and pushing projects and tasks through to completion to ensure that the desired results are achieved.” 
  • "You are what we call a judicious accomplisher."

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Scott Galloway is a professor at New York University’s Stern School of Business, where he teaches brand strategy and digital marketing to second-year MBA students. A serial entrepreneur, he has founded nine firms, including L2, Red Envelope, Prophet, and Section4. In 2012, he was named one of the “World’s 50 Best Business School Professors” by Poets & Quants. He's the author of multiple best-selling books including The Algebra of Happiness, The Four, and Adrift.

Notes:

• Leaders who sustain excellence:
  • Demonstrate excellence in what they do. "People want to follow people who are excellent at their job."
  • They hold people accountable
  • "Excellent leaders are generally kind to others and establish goodwill with many people."
• "Your job is to find something you’re good at, and after ten thousand hours of practice, get great at it. The emotional and economic rewards that accompany being great at something will make you passionate about whatever “it” is."
• “I tell my students that nothing wonderful, I’m talking really fantastic, will happen without taking a risk and subjecting yourself to rejection. Serendipity is a function of courage.”
• "If you don't get criticism it means you aren't saying anything."
• What does it mean to be a man? “Being a responsible head of household that provides for your family and is a real partner with someone and raising kids and checking that instinctive box — being a good father, being a good husband … raising responsible, civic-minded kids. It's also realizing that if your partner is better at being the head of household and being the provider you get out of the way and support them to do it."
  • "The most dangerous person in the world is a broke and alone male, and we are producing too many of them."
• Greatness is in the agency of others… When I asked Scott about how he’s built his career, his first thought was about the others who he’s surrounded himself with. Greatness is in the agency of others. Your ability to attract and retain talented people will be the difference between a good career and a great one…
• We should spread kindness. Have security in yourself and give people compliments they deserve.
• "The most interesting 5 minutes I've had in a long time" - Anderson Cooper describing Scott Galloway
• "This guy is a walking applause break" - Bill Maher describing Scott Galloway
• Scott has sat on the boards of Gateway Computer, Urban Outfitters, Eddie Bauer, The New York Times Company, University of California Berkeley, Panera Bread, and Ledger, a crypto wallet. He hosted the CNN+ host of a business and technology show, No Mercy No Malice.

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Notes:

Matthew Dixon's first book, The Challenger Sale: Taking Control of the Customer Conversation, was a #1 Amazon as well as Wall Street Journal best seller. He is also the co-author of the customer experience bestseller The Effortless Experience: Conquering the New Battleground for Customer Loyalty and the sequel to the Challenger Sale, The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results. His new book is called The Jolt Effect. 

• The paradox of choice is real – People don’t want more options. They want someone who can confidently advise them on what to do.
• A challenger ultimately teaches someone something new and adds value to their life. A challenger is not afraid to take control of the conversation and has the confidence to show how what they’re offering will make someone else's life better.
• Think outside the box whenever possible. Be a bit skeptical. Ask why. Question things… That’s how we grow and learn and potentially find a better way.
• The Challenger: As a Challenger, you offer a new perspective to your prospect and don’t shy away from conversations about money. You understand what brings them value and leverage that information to deliver an irresistible pitch — and to tactfully pressure them. Remember the three T’s: You teach them something valuable, tailor the sales pitch, and take control over the conversation.
• The Hard Worker: The Hard Worker strives to get better in their role but doesn’t necessarily focus on the customer’s value drivers.
• The Lone Wolf: The Lone Wolf is a high performer but not necessarily a team player. Confident in their selling skills, they exceed quotas but are difficult to deal with interpersonal.
• The Relationship Builder: When you think of a salesperson, you’re thinking of the Relationship Builder. These sales reps get in contact with a gatekeeper at their target company and slowly try to create an internal advocate.
• The Problem Solver: The Problem Solver is adept at finding solutions for issues in both the team and the prospect’s business. They drive results by eagerly solving problems and keeping all stakeholders in the loop.
• The JOLT EFFECT
  • Judging the level of customer indecision. Indecision is driven by a specific human, psychological factors that pop up in specific ways within purchases. The best sellers use these drivers as a way to qualify and forecast based on the buyer’s ability to decide.
  • Offering a personal recommendation. Indecisive buyers—feeling overwhelmed by choices—struggle to make tradeoffs as decisions progress. The best sellers use specific techniques to guide buyers toward the best options.
  • Limiting purchase exploration. Indecisive buyers easily fall prey to analysis paralysis. High performers who limit the exploration effectively close off “rat holes” customers' heads down which can eat up time and introduce delays in the purchase process.
  • Taking risk off the table. Hesitant buyers are gripped by uncertainty about promises made during the sales process. JOLT sellers employ creative methods for reducing perceived risk, and building momentum toward decisions.
• Advice:
  • Challenge yourself - push your comfort zone
  • Think outside the box wherever possible
  • Question things
  • Have empathy
  • Teach others

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Dandapani is a Hindu priest and a former monk of 10 years. He originally got a degree in Electrical Engineering, then left it all behind and spent a decade studying under the guidance of one of Hinduism's foremost spiritual leaders. He gave a TEDx talk that has been viewed over 5.6 million times and his GoalCast videos have been watched more than 75 million times. He’s also written a book called, The Power of Unwavering Focus

Notes:

• We need a core purpose in life. Your purpose defines your priorities. It’s worth it to do the work to understand this. Self-reflection needs to become part of your routine.
  • Excellence = Clarity of purpose, a burning desire, and understanding WHO is aligned with your purpose and developing those relationships fully.
• Remember, life is finite. It will end. Let’s make the most of it.
• You’ll often hear parents say to their kids, “we just want you to be happy.” Happiness should never be pursued. Rather, one should pursue a lifestyle where the byproduct of living that lifestyle is happiness.
• We generally think of concentration as a skill we’re born with, rather than a skill we need to be taught and then cultivate by practicing over time. Would you expect to be an expert piano player naturally? Of course not - you would seek instruction, and then practice for years in order to grow your skill.
• Concentration, in short, is the ability to keep awareness on one thing until you consciously choose to move it to something else. Distraction, on the other hand, is awareness being controlled by your environment (the people and things around you) without conscious choice.
• We are what we practice. The reality is that most people are not conscious of the fact that they are practicing distraction all day every day and hence why they are masters at distraction. 
• The idea is to build concentration, willpower, and mastery of awareness into your days little by little, growing your skill over weeks, months, and years.
• Dandapani's guru has the biggest influence on his life. The role of a mentor is to empower people with tools and help them gain perspective.
• Book: Think and Grow Rich. Once you experience something, you can't un-experience it.
• A guru takes deep responsibility for someone's life.
• "You can only say no if you know what to say yes to."
• Learn to focus: Dedicate time in the morning. Find a quiet space. With self-reflection, there can be no mask.
• Excellence =
  • Clarity of purpose
  • Who are you aligned with?

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Todd Henry is an international speaker and best-selling author of 6 books including, The Accidental Creative, Herding Tigers, Die Empty, and his latest book is called The Daily Creative.

Notes:

• The mantra Todd tells himself before going on stage is, "Be Present. Be Yourself."
  • This is a reminder to be in the room, and pay attention to the nuance... And don't try to be someone you're not.
  • Don't apologize for your existence.
• Authenticity shows that you have skin in the game. I am putting my actions where my mouth is.
• We crave real experiences:
  • We do business with human beings. The most valuable thing we can do is make genuine connections with people. Make people feel seen and known.
• Creativity is problem-solving. If you solve problems every day, you’re creative.
• Have a BIG VISION. Walt Disney started as a cartoonist. Todd has Disney's business plan from 1967 hanging up on his wall. All arrows point to the creative output of the film team.
• Do the "What would blow your mind?" Exercise. Write a list of things that would blow your mind if you accomplished them in the next 10-15 years.
  • What did you do? Who did you do it with? What impact did it have on others?
• Our greatest work will be accomplished in the community of others.
  • Todd intends to influence 28 million people. That is roughly 17% of working Americans in his field. That ambition points his mind in a direction.
• Where do good ideas come from?
  • Adjacent possibilities.
• "I'm not trying to build a business. I'm trying to grow a life."
• It's important for your kids to see you doing work.
• You must grow comfortable with Asking Uncomfortable Questions – Brilliant, effective creative professionals are willing to ask inconvenient and uncomfortable questions.
• Difficult Conversations – Douglas Stone wrote, “Difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.”
• Clean and dirty fuels — proving doubters wrong or proving supporters right?
  • Detractors can be helpful if they care about you.
• Reward leading behaviors rather than trailing outcomes.
  • Reward the behavior -- "That was a brave choice."
• Advice:
  • Get a job and add as much value as you can. Be resourceful. Figure out how to get things done.  Understand where you can uniquely add value and pay attention to what's needed. Stick around long enough to connect the dots. Don't follow your passion. What works better? Put in the hard work to master something rare and valuable, then deploy this leverage to steer your working life in directions that resonate.
• Todd had bumper stickers made that said: “Safety is not an option.” Coming up with safe answers over and over will make us irrelevant.
• “If you are not inspired, you will not inspire other people.” Focus on your inputs. You must take time to read, meet with mentors, and learn from a variety of sources. Pause. Reflect. As leaders, we must make this a priority.
• Buffalo, Not Cow – “Son, I need you to be the buffalo, not the cow.”
  • In Colorado, when storms come, they almost always brew from the West. And then what happens is they roll out towards the East. Cows can sense that a storm is coming from this direction. So, a cow will try to run East to get away from the storm. Without knowing any better, the cows continue to try to outrun the storm. But instead of outrunning the storm, they run with the storm, maximizing the amount of pain, time, and frustration they experience from that storm.
  • Buffaloes run at the storm and by running at the storm, they run straight through it, minimizing the amount of pain, time, and frustration they experience from that storm. 
• Prune Relationships – Sometimes we need to cut ties with people who drain us.

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Cassie Holmes is a Professor at UCLA’s Anderson School of Management. Cassie is an expert on time and happiness. Cassie is the author of the book, Happier Hour: How to Beat Distraction, Expand Your Time, and Focus on What Matters Most, which is based on her wildly popular MBA course, “Applying the Science of Happiness to Life Design.”

Notes:

• What do the happiest people do?
  • They have strong, supportive relationships
  • They feel a sense of belonging
  • They feel safe and healthy
• "We have control over what we do and how we spend our time."
• Turn routines into rituals - Cassie does this for her Thursday morning coffee dates with her daughter. I do the same going to the pool with my daughter.
• Time poverty is prevalent for 50% of Americans.
• How to handle back to back to back meetings?
  • It's unsustainable. Your team needs you to be full. Over time, you will not perform at an optimal level if you don't give yourself time to think, reflect, analyze the situation, and make a decision.
  • Do a time tracking exercise and analyze what is the best use of your time.
  • Block time on your calendar each day for yourself. And hold to it.
• Learning from admired elders – Ask, ‘what is your greatest source of pride?’ ‘what is your greatest regret?’ - Invest the time to learn from someone who is older than you that you admire.
• How to be happier? Unhappy activities can be made less painful by reframing them (bundling them with something fun or remembering its purpose–why you’re doing it)
• Reflect back on your last two weeks. When did you feel the most joy? A weekly coffee date with your daughter? Swimming together? Whatever it is… How can you intentionally create more moments of joy for yourself?
• If you have less than two hours of free time (leading to feelings of stress) or more than five hours of free time (undermining your sense of purpose), you’ll likely feel unsatisfied in your life. In between is the sweet spot— and most of us can achieve this with a few simple exercises provided in this podcast.
•  Why we tend to put off current enjoyment for the sake of tasks we “should” do and why we should do this less. Dr. Holmes says we need to identify and commit to activities that make us happy so we don’t later feel regret from missing out on life’s good stuff.
• Focusing on time increases happiness because it motivates you to spend your time more deliberately.
• Recognizing that your remaining time is limited and thus precious helps you savor life’s everyday moments of joy.
• Tracking Time Exercise: based on how you’re currently spending and actually experiencing your hours, identify which times are truly the most and least happy.
• Connecting socially, spending time outside, and being mindful during the hours you spend have the greatest impact on the happiness experienced in your day.
• The Five Whys Exercise: uncover your purpose.
• Eulogy Exercise: learn what really matters to you by how you hope to be remembered.
• Gallup Poll: Do you have a best friend at work?
• Counting times left exercise: How many times have you done it in the past month? How many more do you have left? How many meals will you share with your parents? Realize that it's probably not that many. That realization will help you cherish the time.

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My guest: Charlie Baker is Governor of Massachusetts. He has also served as CEO of Harvard Pilgrim Health Care, a top-performing healthcare insurance provider. According to a Morning Consult poll, he has a 74% approval rating which makes him the most popular Governor in America. He is the author of the new book, Results: Getting Beyond Politics to Get Important Work Done.

Notes:

• Your receiver is more important than your transmitter.” “You have two ears and one mouth.” Charlie learned at a young age the importance of being a good listener.
• What he learned when he lost his first race: “Charlie, you spend too much time with your customers and not enough time with your prospects.” We all would benefit from talking with people who disagree with us…
• In the fall of 2014, Charlie was struggling to find a secretary of transportation… This is a huge job within an administration. Charlie said he was looking for a 50% player – someone who thought you had real issues and wasn’t interested in making things just 5% better, but dramatically better. A friend recommended “Stephanie Pollack.” She was a well-known, well-respected liberal Democrat…
• Charlie's work embraces openness and accountability. In the words, again, of John F. Kennedy, “Let us not seek the Republican answer or the Democratic answer, but the right answer. Let us not seek to fix the blame for the past. Let us accept our own responsibility for the future.”
• He grew up the son of a moderate Republican father (who worked in the Richard Nixon and Ronald Reagan administrations) and a liberal Democrat mother (a fierce advocate for education and services to support the most vulnerable in your community). His parents expected him and his brothers to participate in dinner table conversations about the issues of the day…
  • The model his parents set led Charlie to never approach this work thinking that one side or the other was evil– or harbors bad intent.
• “Wedge issues may be great for making headlines, but they do not move us forward. Success is measured by what we accomplish together. Our obligation to the people we serve is too important to place politics and partisanship before progress and results.”
• People Are Policy – “Steve and I start here because you need to get this right or all else founders. This so-called soft stuff is in fact the hard stuff of governing,” the authors write. In many organizations, and especially in the public sector, more work is just piled upon existing staff and managers. Instead, building the team is synonymous with building the necessary people capacity, which may mean adding specific expertise in short bursts.
• Follow The Facts - Facts define the problem and provide points of navigation for a response. In addition to gathering data evidence, interviewing people and identifying points of pain brings the abstract down to the personal. Stories demonstrate real-world impact and establish concrete information that data alone cannot reveal.
• Focus On How – “How” is the bridge between the problems that emerge from the data evidence and the points of pain and meaningful impact. This two-part step—what to do and how to do it—ensures that proposed actions align with targeted results.
• Push For Results - Results are not an endpoint; they encompass objective evaluation. Once underway, the repetition of a particular cycle (measure, evaluate, adjust, repeat) leads to steady, sustainable results that can drive further progress.
• Charlie is not only about getting things done but about renewing people’s faith in public service.

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Brent Beshore is the Founder and CEO of Permanent Equity, a Midwestern-based private equity firm. They take a long-term approach to private equity, investing "permanent equity" in small to midsize privately held companies throughout North America. He’s also the best-selling author of The Messy Marketplace.

Notes:

• Growth without goals – Listed as one of Brent's foundations. “We believe the best path to sturdy growth is not a plan, but a posture.” It’s a belief in continuous improvement, optimism shining through some thick scars, and a healthy dose of humility.
• Growth comes from what you know you don't know. (which feels terrible). The harm comes from what you think you know or what you don't know you don't know. (which feels great or oblivious)
• Progress isn't made by sweeping proclamation or grand strategy. It's built by unglamorous daily activities that are often overlooked and under-appreciated. 
• In March 2016, Brent wrote a medium post about how to sell… “Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.” — Zig Ziglar
• You have 30 minutes one-on-one with someone you know nothing about other than they are wildly successful personally and professionally. What questions do you ask to understand their life, tease out their life philosophy, and get advice?
• Great questions are the key that unlocks everything. Stop talking about yourself and be a student of others.
• No matter how important you think relationships are, they’re more important.
• Reliability is a superpower. Do what you say you would when you said you’d do it, for the price you said you’d do it for. Every single time.
• If you’re ever more focused on other people’s shortcomings than your own, you’re the problem.
• Important Qualities:
  • High intellectual honesty
  • Humility
  • Optimism
• Life as a dad: "You will never be happier than your least happy child."
• "Culture is nothing more than what you reward and punish."
• Buffett and Munger" - "Both are thoughtful, kind, and generous."
• Enjoy life:
  • "I didn't enjoy it in my 20's... Try to have an inner temperature of joy."
• It's important to sit down with sages... Older people: Ask, "How do you mark your days?"
• "We all have time for things we prioritize."
• Sales is a dirty word for a lot... It doesn't need to be.
  • The best salespeople Brent knows aren't selling. They share what they know and how it could potentially help others. "Invite people into your world. Share a vision. Help them understand the cause. Give them an invitation to go along with you."
• Capital Camp - Shock people with hospitality. Help create meaningful relationships. Surround them with care and excellence.
• Writing - Use humor. Write like you talk. Brent chooses to be light-hearted because that's how he is in real life.
• Keys to being a great Dad:
  • Love them unconditionally because of who they are
    • We have confused what love is
  • Show them love by what you don't tolerate

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Ryan Holiday is the best selling author of 11 books including The Obstacle Is the Way, The Daily Stoic, Ego Is the Enemy, and Stillness is the Key which has sold millions of copies and been translated into thirty languages. His latest book is called Discipline is Destiny - The Power of Self Control.

Notes:

• We must be in command of ourselves. We have to conquer ourselves before others.
• Self Discipline - Freedom is the opportunity for self-discipline.
• The trivial - The people who sustain excellence fall in love with the process. They don't cheat it.
• Choose to see obstacles as opportunities.
• Dr. Drew recommended to Ryan that he should read books about stoicism when he was 19. This was a pivotal moment.
• Carry The Load For Others  – General Jim Mattis. "The privilege of command is command. You don’t get a bigger tent. “Being the boss is a job. Being a leader is something you earn.”
• Seek Discomfort – Seneca was a rich man. He inherited estates from his father. He invested well. Yet every so often, for a few days, he would eat only the scantest fare and wear his coarest clothing. He would actively seek out discomfort, mimicking abject poverty and harsher life conditions. 
• Having a full calendar - "That doesn't seem like a rich life."
• Just show up — Consistency. Thomas Edison said “I’ve got no imagination. Thank never dream. I’ve created nothing.” The genius hangs around his laboratory day and night.”
• Your Why must be intrinsic.
• Just work - in Ancient Greece, there was a word to describe a ceaseless work ethic — philoponia  (about the author Joyce Carol Oates). She published a ton over the course of decades.
• Work out -- “Obviously the philosopher's life should be well prepared for physical activity.” — the Stoic Gaius Musonius Rufus explained, “because often the virtues make use of this as a necessary instrument for the affairs of low.” The strenuous life is the best life — exercise. You must take care of your body. And eat well.
• Endure - Shackelton’s family motto — “Fortitude Vincimus” — “By endurance we conquer.”
• George Washington — When he was 26, he watched a play about the Stoics and started repeating the phrase “in the calm light of mild philosophy.”
• Focus Focus Focus — In Yogic tradition they call this Ekagrata — intense focus on a singular point.
• Do the hard thing first — Mark Twain - “the idea is that if we eat the frog at the beginning of the day, it will be next to impossible for the day to get any worse.”
• Can you get back up? “Losing is not always up to us, but being a loser is. Being a quitter is.”
• Silence is Strength — The Spartans' “laconic” style. Never use 2 words when 1 will do. Archimedes once explained at a Spartan dinner, “An expert on speaking also knows when not to do so.”
• When Ryan speaks to NFL teams: "I try to give them one or two practical things to implement."
• Be Your Best - "Conquering the world is rather easy after we have fully conquered ourselves. Certainly fewer people have done the latter than the former.”
• Taking a stand - How successful are you really if you can't be yourself?"
• Lou Gehrig -  “When you love the work, you don’t cheat it or the demands it makes of you. You respect even the most trivial aspects of the pursuit.”

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Bill George is a senior fellow at Harvard Business School, where he has taught leadership since 2004. He is the author of Discover Your True North, Authentic Leadership, and 7 Lessons for Leading in Crisis. Bill is the former chairman and chief executive officer of Medtronic.  He joined Medtronic in 1989 as president and chief operating officer, was the CEO from 1991-2001, and board chair from 1996-2002.  Earlier in his career, he was a senior executive with Honeywell and Litton Industries and served in the U.S. Department of Defense.

• Sustained excellence =
  • Authentic, real, and vulnerable
  • They know how to bring people together and inspire them
  • They challenge, help, and coach people
• People do not want the Jack Welch style today. 
• How did Bill earn the CEO role at Medtronic?
  • Team building - "I continued to develop leaders."
  • "Do your current job exceptionally well, develop others, and don't think about your promotion."
  • Give people an opportunity and a sense of purpose
• Your True North
  • Make the shift from what you are to who you are
  • Process your life story and the significant events
  • The difficult times make you who you are
    • What do you want them to say at your funeral?
• The "Coach" Acronym
  • Care
  • Organize
  • Align
  • Challenge
  • Help
• "You must be a constant learner if you want to be a leader."
• Leadership Crucibles:
  • Leadership is about relationships
• What Bill has learned teaching at Harvard
  • It's a mistake to chase external expectations
  • You need to be fulfilled by your work
• Keys to a great marriage:
  • Communicate all the time
  • You need to grow together
• Keys to being a great dad:
  • Be there, be present
  • Listen
• Bill shares what it's like leading through today’s challenges, creating inclusive cultures, and how to lead through crises.
• Bill shares the dangers of leading without True North, including case studies of Facebook’s Mark Zuckerberg, WeWork’s Adam Neumann, Uber’s Travis Kalanick, and Theranos’s Elizabeth Holmes
• “Pursuing purpose with passion
  • Practicing solid values
  • Leading with heart
  • Establishing enduring relationships
  • Demonstrating self-discipline”
• “You need to be who you are, not try to emulate somebody else.”
• “The hardest person you will ever have to lead is yourself.”
• “The reality is that no one can be authentic by trying to be like someone else. There is no doubt you can learn from their experiences, but there is no way you can be successful trying to be like them. People trust you when you are genuine and authentic, not an imitation.”
• “The role of leaders is not to get other people to follow them but to empower others to lead.”

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Colin O’Brady 10-time World Record Holder. New York Times bestselling author of The Impossible First. Colin’s highly publicized expeditions have been followed by millions and his work has been featured in the New York Times, The Tonight Show, the BBC, The Joe Rogan Experience, and NBC’s Today. His feats include the world’s first solo, unsupported, and fully human-powered crossing of Antarctica; speed records for the Explorers Grand Slam and the Seven Summits; and the world’s first human-powered ocean row across the Drake Passage. His new book is called The 12 Hour Walk.

Notes:

• What’s your Everest - The question he asked all the rich bankers that night that none had an answer to? What’s your answer? What are you doing to turn that into a reality?
• Limiting beliefs - “We are the stories we tell ourselves.” What story are you telling yourself about… Yourself?
• Life is on a scale of 1 to 10. Most people live most days around a 5 or 6. They don’t have any 1s and they don’t have any 10s. What can you do to change that? How can you live a life that has some 1s and 10s?
• Mantra: "Colin! You are strong. You are capable."
• The most important muscle is the brain. 
• The possible mindset:
  • See the optimism in all opportunities.
  • Colin's mom told him he could achieve anything that he set his mind to.
• Colin had an accident and caught on fire while jumping a flaming jump rope...
  • His doctor told him that he would probably never walk again.
  • At that moment, Colin set the goal to complete a triathlon.
    • A year later, he WON the Chicago triathlon.
• With Colin as your guide, The 12-Hour Walk asks you to invest one day in yourself. The goal? Conquering your mind and becoming your best self. By walking alone, unplugging, listening to the voice within, and rewriting the limiting beliefs etched into your psyche, you can break free of the patterns holding you back and learn how to cultivate a “Possible Mindset”—an empowered way of thinking that unlocks a life of limitless possibilities. The reward: being the hero of your own destiny.
• Question to ask yourself: What is your Everest?
  • What does fulfillment look like?
  • You must take care of yourself first...
• Excellence:
  • A deep connection with your why. PASSION.
  • Genuine curiosity
  • Love
  • If no one was watching, would you still do it?

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Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12

Neal Foard has spent more than 20 years creating award-winning ad campaigns for clients on four continents. From the experience of thousands of presentations to clients all over the world, Neal has created The Passionate Logic Project™ to help business leaders sell their agendas more persuasively. He has been a featured speaker at TED and is recently known for his TikTok videos which have been viewed millions of times over the past few months.

• "There's nothing wrong with us that can't be fixed by what's right with us."
• The EQ of the gym bro – When someone is new on your team, ask them to help you out. Find a way to include them. Get them an early win. Make them feel part of the team as soon as possible.
• The element of mystery – Have an aha moment. Don’t spoil the punchline. Save the reveal for the end… Remember the Whitney Houston story?
• Your first words of a presentation or a meeting are the most valuable real estate you have. Don’t waste them. Be thoughtful. Practice. Don’t tell them “I’m so excited to be here…” Launch with intrigue, with movement, with a story…
• How To Use Power – “The thing that gave him more joy than anything was using power to make life more amazing for his team, make you feel like you mattered to him.” – “All business is personal. The best business is very personal.” - Rick Lenz
• Data is a tool - Our first use of it should be to make people smile. – Your family trip to Disney World… What happened?
• The Physics of a Bright Smile – The most important decision you can make is to be in a good mood. - Voltaire
• What Motivates people: Lillian Moore shares a quick story that reveals what really motivates people: "A few months after my husband and I moved to a small Massachusetts town I grumbled to a resident about the poor service at the library, hoping she would repeat my complaints to the librarian. The next time I went to the library, the librarian had set aside two bestsellers for me and a new biography for my husband. What's more, she appeared to be genuinely glad to see me. Later I reported the miraculous change to my friend. "I suppose you told her how poor we thought the service was?" I asked. "No," she confessed. "In fact—I hope you don't mind—I told her your husband was amazed at the way she had built up this small-town library, and that you thought she showed unusually good taste in the new books she ordered." Source: Reader's Digest (Similar to Neal's coffee story. “Puuuurfect”)
• Begin each story with a vague suggestion that there's a lesson to be learned by the end...
• Steve Martin - Do NOT begin a talk with, "Hey, how's everybody doing?"
• A leader's job is to facilitate their people's best work.
• Presentations: Do not read bullet points. If you do that, you're just passing along information. You need to attach emotion to it.
• How to be more persuasive?
  • Be willing to listen and open to changing your mind. Send the signal to them that we can do it. We're not there to win.
  • The power of listening is underrated. Learn what does and doesn't matter to them.
• "People don't change their minds unless they want to."

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Eric Barker is the author of The Wall Street Journal bestseller “Barking Up the Wrong Tree,” which has sold over half a million copies and been translated into 19 languages. It was even the subject of a question on “Jeopardy!” Over 500,000 people have subscribed to his weekly newsletter. His work has been covered by The New York Times, The Atlantic, The Financial Times, and others. Eric is also a sought-after speaker, having given talks at MIT, Yale, Google, the United States Military Central Command (CENTCOM), and the Olympic Training Center. His latest book is called “Plays Well with Others."

• Love – Casanova said, “love is three-quarters curiosity.” That curiosity creates deep knowledge… And that helps you build what researcher John Gottman calls, a “love map.” “Everyone asks how you got together; nobody asks how you stayed together. And it’s the latter that is often the real achievement to be proud of.”
• Your WHO: Take your health, for example. The Framingham study showed that drinking, smoking, and obesity are all quite contagious. If someone you consider a friend becomes obese, your likelihood of obesity increases by 53%. And if the friendship is mutual, the number rises to 171%.
  • "Friends are only there because you want them to be."
  • "Friends make us happier than any other relationship."
• How to build deeper relationships with friends?
  • Time
  • Be vulnerable -- "Relationships move at the speed of vulnerability."
• How to make your relationship with your partner better?
  • Do exciting things together - Be proactive
  • Leverage emotional contagion - Associate feelings with events
  • Bill Perkins - "Create memory dividends."
  • You need to learn and grow together
• John Gottman asks couples to tell their stories...
  • The ones that stick together celebrate the difficulties
• Profiling - “Humans are prone to seeing meaning when there is none.” There’s a fundamental reason that astrologers outnumber astronomers. Emotionally we want a feeling of control over the world around us. We desperately need the world to at least seem to make sense. And for that, we need a story, even if it isn’t true.
• Confirmation bias: what is it? And what are the 3 ways to resist it?
  • Feel accountable
  • Distance before decision
  • Consider the opposite
• Lying — how can you spot a liar?  The average college student lies in about a third of conversations. For adults, it’s 1 in 5. In online dating, 81% of profiles deviate from the truth. And we are terrible at detecting lies, averaging a 54% success rate.
  • So how do we become better at understanding if someone is lying? This system takes patience (so it isn’t useful for little lies but can be powerful for bigger issues). “The science overwhelming recommended a nuanced and sophisticated method humans have never tried in the past 5,000 years when attempting to detect lies: being nice. Never be a bad cop, be a friendly journalist. You have to get them to like you. To open up. To talk a lot. And to make a mistake that reveals deception. Don’t accuse. Be curious.
• Optimism – Shawn Achor’s Ted Talk (so funny and fast). MET Life saw such great results among happy salespeople that they tried an experiment: they started hiring people based on optimism. It turns out that the optimistic group outsold their more pessimistic counterparts by 19% in year one and 57% in year two.
• "Writing a book is like telling a joke and having to wait two years to know whether or not it was funny." —ALAIN DE BOTTON
• Eric writes to start his new book... Henry Thomas Buckle once said: “Great minds discuss ideas; average minds discuss events; small minds discuss people.” I’m here to discuss people.
• Leveraging the best evidence available—free of platitudes or magical thinking—Eric analyzes multiple sides of an issue before rendering his verdict. What he’s uncovered is surprising, counterintuitive, and timely—and will change the way you interact in the world and with those around you just when you need it most.
• Life/Career advice:
  • Set your personal definition of success
    • "You need to be able to say this is enough."

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Twitter/IG: @RyanHawk12      https://twitter.com/RyanHawk12

• Leaders have nothing in common. They don’t share gender or income level or geography. There’s no gene, no schooling, no parentage, no profession. In other words, leaders aren’t born with it. Actually, they do have one thing in common. "Every tribe leader I’ve ever met shares one thing: the decision to lead. Leadership is a choice."
• Great Stories – Great stories are rarely aimed at everyone. Average people are good at ignoring you. Average people have too many different points of view about life and average people are by and large satisfied. If you need to water down your story to appeal to everyone, it will appeal to no one. The most effective stories match the world view of a tiny audience—and then that tiny audience spreads the story.
• Really Bad PowerPoint  - Powerpoint could be the most powerful tool on your computer. But it’s not. Countless innovations fail because their champions use PowerPoint the way Microsoft wants them to, instead of the right way. Communication is the transfer of emotion. make slides that reinforce your words, not repeat them. Create slides that demonstrate, with emotional proof, that what you’re saying is true not just accurate. Talking about pollution in Houston? Instead of giving me four bullet points of EPA data, why not read me the stats but show me a photo of a bunch of dead birds, some smog, and even a diseased lung? This is cheating! It’s unfair! It works.
• Define Brand – Seth's definition: A brand is the set of expectations, memories, stories, and relationships that, taken together, account for a consumer’s decision to choose one product or service over another.
• Linchpin — the combination of passion and art is what makes someone a linchpin.
• Gifts — there are 2 reasons to give gifts. One is reciprocity. You give so that someone feels like they owe you something. That is manipulative and no way to build a career. The second reason is fascinating. Gifts allow you to make art. Gifts are given with no reciprocity hoped for or even possible. The paintings of Chuck Close - the gift he gives with no possibility of reciprocity gives him room to be in charge. Room to find joy. Because when he’s painting he’s not punching a time clock or trying to please someone who bought his time. He’s creating a gift. My fundamental argument is simple. In everything you do, it’s possible to be an artist, at least a little bit.
• “How To Be Remarkable”
  • Remarkable doesn’t mean remarkable to you. It means remarkable to me. Am I going to make a remark about it? If not, then you’re average, and average is for losers.
  • It's not really as frightening as it seems. They keep the masses in line by threatening them (us) with all manner of horrible outcomes if we dare to step out of line. But who loses their jobs at the mass layoffs? Who has trouble finding a new gig? Not the remarkable minority, that's for sure.
• Lost in all the noise around us is the proven truth that creativity is the result of desire. A Desire to solve an old problem, a desire to serve someone else. It’s not a bolt of lightning from somewhere else...
• The difference between talent and skill: Talent is something we’re born with: it’s in our DNA, a magical alignment of gifts. Skill is earned. It’s learned and practiced and hard-won. It’s insulting to call a professional talented. In the words of Steve Martin, “I had no talent. None.”
• If you want to change your story, change your actions first. We become what we do.
• Practical Empathy -- “We have to be able to say, ‘it’s not for you’ and mean it. The work exists to serve someone, to change someone, to make something better.
•  

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Guest: David M. Rubenstein is Co-Founder and Co-Chairman of The Carlyle Group, one of the world’s largest and most successful private investment firms. Established in 1987, Carlyle now manages $325 billion from 26 offices around the world. David is the host of The David Rubenstein Show: Peer-to-Peer Conversations on Bloomberg TV and PBS and Bloomberg Wealth with David Rubenstein on Bloomberg TV; and the author of The American Story: Conversations with Master Historians, a book published by Simon & Schuster in 2019, How to Lead: Wisdom from the World's Greatest CEOs, Founders, and Game Changers, a book published in 2020, and The American Experiment: Dialogues on a Dream, a book published in 2021.

Notes:

• How David defines success - “Other people tell you that what you’ve done is useful. They admire you. And you help people.”
• David's goals:
  • Don't do anything to get in public trouble
  • Give away the bulk of his money
• 4 Key Decisions David made that helped him:
  • Going to law school
  • Working in the Carter White House
  • Starting the Carlyle Group
  • Becoming a philanthropist
• Why The Carlyle Group?
  • "I fell in love with building something from scratch."
• "Great ideas don't come from people who are busy."
• Why does David enjoy interviewing leaders?
  • It gives him an opportunity to follow his intellectual curiosity
• How does he prepare for his interviews?
  • Reads their books
  • Gets help from a research assistant
  • Digests all the material
  • Writes questions
  • Looks for humor opportunities
• Humor breaks the tension and produces a common bond
  • "John Kennedy had a great sense of humor."
• David has lent his home in Nantucket to President Biden.
• Benjamin Franklin said, "it's a republic if you can keep it." Republics are not easy to keep.
• David had the opportunity to invest in Facebook when Mark Zuckerberg was in college... But he said no.
• The keys to the Wright Brother's Success --
  • Tons of books in their house growing up
  • Their inquisitive nature
  • Their passion to prove a point
• Commonalities of excellent leaders:
  • Vision
  • Determination - must walk the walk
  • Influence others
  • Communication skill
  • Humility
  • Highly ethical
  • Doesn't need all the credit
  • Higher goals than just money
• “Persist – don’t take no for an answer. If you’re happy to sit at your desk and not take any risk, you’ll be sitting at your desk for the next 20 years.”
• "What do most people say on their deathbed? They don't say, 'I wish I'd made more money.' What they say is, 'I wish I'd spent more time with my family and done more for society or my community."
• "Moneymaking was never anything to me. I was happy never making money; I just was happy doing things I liked. But I fell into the money thing. I now don't feel guilty about it, but I am determined to give away the bulk of it and enjoy doing it."
• "Anybody who gives away money is mostly looking at things where they think they can make a difference. I'm trying to help people who helped me, educational institutions that helped me with scholarships, or organizations that were very useful to me in growing up."
• "It's clear to me that when you do private equity well, you're making companies more efficient and helping them grow and become more profitable. That success means our investors - such as public pension funds - benefit, which contributes to the economic wealth of society."
• "I regard food as fuel. I am not a brunch person."
• Life and Career advice:
  • Find something you enjoy
  • Experiment
  • Read
  • Keep an open mind

Text Hawk to 66866 to become part of "Mindful Monday." You along with 10's of thousands of other learning leaders will receive a carefully curated email from me each Monday morning to help you start your week off right!

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Susan Cain is the #1 bestselling author of Bittersweet: How Sorrow and Longing Make Us Whole and Quiet: The Power of Introverts in a World That Can’t Stop Talking, which spent eight years on The New York Times best-seller list, and has been translated into 40 languages. Susan’s TED talks have been viewed over 40 million times. LinkedIn named her the Top 6th Influencer in the World, just behind Richard Branson and Melinda French Gates. Susan partners with Malcolm Gladwell, Adam Grant, and Dan Pink to curate the Next Big Idea Book Club.

Notes:

• "Compassion means to suffer together."
• How to use sadness? "Make the pain your creative offering."
  • To suffer with other beings brings people together.
• When people are grieving the loss of a loved one, they often want to talk about that person.
• Aristotle wondered why the great poets, philosophers, artists, and politicians often have melancholic personalities… his question was based on the ancient belief that the human body contains 4 humors: each corresponding to a different temperament - melancholic (sad), sanguine (happy), choleric (aggressive), and phlegmatic (calm).
• Joseph Campbell said, “We should strive to participate joyfully in the sorrows of the world.”
• Connecting with what matters and taking committed action—moves us from bitter to sweet, from loss to love.” Everyone experiences loss. It is part of the human condition. How have you moved “from bitter to sweet, from loss to love”? Are there coping strategies you recommend?
• The bittersweet quiz — 1-10. If you scored between 5.8 and 10, you’re a true connoisseur of bittersweetness: the place where light and dark meet.
  • Questions: Do you tear up easily at touching TV commercials? Are you especially moved by old photographs? Do you react intensely to music, art, or nature? Have others described you as an old soul? Do you find comfort or inspiration on a rainy day? Are you moved to goosebumps several times a day? Do you feel elevated by sad music? Do you tend to see the happiness and sadness in things, all at once? Do you seek out beauty in your everyday life?" (I scored a 7.1)
• “The secret to life is to put yourself in the right lighting. For some, it's a Broadway spotlight; for others, a lamplit desk. Use your natural powers -- of persistence, concentration, and insight -- to do work you love and work that matters. Solve problems. make art, think deeply.”
• “The secret to life is to put yourself in the right lighting. For some, it's a Broadway spotlight; for others, a lamplit desk. Use your natural powers -- of persistence, concentration, and insight -- to do work you love and work that matters. Solve problems. make art, think deeply.”
• “There's zero correlation between being the best talker and having the best ideas.”
• “If we could honor sadness a little more, maybe we could see it—rather than enforced smiles and righteous outrage—as the bridge we need to connect with each other. We could remember that no matter how distasteful we might find someone’s opinions, no matter how radiant, or fierce, someone may appear, they have suffered, or they will.”
• “The secret that our poets and philosophers have been trying to tell us for centuries, is that our longing is the great gateway to belonging.”
• “The tragedy of life is linked inescapably with its splendor; you could tear civilization down and rebuild it from scratch, and the same dualities would rise again. Yet to fully inhabit these dualities—the dark as well as the light—is, paradoxically, the only way to transcend them. And transcending them is the ultimate point. The bittersweet is about the desire for communion, the wish to go home.”
• “Introverts, in contrast, may have strong social skills and enjoy parties and business meetings, but after a while wish they were home in their pajamas. They prefer to devote their social energies to close friends, colleagues, and family. They listen more than they talk, think before they speak, and often feel as if they express themselves better in writing than in conversation. They tend to dislike conflict. Many have a horror of small talk, but enjoy deep discussions.”
• Life and Career advice:
  • You have to find a way to do it. Life can sweep you up quickly.
  • Establish a backup plan. It frees you up to be more creative.
  • Develop rituals for writing... Purely with pleasure.

Text Hawk to 66866 to become part of "Mindful Monday." You, along with tens of thousands of other learning leaders will receive a carefully curated email from me, each Monday morning, to help you start your week off right!

Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12      https://twitter.com/RyanHawk12

Steve Holmes founded Springfree Trampoline in 2003 and has overseen its growth to almost 400 employees globally. He is responsible for strategic business development and leads growth initiatives worldwide. Springfree® Trampoline, the World's Safest Trampoline™, was introduced in 2003, and available in Australia in 2004. Dr. Keith Alexander re-designed the trampoline from the ground up to invent Springfree Trampoline, over fifteen years of research and development.

Notes:

• “I hope that customers describe Springfree as a company which has integrity, honesty, great character, and deals with its customers in a way that values their experience with the brand and the product, and delivers on the promises they make.
• Living in the tension of competing priorities. This is the job of the leader. It’s happening at all times both at work and at home. We must be aware of and understand how to live in that tension.
• Your working genius - Jim has learned that his sense of wonder and invention is what brings him the most joy. We have to know what lights us up in order to sustain excellence over time.
• Responding to losing the Costco account. Steve called the Jim Sinegal and worked out how the relationship would end and then immediately planned for the future to keep his company in business.
• "The greatest piece of marketing is our customers."
• How to find your purpose: Ikigai is a Japanese concept that means your 'reason for being. ' 'Iki' in Japanese means 'life,' and 'gai' describes value or worth. Your ikigai is your life purpose or your bliss. It's what brings you joy and inspires you to get out of bed every day.
• Life is about giving so that others will benefit.
• The C's of business
  • Clarity
  • Competency
  • Confidence
  • Choice
• "The pace of change is faster than the pace of learning."
• Sustained excellence:
  • Humble
  • Hungry
  • Smart
• As the leader, you must create an environment where people want to learn

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Kat Cole is the President, COO, and board member at Athletic Greens. She was previously President and COO at Focus Brands, the parent company of Cinnabon, Auntie Anne’s, Moe’s, Schlotzsky’s, McAllister’s, Carvel, Seattle’s Best Coffee International, and Jamba. She oversaw all businesses, their 6,000 operations globally, and the multi-brand licensing and CPG business with 90,000+ points of retail distribution. She has more than 20 years of operational, brand, and executive leadership experience and has an MBA from Georgia State University and an honorary Doctorate from Johnson and Wales University. This episode was recorded at the Insight Global Headquarters in Atlanta, GA as part of the Women's Leadership Council "Raise Your Hand, Raise Your Voice" event. 

Notes:

• A pragmatic optimist: When Kat was 9 years old, Kat's mom decided to leave her dad. Her dad was an alcoholic. Kat has two younger sisters. Kat was in multiple car accidents with her dad while he was driving drunk. At the age of 9, Kat looked at her mom and said, "What took you so long?"
  • She learned that "the people who are closest to the action know what to do long before the senior leaders do. But they lack the language to articulate the problem and the solution. And they lack the authority to do something about it."
  • "I learned to stay incredibly close to the people who are close to the action from that moment."
  • "With all that he did, my mother never spoke ill of my father. I remember in all of those years, we were super poor. Taking meat scraps from the butcher. I remember one holiday season we were driving around looking at holiday lights. We went through the fancy neighborhoods and she said, 'isn't that beautiful, they must work so hard.' There are these things I absorbed that I started expecting from leaders. I learned to be grounded in the practical (the pragmatic part), but still optimistic because a whole lot is possible with very little, especially if the leader stays close to the action."
• "I am a learning leader. Learning is my currency." Oh! I get to do something new and I can help people, and I can make money doing it. And money is freedom because it's independence." 
• "When we left my dad, my mom only had one goal, all she wanted was to raise three independent girls. Our willingness to be independent was her north star."
• Kat got a job at Hooters and quickly set the record for "close-opens." The shifts where you close the restaurant and open it the next day. She did it 22 straight days.
• She was then asked to travel to Sydney, Australia and open a new restaurant. She had never left the country and didn't have a passport. She said yes anyway. 
  • She went on to open restaurants on four continents before she was twenty. 
• How to build trust:
  • It's important to lead through action, not just words.
    • Something as simple as when we get together in person, take time to buy the donuts and coffee or some AG1. Just that effort to find a way to do something that shows you care about their experience. I don't need to say 'I thought of you.' It is obvious."
• "In my role, my success is your success. Your success comes from me removing friction for you."
  • Vulnerability - Lead with vulnerability first. Share your story. 
  • Holding people accountable - A players do not like seeing B players, C players, people who don't give their best being given equal opportunity. Someone needs to be in control, expectations are communiated and managed, and the leader is keeping us on the tracks. You have to hold people accountable. 
• Conflict resolution - On Friday night a regular patron would go to Hooters with his friends and order 50 wings... "After finishing the wings, he would call me over and say, 'there was only 40 wings.' He did this 4 weeks in a row. "The 4th Friday, he comes, orders 50 wings, and while they were finishing, before he finished, and I on my own waitress discount ordered 10 wings, and brought them to him. And winked. And his buddies busted out in laugher, and he said, 'good one' and tipped me 100 bucks." 
  • "Don't confuse my kindness for weakness or stupidity. I'm generous. I'm thoughtful. I'm caring. I assume positive intent first, but I'm not going to be taken advantage of."
• "Confidence is not an old school overly masculine swagger, I know what I'm doing, I've got this. It's a humble confidence. It's not I know what I'm doing, it's I know I can figure this out. My confidence is deeply humble. I have screwed up so many times. I spent 10 years doing humanitarian work on the border of Ethiopia. I know what bad actually looks like. Which keeps western world business bad equally in perspective. That helps me chill. And that translates as ease. And ease translates as calm. And calm translates as both maturity and confidence. But it's actually from perspective."
  • "Confidence is built doing many new things where you are repeatedly uncomfortable."
  • Humble confidence is like from The Mandolorian, "This is the way."
  • "Traditional confidence, that swagger, can be successful. And can drive outcomes, but the teams don't last very long. But the humble confidence is a learning leader. Any leader who suggests they know the way will be wrong at some points. Teams won't last as long if they don't have humble confidence."
• Productive achievers: The behaviors of the most successful humans have these four qualities:
  • Courage & Confidence + Curiosity & Humility -- They must be equally balanced. 
• Speaking up - "If you are speaking up with the expectation of a specific outcome, you will always be disapointed. Period. That may be part of the problem. But if speaking up is about contributing and pushing the conversation forward, you're sort of lowering the expecation of the outcome. So I have very low expectation on the impact I make, but I don't expect one hand raise or one memo to change the world. But I do believe in participation."
• As a first time vice president at Hooters, Kat was 26 years old. She's at the table and every one of her peers was in their 50's. They had been in business longer than she had been alive.
• Kat's "Hot Shot Rule."
  • The Hotshot Rule is the act of thinking of someone Kat admires, then pausing, reflecting, and asking what they would do in her situation/shoes/role, then answering what that one thing is and acting on it. The answer tends to appear quickly because it seems to be clear when you think about it through someone else's lens. That alone doesn’t create change - the trick is taking action on it right away and then telling someone - the person it benefits, the person you envisioned who inspired you, or just someone you know will appreciate the change you’ve made.
    • "Every time I tell my team, husband, or friend about the one thing I’ve done differently after the exercise, they say, 'What took you so long?' Or 'Finally!'"
• Kat's Monthly Reflection Questions:
  1. What has been the best part of the last 30 days?
  2. What has been the worst part of the last 30 days?
  3. Tell me one thing that I can do differently to be a better partner/teammate?
  4. What has worried you the most in the last 30 days?
  5. What is one thing you are most proud of in the last 30 days?
  6. What have you been most grateful for?

Text Hawk to 66866 to become part of "Mindful Monday." You along with 10's of thousands of other Learning Leaders will receive a carefully curated email from me each Monday morning to help you start your week off right...

Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Chandler Bolt is an investor, advisor, the CEO of Self-Publishing School & SelfPublishing.com, and the author of 6 bestselling books including his most recent book titled “Published.”. Self Publishing School is an INC 5000 company the last 3 years in a row as one of the 5,000 fastest-growing private companies in the US. He's currently spending his time scaling Self Publishing School, a company he's built from 0 to $20M+ in 5.5 years. 

Notes:

• Thinking of your topic – What are the broken record conversations you continue to have? What questions do others ask you on a regular basis? The market will help you understand where you add value…
• Hiring others-- An hour is an hour. A simple metric… Your take-home pay is divided by 2,080. That is your hourly rate. Hire others to do work if it’s cheaper than your hourly rate. This is hard to do but appears to be a wise investment long term
• The 4 P’s of writing – Person, pain, promise, price. Write to one person… just like you’re responding to an email.
• "A book is a $15 mentor"
• Writing process:
  • Mind map
  • Outline
  • Rough draft
• "People who pay, pay attention."
• "Go from I want to, to I am doing it."
• The root word of authority is author
• Revenue = Vanity
• Profit = Sanity
• Cash = King
• Designing the life you want first... Michael Hyatt has helped him schedule his time off first.
• “Valuing freedom above all else; entrepreneurs work harder to create future freedom, which directly takes away from their freedom in the present.”
• “The truth is, you'll never "find the time" to write a book. You have to make it.”
• “Don’t be the person who misses out on opportunities in life because you take too long to accomplish your work tasks. Be the kind of person other people marvel at. Be the kind of person other people see and say, “I don’t know how they do it.” Be the kind of person who takes action and does so immediately.”
• Get a free copy of his new book, go to www.PublishedBook.com/Hawk

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Jeffrey Pfeffer is the Thomas D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford University where he has taught since 1979. He is the author or co-author of 15 books including Leadership B.S.: Fixing Workplaces and Careers One Truth at a Time; Power: Why Some People Have It—and Others Don’t; The Human Equation: Building Profits by Putting People First; Hard Facts, Dangerous Half-Truths, and Total Nonsense: Profiting from Evidence-Based Management. 

Notes:

• “The two fundamental dimensions that distinguish people who rise to great heights and accomplish amazing things are will, the drive to take on big challenges, and skill, the capabilities required to turn ambition into accomplishment. The three personal qualities embodied are ambition, energy, and focus. The four skills useful in acquiring power are self-knowledge and a reflective mindset, confidence and the ability to project self-assurance, the ability to read others and empathize with their point of view, and a capacity to tolerate conflict.”
• “Being memorable equals getting picked.”
• “Measuring the wrong thing is often worse than measuring nothing because you do get what you measure."
• “People are seduced by and attracted to narcissists and despots and wind up voting for or working for them, frequently with bad outcomes."
• Break the rules — in one test, the rule breaker dropped cigarette ashes on the floor and spoke rudely to the waiter. That person was perceived to be 29% more powerful than the person who was more polite.
• “I completely reject the idea that working adults need to be treated like infants or worse and not told the realities, harsh or not, about the world of work.”
• Build a powerful brand — in late 2020, Laura Chau was promoted to partner at Canaan Partners, an early-stage venture capital firm. She started a podcast. It gave her the opportunity to ask women who were very senior in their careers to talk for an hour… she expanded her network. Her own status was enhanced through her association with high-status people. Then she started writing and publishing her work. This attracted people to her.
  • A brand needs coherence. Have a narrative and tell it repeatedly.
• Love: "Kathleen, whom I met at a party in the Green Room of the War Memorial Opera House in San Francisco on January 19, 1985, and married on July 23, 1986. As she would say, no algorithm would have matched us."
  • “To the amazing Kathleen, the love of my life, whose death left a hole in my heart and soul.”
• The 7 rules of Power are: 1)     Get out of your own way. 2)     Break the rules. 3)     Show up in a powerful fashion. 4)     Create a powerful brand. 5)     Network relentlessly. 6)     Use your power. 7)     Understand that once you have acquired power, what you did to get it will be forgiven, forgotten, or both.

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Ed Mylett is a globally recognized entrepreneur, coach, and speaker. He started in the financial services industry, eventually earning a spot on the Forbes 50 Wealthiest Under 50 List. Since then, he has spearheaded a range of ventures, spanning technology, real estate, health, nutrition, and more. Ed is the best-selling author of #MaxOut Your Life, and the new book The Power of One More. He has grown his online audience to more than 3 million followers in just four years. Ed also regularly inspires audiences ranging from small gatherings to mega-venues of 50,000+ attendees, and online audiences in the hundreds of thousands. 

Notes:

• Self-confidence is about keeping promises to yourself. And surrounding yourself with people who live at a higher temperature. You become what they are. You think differently, act differently, and will achieve different results based on your inner circle.
  • "Link your confidence to your intention."
• Excellence = high standards. People who sustain excellence expect more from themselves. They’re prepared for big moments. Their habits, routines, and rituals enable them to perform at a high level each day. And they keep raising their standards. Isn’t that the type of person we want to be?
• Definition of leadership – “As I define it, you are a One More leader if you help people do things they would not otherwise accomplish without your presence.” - Ed Mylett
• The six basic needs that drive people: Certainty, Uncertainty and Variety, Significance, Love & Connection, Growth, and Contribution.
• Many people think they’ve got to make several huge changes to improve their lives and achieve their goals. This common misconception works as a barrier instead of a motivator.  And as a result, people never start making changes, or quickly give up, never fulfilling their potential.
• The One More philosophy is built on two main premises. First, you don’t need to make dozens of big changes to achieve significant growth or change. Often, important changes take place as the result of doing one more thing. Second, the One More philosophy is about combining thinking and doing. We often do one or the other and assume that’s enough. But it’s not until you combine those two that you’ll start to see profound changes in your life.
• "My dad was an alcoholic when I was young. It wasn’t until my mom gave him a One More ultimatum that he got sober. For the last 35 years of his life, he devoted himself to helping others with alcohol addiction, almost until the day he died, making the most of the One More chance he’d been given.  He passed away a little over a year ago, and his death was also a reminder to reach out and spend as much time as you can with the people you love because if you don’t, you’ll regret not having one last One More with that person when they’re gone."
• The questions you ask yourself directly reflect what you think about. When you don’t think about the right things, you’ll ask yourself questions that don’t advance the quality of your life. Better questions lead to better answers, and better answers lead to a better life. Asking tough questions can be uncomfortable but doing so eventually leads you to the best answers although they may be difficult for you to address. Facing these answers empowers you to remove roadblocks that have been holding you back from your best One More life.
• Goals & Standards - Many people often confuse goals and standards, thinking they’re the same thing. They are not! Although goals are important, standards determine whether you’ll reach your goals or not. The proper standards create a framework that feeds into your efforts, mindset, and what you’re willing to tolerate. You can control these parts of your life while goals are often at the mercy of external forces.
• The role Ed plays: Identify your own gifts and the gifts others possess. Link the work that needs to be done to those gifts.
• Henry Ford - People need to feel loved, and cared for, and that you believe in them. They can grow into roles.
• How to help powerful people? They want clarity, specificity, and laser focus.
• Become evangelical about your mission. The mission is what you stand for and against.
• What is going through Ed's mind the few minutes before he gives a keynote speech?
  • He prays. He focuses on the audience and their needs. It's about them. They need to feel his intent.
• Energy - "The highest energy person wins."
• Sustained excellence:
  • High standards
  • Preparation
  • Habits and rituals
• Why do all of this?
  • Ed is motivated to have high standards to "catch the guy I was capable of being."

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Jimmy Soni is an award-winning author. His book, A Mind at Play: How Claude Shannon Invented the Information Age, won the 2017 Neumann Prize, awarded by the British Society for the History of Mathematics for the best book on the history of mathematics for a general audience, and the Middleton Prize by the Institute of Electrical and Electronics Engineers. His book, Jane’s Carousel, completed with the late Jane Walentas, captured one woman’s remarkable twenty-five-year journey to restore a beloved carousel in Brooklyn Bridge Park. Jimmy's most recent book is called, The Founders - The Story of PayPal and the Entrepreneurs Who Shaped Silicon Valley. 

Notes:

• “Your life will be shaped by the things you create, and the people you make them with. We tend to sweat the former. We don't worry enough about the latter."
  • The founders and earliest employees of PayPal pushed and prodded and demanded better of one another.
• Instead of "Acknowledgements" to end his book, Jimmy titled the section "Debts"
  • "A debt is deeper than an Acknowledgement."
• Envy the optimist, not the genius. There’s real power in optimism. The world is built by optimists. Look for the silver things. Have belief. Be the type of person that believes in themselves and others… Optimism builds confidence in yourself and others. Be an optimist.
• Phil Jackson and Michael Jordan – The fact that Phil told the best player in the world… “We aren’t going to win a championship if you keep playing that way. You have to buy into the triangle offense.” It shows the value of a friend (or a coach) telling you the truth in order to help you (and the team) get better.
• "Walter Isaacson made me believe in its (the book) importance and potential. At the very end, he provided the kind of advice that can only come from someone who has spent years laboring in the same fields.
• Peter Thiel refined Max Levchin's thinking... He made him better.
• Ask, "Have you thought about it this way?"
• Watch Jiro Dreams of Sushi
• Kobe Bryant was an incredible learning machine. His insatiable curiosity made him better.
  • You can become curious about anything.
  • Mr. Beast spent hours every day on Skype with his friends talking about how to grow a YouTube channel.
• We live in a moment were you can connect with others who are passionate about the same topics you are. With the internet, you can connect with anyone.
• Qualities of the leaders who created PayPal:
  • It was so hard. They all experienced failure and bounced back.
  • Highly intelligent.
  • Hard-working.
    • They worked 7 days a week. There was no work-life balance.
  • They weren't just resilient, they were fast-moving.
• Life Advice:
  • What looks like expertise on the outside is generally messiness on the inside.
  • Leadership in Solitude. There are benefits to spending some time by yourself.
• Ask – The people who make things happen are willing to ASK. Steve Jobs to Bill Hewlitt. Elon Musk to Dr. Peter Nicholson. Those "asks" changed the trajectory of their lives. Who knows, maybe your next ASK will change yours…
• Claude Shannon, Bell Laboratories, renowned as an incredible hub of innovation…  whose work in the 1930s and ’40s earned him the title of “father of the information age.” Geniuses have a unique way of engaging with the world, and if you spend enough time examining their habits, you discover the behaviors behind their brilliance.

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Steve Magness is a world-renowned expert on performance, co-author of Peak Performance: Elevate Your Game, Avoid Burnout, and Thrive with the New Science of Success and The Passion Paradox: A Guide to Going All In, Finding Success, and Discovering the Benefits of an Unbalanced Life, and the author of The Science of Running: How to Find Your Limit and Train to Maximize Your Performance. His new book is called Do Hard Things.

Notes:

• “The best aren’t concerned with being the best. They’re concerned with being the best at getting better.”
• Confidence: Confidence needs evidence. Acting with bravado we haven't earned only works on easy things. It backfires on anything truly challenging. Doing difficult things, even if you don't quite succeed at them, is how you develop real confidence.
• How do you find a good mentor? Do interesting things. Be open to learning and guidance. Be motivated, driven, and curious about something. Put your ego aside. Do good, quality work.
• The difference between real and fake toughness. Fake toughness is easy to identify. It’s Bobby Knight losing control and throwing tantrums in the name of “discipline.” It’s the appearance of power without substance behind it.
  • Researchers out of Eastern Washington set out to explore the relationship between leadership style and the development of toughness. After conducting research on nearly two hundred basketball players and their coaches, they concluded, “The results of this study seem to suggest that the ‘keys’ to promoting mental toughness do not lie in this autocratic, authoritarian, or oppressive style. It appears to lie, paradoxically, with the coach’s ability to produce an environment, which emphasizes trust and inclusion, humility, and service.
• Sustained Excellence: Observation: the people who sustain success over the long haul are rarely shooting for success. They are focused on the path. Their goal is mastery, which knows no end.
• What characteristics do the best performers have?
  • Don't get tired of the boring stuff
  • Masters of compartmentalization
  • Can flip the switch
  • Know how to lose well
  • Cultivate perspective
  • Delayed gratification
  • Drive from within
• Creating an enemy: Whenever an organization, group, or individual works hard to create an enemy to pit their idea/group against, it's a sign you probably shouldn't listen. Us vs. Them is the easiest way to exploit human nature, to get people on your side. It often means there's no substance there.
• The best way to get the most out of someone is to make them feel secure enough that they can take risks and fail. Most of us don't reach our potential because we default to protective mode. Threatening & demanding makes us protect further. Security and belonging frees us up.
• “Growth comes at the point of resistance. Skills come from struggle.”
• “The fact is that often coaches figure out what works in training and then the scientists come in later and explain why it works.”
• What can we learn about success and performance from Eliud Kipchoge?
  • He is not fanatical about trying to be great all the time. He is consistent & patient.
  • His coach says that the secret is that he makes progress “slowly by slowly.”
  • Motivation + Discipline = Consistency
    • He told The NY Times, "He estimates that he seldom pushes himself past 80 percent — 90 percent, tops — of his maximum effort when he circles the track."
  • "I have a mindset whereby I am a human being. I am walking around as a human being. I learn to perform well at the same time being grounded. And I trust that being humble and being on the ground is the only way to concentrate"
  • "You cannot train alone and expect to run a fast time. There is a formula: 100% of me is nothing compared to 1% of the whole team. And that’s teamwork. That’s what I value."
  • “To be precise, I am just going to try to run my personal best. If it comes as a world record, I would appreciate it. But I would treat it as a personal best.”

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Daniel Coyle is the New York Times bestselling author of The Culture Code, which was named Best Business Book of the Year by Bloomberg, BookPal, and Business Insider. Coyle has served as an advisor to many high-performing organizations, including the Navy SEALs, Microsoft, Google, and the Cleveland Guardians. His other books include The Talent Code, The Secret Race, The Little Book of Talent, and Hardball: A Season in the Projects, which was made into a movie starring Keanu Reeves. Coyle was raised in Anchorage, Alaska, and now lives in Cleveland Heights, Ohio, during the school year and in Homer, Alaska, during the summer with his wife Jenny, and their four children.

Notes:

• Purpose isn’t about tapping into some mystical internal drive but rather about creating simple beacons that focus attention and engagement on the shared goal. Successful cultures do this by relentlessly seeking ways to tell and retell their story. To do this, they build what you call “high-purpose environments.” High-purpose environments are filled with small, vivid signals designed to create a link between the present moment and a future ideal. They provide 2 simple locators that every navigation process requires: Here is where we are and Here is where we want to go.
• "The world we live in is a learning contest."
• Deep fun = Solving hard problems with people you admire.
• Schedule regular team “tune-ups” to place an explicit spotlight on the team’s inner workings and create conversations that surface and improve team dynamics
• Foster strong culture in remote working scenarios. It doesn’t take much physical togetherness to build strong teams. Encourage remote teams meet up in person twice a year
• Create belonging: every group knows diversity, equity, and inclusion matter, but what separates strong cultures is they aim to create belonging across racial lines. Ex: normalize uncomfortable conversations; read, watch, reflect together; gather data and share it • Build Trust. Ask the magic-wand question to each member of your team: if you could wave a magic wand and change one thing about the way we work, what would it be?
• Connect. Hold an anxiety party to serve as a pressure-relief valve, as well as a platform for people to connect and solve problems together.
• Change perspective. Have a once-a-week catch-up session with someone outside of your group.
• Make it safe to talk about mistakes: Strong cultures seek to highlight and remember their mistakes and learn from them • Listen. Listening to others’ problems is one of the most powerful culture-building skills on the planet. It’s also difficult. Restrain yourself from jumping in, listen, then say: Tell me more.
• Embrace the After-Action Review (or as the military calls it, the AAR): Talking together about the strengths and weaknesses of your performance will make your group better.
• The Billion Dollar Day When Nothing Happened – “These Ads Suck." That was the note that Larry Page wrote and hung up about Google Ad Words. What did Jeff Dean, a quiet, skinny engineer from Minnesota, do to make the ads not suck? He had no immediate need to fix the problem. He worked in Search (a different area of the company. And how did Jeff Dean respond when he was asked about it years later (he said he didn’t even really remember it. It was just normal to do stuff like that)...
• There is a misconception that great cultures are places that are always happy. Doing great work is hard. The way we build great cultures is by doing hard things together focused on connection and safety.
• Life/Career advice: Think of your life in experiments and the learning loop. It is Experience + Reflection. Experience + Reflection. WRITE DOWN WHAT you’ve learned from your experiences. Writing creates clarity of thought.
• Amy Edmondson researched Chelsea and Mountain Medical – What made them a success? The answer lay in patterns of real-time signals through which the team members were connected. There were 5 things:
  • Framing - They conceptualized MICS as a learning experience that would benefit patients and the hospital. Unsuccessful teams viewed it as an add-on to existing practices.
  • Roles - Role clarity. Being told explicitly by the team leader why their individual and collective skills were important for the team’s success
  • Rehearsal - Practice a lot
  • Explicit encouragement to speak up
  • Active reflection - Between surgeries, successful teams went over their performance

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Jim Weber joined Brooks Running Company as CEO in 2001 and is credited for the Seattle-based running company’s aggressive turnaround story. The business and brand success caught the attention of Warren Buffett, who declared Brooks a standalone subsidiary company of Berkshire Hathaway Inc. in 2012. He’s the author of a new book called, “Running With Purpose, How Brooks Outpaced Goliath Competitors to lead the pack.”

Notes:

• A purpose is a forever cause that can permeate everything from the business to the brand to the culture. It is a choice, not an outcome.
• The secret to success is “constancy of purpose” - Instead of a mission statement, Jim decided that a purpose was preferable to a mission. A purpose is a forever cause that can permeate everything from the business to the brand to the culture.
• The riskiest path is to look like your competitors. You can't just chase trends.
• They have distinct points of view:
  • Focus
  • Excellence in execution
• Trust: Charlie Munger has often spoken about the “seamless web of deserved trust” as a life pursuit.
  • The Berkshire culture is built on trust
    • Brooks is completely empowered
    • Brooks is completely accountable
    • There are no required meetings
    • People choose to self-select into it
• "You're an outcome of your journey."
• What Jim looks for when hiring a leader:
  • Competitive
  • Culture driven - "Cultures are behaviors in action."
  • Likes being part of a team
  • Functional excellence
• Values:
  • Word is bond
  • Be active
  • Authenticity
• The process Jim has in place to continue learning:
  • He was involved in YPO in the early years
  • His wife Mary Ellen
  • A board of advisors - It's 6 former CEOs
• The one-page strategy that you relentlessly message to your team – Jim made the decision to walk away from non-premium running to concentrate on performance-running, eliminating 50% of his product line and 40% of his retail partnerships. He didn’t try to be all things to all people.
• Expectations and Messaging: After becoming CEO, Jim lowered revenue and profit projections so that he could establish some credibility by hitting his numbers. He brought in a new CFO, David Bohan… He shared a one-page strategy and told everyone they would get sick of you repeating it.
•  

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Vanessa Van Edwards is the Lead Investigator at Science of People. She is the bestselling author of Captivate: The Science of Succeeding with People, translated into 16 languages. More than 50 million people watch her engaging YouTube tutorials and TEDx Talk. Vanessa works with entrepreneurs, growing businesses, and trillion-dollar companies; and has been featured on CNN, BBC, CBS Mornings, Fast Company, Inc. Magazine, USA Today, Entrepreneur Magazine, The Today Show, and many more. Her latest book is called Cues: Master The Secret Language of Charismatic Communication.

Notes:

• Cues - It’s about warmth and competence. Can I trust you? Can I rely on you? – How are you showing others warmth and competence?
• Dr. Kofi Essel - His non-verbal protocol for warmth:
  • Fronting - He angles his toes, torso, and head towards the person. Be in alignment with the patient.
  • Non-Verbal bridges - Slowly warm someone up. Lean in.
• In your 1 on 1 meetings, remove all barriers between you and the person. Show them 100% focus.
  • If you see someone gazing over your head, look where they’re looking. It will help make them aware of what they're doing.
• Question Inflection - From the Ring founder when he pitched on Shark Tank. This is something that a lot of us mess up. When stating a fact, SAY IT, don’t ask it.
• The 4 modes of communication:
  • Nonverbal
  • Verbal - Syntax
  • Vocal
  • Imagery
• Touch – A group of researchers at UC Berkeley watched the first 3 games of the NBA finals in the 2008-2009 season and counted every single time players were seen touching on camera. They found the team that touched the most, won the most games.    Touches = higher trust
• Speed dating research – Followed 144-speed dates and found that postural expansiveness was the most romantically appealing trait. Participants who took up more space were 76% more likely to be chosen for future dates.
• Want to show someone they matter? That you’re listening? Turning toward is tuning in.
• Zoom Calls – How do we best approach them? - Look into the camera so the other person feels you are looking them in the eye.
• Disney teaches all of their employees (from janitors to princesses) specific nonverbal cues to use with guests. And they all embody the pinnacle of warmth…

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Marcus Buckingham is best selling author of 10 books, including his international hit, “First, Break All The Rules,” He’s been the subject of in-depth profiles in The New York Times, The Today Show, and by Oprah. Marcus spent two decades studying excellence at the Gallup Organization and co-creating the StrengthsFinder tool. His latest book is called Love + Work.

Notes:

• “When you see someone do something with excellence, there is always love in it– loveless excellence is an oxymoron.”
• Fear versus Love – “The evolutionary purpose of fear is to narrow your focus to a few clear choices, fight or flight, the point of love is to create in you such feelings of safety and connection that you broaden your outlook and build your strengths.”
  • If you're feeling fear, there's something you're passionate about
• Excellence =
  • They take their love seriously
    • They are confident that their love is worth paying attention to
    • They are vivid in what they're drawn to
  • Consistent
  • They value mastery
• "We aren't short on time, but on energy."
• How Marcus would design a school:
  • Teach self-awareness and self-mastery curriculum
  • Get rid of the SAT, ACT, and GPA
• Your fullest life is one where your loves and your work flow in an infinite loop. The energy of the one fuels the energy of the other. Thus, the only way you’ll make a lasting contribution in life is to deeply understand what it is that you love.
• Goals: “Goals are tricky. They are one of the most common characteristics of your working world, and yet they’re also one of the least loving. They don’t have to be loveless.” 
• The Red Thread questionnaire. It’s full of “When was the last time…” questions: “You lost track of time…” “You surprised yourself by how well you did…” “you found yourself actively looking forward to work…”
• Never brag – Don’t say, “I’m the best.” Instead say, “I”m at my best when…” And “You can rely on me for…”
• Marcus shared how he responded to his ex-wife being involved in the college admission scandal where she offered large sums of cash for their kids to get into USC

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Liz Fosslien is the co-author and illustrator of the book Big Feelings and the Wall Street Journal best-seller No Hard Feelings. Liz is an expert on how to make work better. She regularly leads interactive, scientifically-backed workshops about how to build resilience, help remote workers avoid burnout, and effectively harness emotion as a leader. Her work has been featured by TED, Harvard Business Review, The New York Times, The Economist, and NPR.

• Ask yourself… When you look back at your career and think of your best boss and your worst boss… What behaviors did each of them have? How can we embody more of the best boss behavior?
• Set up a regular cadence of not-urgent, developmental meetings with the people you’re leading. Show them and prove to them how much you care about them and their career.
  • What have you enjoyed most?
  • What have you not enjoyed?
  • What have you learned?
  • What do you want for your next job?
• Use envy to reveal what you value. But remember, ask yourself if you’d want that person’s entire life. Not just the cool part you see on Instagram. The Gretchen Rubin story of feeling envy over seeing someone else publish a book. She used that as fuel.
  • Anger is a signal that something occurred that you didn't like. Acknowledge what you're feeling.
• She met her co-author, Molly West Duffy, on a blind friend date!
• How to deal with uncertainty?
  • Over-communicate - Be transparent
  • Switch from "I need to have this all figured out" to "I'm a person learning to become a manager"
• Pixar recruited animators that were frustrated at their current place of work...
• Liz's research process:
  • Read a lot
  • Talk with academics
  • Learn from practitioners who are applying it
• Work-life balance?
  • It's well-intentioned... but a very individual thing
  • Some people are segmenters
  • Some people are integrators... They like to mix work with friends
  • Both are okay...
• Goal setting: There are long term and short term goals
  • Liz chooses to abandon long term goals to live the life she wants to live
    • She enjoys creative time on the weekends
  • Short-term goals... What's going to make an impact?
• Top 5 priorities - "You have to run into the spike"
• Career/Life advice:
  • DO something. Do the work. Take action
  • See everything as a learning experience... Think, "What can I learn from this?"
    • Liz once worked at a Starbucks and learned a lot about hospitality from it
  • Create an emotional experience

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• "We are wired for laziness. It takes conscious thought to do the harder thing."
• What Micheal learned from The Pope... If you have a question, go directly to the source.
• The science-backed ways to slow down time?
  • Learn and do new things. Get off "auto-pilot" mode.
• Benefits of thinking about death?
  • Michael learned in Bhutan why we should think about death...
    • In the United States, we rarely think about death—especially our own death. And when we do, it tends to make us sad and uncomfortable. But there are powerful benefits to regularly contemplating the fact that our time in this world will eventually come to an end. The shift in perspective can be profound and lead to a kind of deeply felt and enduring appreciation for life.
• Michael's love for his mom: "My mom got sober when my dad was in rehab. That's how my favorite story I've ever written starts. It's about my mom, a single parent who taught me everything I need to know about being a man. As I was writing that story five years ago, my mom was battling cancer. She'd just finished chemotherapy and was undergoing radiation. Doctors officially deemed my mom "cured" from cancer. In the story I wrote, "Have you ever played tug-of-war with a pit bull? It’ll pull until you quit or it dies. That’s Lynda Easter."
• How Michael dealt with alcohol - “I saw a choice. Option 1, do nothing. Cling to complacency and the numbing lifestyle that would ultimately end badly but allow me to keep drinking. Or option 2. Get uncomfortable. Ditch my liquid comfort blanket. I hadn’t a clue where this second option would take me or if I could even pull it off. And I was terrified.”
• Take The Stairs: A mantra I try to live by when traveling – “Take the stairs.” When there is an escalator and stairs, always take the stairs. If you’re fortunate enough to have legs that work, then take the stairs.
  • Be a 2 percenter… 98% of people take the escalator at the airport. Take the stairs.
• Exercise: Exercise grows the hippocampus in the brain. This is something that is shrunken in people who suffer from depression. We exercise 14 times less than our ancestors.
  • "We've engineered movement out of our lives."
• Michael traveled 30,000 miles around the world, met with experts ranging from Harvard researchers and Icelandic geneticists to Buddhist Lamas and Special Forces soldiers, and also spent more than a month in the remote Alaskan backcountry.
• "Discover the evolutionary mind and body benefits of living at the edges of your comfort zone and reconnecting with the wild."
• "If you want to improve your life, you have to go through discomfort."
• The benefits of boredom - Michael spent time in the Arctic on a hunt. It's very boring to sit on the hills for hours. But, boredom created ideas. It's evolutionary discomfort. In those boring times, Michael thought about ideas and wrote chapters of his book.
• "Your life is a culmination of that which you are aware of." - William James
• Go out in nature. Take walks.

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Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12

Polina Pompliano is studying the world's most interesting people & companies. She is the Founder & Author of The Profile. Polina is a former writer at  Fortune. Some of the people she’s written a profile on are: Martha Stewart, Keanu Reeves, and The Rock. I am a paid subscriber and love her work.

Notes:

• Sustained excellence comes from being obsessively curious about what you do… And knowing that failure is part of the process. It’s how you choose to respond that matters. Examples: Taylor Swift, Kim Kardashian, Martha Stewart.
• The advice she received from David Perell (also a previous podcast guest). He said, “Everything you put into the world is a vehicle for serendipity.” Polina wrote a profile on The Rock. She had no idea he would share it four times on all platforms.
• Create your own personal board of advisors. Listen to criticism, but only from people who want you to win. Only from people who care about you doing well. Not from trolls online.
• "Consistency is the best way to earn trust. – Name a relationship in your life where you trust someone who is inconsistent. You can’t. That’s because we don’t trust people — whether it’s in work, business, or relationships — who constantly break their promises. Since I started The Profile three years ago, I have never missed a single week."
• Criticism: "I once heard Kat Cole say that one of the biggest lessons she has learned after years of business experience is to put your ego aside and improve from criticism. She said, “Anytime you’re criticized, assume first that it’s correct.” The act of simply considering that a fraction of the criticism may be accurate will keep you learning, unlearning, fixing, and ultimately, gaining respect."
• How to Find Ideas: "It’s about being obsessed with the details. A great idea typically masquerades as a question in a friend’s text message, a quote in a documentary, a line in a book, or an observation on a walk."
• Creativity: "I can't get new ideas staring at a blank page. Creativity, for me, requires motion. When you go on a walk, you can turn your world into an idea-generating sensorium, and ideas will spring up from the most unlikely sources. There is one thing that's absolutely certain about creativity: It's an active process, not a passive one. The best ideas come when you become curious, aware, interested."
• Daniel Ek – Makers schedule versus a Managers schedule. This is from Paul Graham. I wrote it about it in my first book, Welcome to Management.
• Marriage: "In 2013, I asked my great-grandmother what she had learned from 53 years of marriage. She said, “When you’re young and beautiful like we were, falling in love is easy. But you have to fall in love with someone’s soul — because you will get old, but the soul will never change.”"
• "I don’t like to gamble, but if there is one thing I’m willing to bet on, it’s myself.” - Beyonce
• How to attract more luck into your life? – Written by George Mack (published by Polina)
  • Avoid Boring People
  • Have a luck razor
  • Have a Poker mindset
• Polina desires to help you "improve your content diet." Instead of binging TV shows and scrolling through random social media, read The Profile.
• How to be more creative:
  • Take a walk
  • Allow room for serendipity
  • Look at the footnotes of books
• What Polina learned from James Clear: When he doesn't read enough, he doesn't have the ideas to write about. Reading helps generate ideas. Have a stack of books everywhere in your house and office.
• Why leaders should write?
  • It creates clarity of thought.
    • "I can tell that you're thinking is sloppy if your writing is sloppy."
• Every single word of a post matters. It's about being precise. Precision is so important when it comes to writing. You have to clearly think it through to create precision with thought and writing.
• Storytelling - Get rid of the generic, fluffy writing.
  • People enjoy profiles because it takes you inside the mind of a person.
• Life/Career advice:
  • Don't tie your identity to something that can be taken away from you.

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Brady Quinn set 36 records at The University of Notre Dame.  He graduated from Notre Dame as one of their greatest football players ever. Along with the likes of Joe Montana, Tony Rice, and Rocket Ismail… He was drafted in the first round by the Cleveland Browns in the 2007 NFL Draft.  He currently serves as one of the main analysts on Saturday’s “Big Noon Kickoff” on FS1. He's one of the only people broadcasting both collegiate and NFL games. Now, he’s on the radio every morning:  "2 Pros and a Cup of Joe" show he hosts with LaVar Arrington and Jonas Knox.

AJ Hawk is the all-time leading tackler in Green Bay Packers history. He won a National Championship at Ohio State University and was voted captain of the Green Bay Packers Super Bowl-winning team in the 2010-2011 season. He was inducted into the Ohio State University Hall of Fame in 2019. Currently, he is a co-host on The Pat McAfee Show which airs weekdays on YouTube.

Notes:

• Playing quarterback: “You can find the intangibles of being a quarterback in almost every profession in the world. There’s nothing like it.” – Brady Quinn
  • You must be efficient and effective as a communicator.
  • You have to prepare for all of the "what if" scenarios - "Have a plan, work the plan, plan for the unexpected."
  • You have to be a great listener
  • You need to be curious to ask the right questions
  • "The quarterback runs the show. They need to be the person that you can go to when there are problems." - AJ
• Why has AJ resonated with viewers on The Pat McAfee Show:
  • "You're relatable. People liked you for being a Super Bowl-winning linebacker, but they didn't know you then. They get to know you now on your show and they see that you're like them. They can relate to you." - Brady
• Dad Life - "Discipline is love. Do the hard thing. Don't take the easy way out." - Brady
• The Fiesta Bowl - AJ (the All-American linebacker from Ohio State) vs. Brady (the All-American Quarterback from Notre Dame)
• High-pressure situations:
  • Must be prepared so you can let your instincts take over
  • Need to learn from past failures to improve the next time
  • Must work on the little things every day so they become ingrained habits
• The Draft - Your ultimate golf group. You can choose any person
  • Brady:
    • Chopper Quinn (Brady's dad)
    • Elon Musk
    • Chris Farley
    • Tiger Woods
    • Will Ferrell
  • Ryan:
    • George Washington
    • Dwayne "The Rock" Johnson
    • Eddie Vedder
    • Kobe Bryant
    • Steve Carell
  • AJ:
    • Samuel L. Jackson
    • Sean Casey
    • Charles Barkley
    • Tom Cruise
    • Pierro Manzoni

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Max Lugavere is the author of the New York Times best-seller Genius Foods: Become Smarter, Happier, and More Productive While Protecting Your Brain for Life. He appears regularly on the Dr. Oz Show, the Rachael Ray Show, and The Doctors. His latest book is called Genius Kitchen - Over 100 Easy & Delicious Recipes to make your brain sharp, body strong, and taste buds happy.

• "A healthy person has 100 wishes. A sick person has 1."
• This subject became personal for Max when his mother, Kathy, was given a diagnosis of dementia, and he devoted himself to her care. She died in 2018. “Now that Mom is gone, I am even more obsessed with the topic.”
• Shop in the perimeter of the supermarket. Reach for nutrient-dense foods.
• Lifestyle changes that will 10x the quality of your life:
  • Getting 8-9 hours of sleep instead of 4-6
  • Eating more animal protein (especially beef and eggs)
  • Less cardio, more strength training
  • Regular heat (sauna) and cold (ice bath/cold shower) stress
  • Daily sunlight
• Intermittent fasting – instead of eating 16 hours a day, eat 8.
• Drinking caffeine is “taking a loan out on energy from later in the day?” – Cortisol peaks in the AM. Wait 45 minutes after you wake up to drink caffeine. Stop drinking caffeine from time to time so that your body can reset.
• Willpower is a finite resource. Create your environment to make good decisions.
• Whole Foods - 3 Things to think about:
  • Protein - #1 satiating piece. Greek yogurt, beef jerky, eggs
  • Fiber - It stretches out your stomach. Helps fill you up. Greens, broccoli, whole fruit.
  • Water - Get hydrated.
• Supplements - Protein shakes. Whey isolate. He uses muscle feast.
• Most bread is not useful. It's ultra-processed food.
• Alcohol - Most wine has a lot of sugar. Most alcohol does. Max drinks tequila.
• Wake up, hydrate... "I’m up somewhere between 7 and 8. I don’t use an alarm clock. I go straight into the kitchen and drink a tall glass of room-temperature water. I may sprinkle a bit of mineral salt in it which replenishes electrolytes."
• Light... Air... "Whether it’s winter or summer, I go out onto my terrace and do a few minutes of deep breathing, stretching, and meditation. I’m a big believer in getting in natural light in the morning because it aligns my circadian rhythm for the day.

Text Hawk to 66866 for "Mindful Monday"

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Brad Meltzer is the #1 New York Times bestselling author of The Inner Circle, The Book of Fate, and ten other bestselling thrillers. He also writes non-fiction books like The First Conspiracy, about a secret plot to kill George Washington – and the Ordinary People Change the World kids book series. His newest thriller, The Escape Artist, debuted at #1 on the bestseller list. Brad is also responsible for helping find the missing 9/11 flag that the firefighters raised at Ground Zero, making national news on the 15th anniversary of 9/11. Former President George H.W. Bush also gave Brad, for the very first time, the secret letter he left for President Bill Clinton in the Oval Office desk. If you need a good cry, read this story about Brad reading to President Bush before he died. The Hollywood Reporter put him on their list of the 25 Most Powerful Authors, and he’s been asked to serve as a member of the America250 Council, to celebrate the upcoming 250th birthday of the country.

Notes:

• “Stories aren’t the beauty of what did happen. They’re the beauty of what could happen.”
• “For me, Superman's greatest contribution has never been the superhero part: it's the Clark Kent part - the idea that any of us, in all our ordinariness, can change the world.”
• The 3 things he tells his kids each night when he tucks them into bed:
  • Dream Big - Young people have the biggest and best dreams.
  • Work Hard - Your first book got 24 rejection letters. And in your TED Talk, you share the story of your Dad and how hard he worked (maybe open with this?). When you were writing your 9th book, your book of heroes for your soon. A story about The Wright Brothers… Every time The Wright Brothers would go out to fly their plane, they would bring enough extra materials for multiple crashes. Every time they went out, they knew they would fail. And they would crash and rebuild, and crash and rebuild. And that’s why they took off.
  • Stay Humble - Noone likes a jerk. When Thomas Jefferson wrote the Declaration of Independence, he never took credit for it. It was announced when he died and it was in his obituary.
• All history ever is, is a bunch of stories. How to change history, all you have to do is write your story. History is a selection process. It chooses every single one of us, every single day. You will change history.
• “Brad’s meticulous research and interviews with top-level government sources — including U.S. Presidents — fill each page with authenticity and make his characters come alive.”
• His belief is that ordinary people change the world. It is that core belief that runs through every one of his projects.
• How to respond from rejection? Brad’s first book was rejected 24 times… And then later that book went on to become a bestseller.
• As a culture, we're starving for heroes
• “We are all ordinary. We are all boring. We are all spectacular. We are all shy. We are all bold. We are all heroes. We are all helpless. It just depends on the day.”
• “There's nothing more intimate in life than simply being understood. And understanding someone else.”
• “In this world, there was nothing scarier than trusting someone. But there was also nothing more rewarding.”
• “No matter how far we come, our parents are always in us.”
• “The worst lies in life are the ones we tell ourselves.”
• From Brad's book to his daughter: “As your father, my instinct is to protect you ... Other people will want to protect you too. But remember that you are not a damsel in distress, waiting for some prince to rescue you. Forget the prince. With your brain and your resourcefulness, you can rescue yourself.”
• “You need to understand something... In this world, we're not humans having a divine experience. We're divine beings having a human experience.”

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Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12

Jane McGonigal, PhD is a world-renowned designer of alternate reality games — or, games that are designed to improve real lives and solve real problems. She believes game designers are on a humanitarian mission — and her #1 goal in life is to see a game developer win a Nobel Peace Prize. She is a two-time New York Times bestselling author: Reality is Broken: Why Games Make Us Better and How They Can Change the World and SuperBetter: The Power of Living Gamefully. Her TED talks on how games can make a better world and the game that can give you 10 extra years of life, are among the all-time most popular TED talks, and have more than 15 million views.

• Jane dedicates this book to her sister Kelly... "who lives six minutes in the future." They are twins.
  • "It's so helpful having her. If she can achieve something (TED Talks, Books), I could do it too."
• Being able to predict the future is not enough. You have to be bale to pre-feel it.
• Write down your long term plans. "Talk about a world you want to wake up in."
• "Any useful idea about the future should sound rediculous initially."
• "The best way to predict the future is to invent it."
• How to think like a futurist?
  • In the corporate world... Carve out a role for yourself to fight short-terminism. Fight short term thinking. Play the long game.
  • Create future planning habits in your organization.
• Dare to daydream.
• Take ownership - Create moments of joy... Be of service to others.
• A 30 second practical activity:
  • Imagine 10 years from now... Where are you? What woke you up? Who are you with?
• The 3 questions to give you a baseline sense of your “future mindset”
  • When you think about the next 10 years, do you think things will mostly stay the same and go on as normal? Or do you expect that most of us will dramatically rethink and reinvent how we do things?
  • When you think about how the world and your life will change over the next 10 years, are you mostly worried or mostly optimistic?
  • How much control or influence do you feel you personally have in determining how the world and your life change over the next 10 years?
• How to predict the future?
  • Unstick your mind
  • Think The Unthinkable
  • Imagine the Unimaginable
• Imaginable - How to see the future coming and feel ready for anything– even things that seem impossible today
• One of the issues that cause depression is it doesn’t allow you to imagine a future. For us as leaders, we need to be able to imagine a positive future for ourselves and our team.
• Be a spotlight for other people’s good ideas. Bring attention to it. Be known as someone who spreads positive gossip
• Living in the present. Giannis – "When you focus on the past, that's your ego... And when I focus on the future it's my pride... And I kind of like to focus in the moment, in the present. And that's humility. That's being humble."

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Josh Peck is an actor, comedian, author, entrepreneur, and YouTuber. He began his career as a child actor in the late 1990s and early 2000s and had an early role on The Amanda Show from 2000 to 2002. Josh rose to prominence for his role as Josh Nichols alongside Drake Bell's character in the Nickelodeon sitcom Drake & Josh. Josh Peck provided the voice of Eddie in the Ice Age franchise since Ice Age: The Meltdown and voiced Casey Jones in the Nickelodeon animated series Teenage Mutant Ninja Turtles. He also starred with John Stamos in the Fox comedy series Grandfathered. In 2017, Josh started a comedic lifestyle YouTube channel, Shua Vlogs, featuring his wife Paige O'Brien, David Dobrik, and many of the vlogsquad members. His new book is called Happy People Are Annoying.

Notes:

• "Do good things and don't get caught doing them."
  • Be of service to others. It seems when we focus on doing good things, good things seem to happen.
• When Josh was 8 years old, he felt powerless, insecure, and uncomfortable. He was having a family dinner during the holidays... He decided to commit fully to telling a joke. And he earned his first real laugh from his family. At that moment he said, "I decided what I wanted to do with my life." He became a stand-up comedian and eventually an actor.
• "Laughing is uncontrollable. It's so honest."
• How to add humor to your business meetings?
  • "The only thing more compelling than a joke is honest vulnerability. Being willing to call yourself. Be human."
    • That vulnerability will bring people closer to you.
• The power of listening:
  • It helps you constantly make adjustments. Be open, free in the moment.
• Humor, acting, or leadership... All of those are acquired skills. You have to have the willingness to be bad at it first to get good at it later.
• Using a chip on your shoulder as motivation?
  • It can work in the short term but doesn't typically work in the long term.
    • "It was the wrong fuel for my engine."
• "You gotta ask:" When he was 12 years old, he found himself on set telling jokes to an older man. He was cracking the guy up. He didn't realize that person was the President of Nickelodeon. Josh then asked him to be on one of the hit Nickelodeon shows. He eventually got a call that changed his life. After that call, Josh and his mom moved to Los Angeles where he's worked as an actor ever since.
  • You have to be willing to ask. You have to be willing to face rejection or embarrassment.
  • Aaron Sorkin said you can make the hall of fame in baseball striking out 2 out of 3 times. The same is true in life.
• One of the first people Josh called when he was launching his podcast was Bob Saget. Bob was one of the more famous people he knew. And he immediately responded and said he would record the following week. There are hundreds of stories like this about him. We all should be more like him.
• Ryan Holiday advice - Get really honest and tell your story. Your journey can help other people.
• As a dad, Josh wants to correct the trauma of the past... He never met his dad.
• "Do good things and don't get caught doing them." Be in service of others.

Read my new book: The Pursuit Of Excellence

https://bit.ly/excellencebulk

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Gary Burnison is the CEO of Korn Ferry. Under his leadership, Korn Ferry has been transformed into a global organizational consulting firm with nearly 9,000 colleagues. Burnison is the author of seven leadership and career development books, including a New York Times bestseller.

Notes:

• In his early days as a CEO, a member of Gary's board who was mentoring him, looked him in the eye and said, “I don’t just want you to be successful—I am going to ensure that you are successful.” Gary was moved by words. Looking back now, he sees that moment as a gift of grace.
• How he built a career from an entry-level worker to the CEO of a 9,000 person company:
  • Humility and hustle drive careers forward
  • To learn, you must be humble and self-aware.
• Hiring decisions:
  • "I higher for hunger over pedigree."
• The Five Graces of Leadership:
  • Gratitude―the attitude that elevates our spirits, boosts morale, and lifts our hearts
  • Resilience―the quality that allows us to achieve beyond our wildest dreams
  • Aspiration―the knowledge that we can make tomorrow better than today
  • Courage―the ability to understand and move beyond our fears
  • Empathy―the understanding needed to connect with others from their perspectives
• The most impactful leaders have four key skills:
  • Adaptability: Being comfortable with unanticipated changes and diverse situations; being able to adjust to constraints and rebound from adversity.
  • Curiosity: Approaching problems in novel ways; seeing patterns and understanding how to synthesize complex information; having the desire to achieve a deep understanding of things.
  • Detail-oriented: Having the ability to systematically carry out tasks as assigned, with an understanding of the procedures and the importance of exactitude.
  • Tolerance of ambiguity: Being comfortable with uncertainty and willing to make decisions and plans in the face of incomplete information
• “In today’s world, leadership is all about establishing community and connectivity so everyone can be part of something bigger than themselves.”
  • “To have the grace to create this kind of leadership, we need greater self-awareness and genuine connection to others – particularly in this hybrid work environment where connections are increasingly more challenging to come by.”
• The #1 predictor of a candidate being effective?
  • Learning agility
    • "Humility is key for lifelong learning."
• Gary wrote a book called, "Lose The Resume, Land The Job." - Target the opportunity you want. Work to earn a warm introduction.
• A day in the life as the CEO of Korn Ferry:
  • "You suddenly stop being a person and you start being a function."
  • "Leadership is about inspiring others to believe."
• How he earned the role of CEO:
  • Continuity helped (he was already working at the company)
  • Vision, purpose, "the why," and the 4 or 5 parts of the strategy laid out moving forward
• When you're going for a VP role:
  • Make sure it is a fit for you
  • You are interviewing them as much as they are interviewing you
  • Have purpose and passion for the role
• Why Gary writes so much:
  • "It's therapeutic for me."
  • He likes to write with others to learn from them and gain clarity. "I like to get their point of view and listen to them."
• How he's built confidence:
  • It comes from life experiences.
    • When Gary was 11 years old, he lived in the middle of Kansas. The moving vans showed up and took their furniture away. His family went bankrupt. In times of crisis, it's critical for the leader to step up.

Read my new book, The Pursuit Of Excellence

https://bit.ly/excellencehawk

Full show notes at www.LearningLeader.com

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Dr. Ken Blanchard is one of the most influential leadership experts in the world and is respected for his years of groundbreaking work in the fields of leadership and management. He's written 60+ published books... Most notably, The One Minute Manager has sold over 15 million copies. 

Notes:

T

• he One Minute Manager:
  • 1 Minute goals – All struggles go back to one simple thing: communication. Set 3 goals for each employee. Write each of them down in 350 words or less.
  • 1 Minute praisings (“catch people doing the right things”) – Do this immediately following good work. Don’t wait (you might forget). Be specific in your praise.
  • 1 Minute reprimands (later changed to 1 Minute re-directs) - Address this immediately after it happens. Be very specific.
• "Teach people the power of love instead of the love of power."
• "Life is what happens to you when you're planning on doing something else."
• What made The One Minute Manager catch on?
  • It was a parable. Those were rare at that time. It was a short book. A quick read.
• He started his company in 1979. Charles Schwab told him to name the company after himself... Thus, "The Ken Blanchard Companies" was started.
  • It helped that YPO adopted them quickly.
• "All good performance starts with clear goals."
• Create magical moments – For his wife, Margie’s 80th birthday party, They rented a big house in Hawaii for a week surrounded by the people they love. How can you create magical moments?
• Ken has written 65 books... Only 2 of them by himself. He likes to write with others.
• Profit is the applause you get for creating a great environment for your people.
• Expectations:
  • You get what you expect.
• Humility - Be there to serve others. Humility does not mean you think less of yourself. It means you think of yourself less.
• Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
• Leadership is not something you do to people. It's something you do with people.
• Vision is knowing who you are, where you're going, and what will guide your journey.
• "Many people measure their success by wealth, recognition, power, and status. There's nothing wrong with those, but if that's all you're focused on, you're missing the boat...if you focus on significance -using your time and talent to serve others -that's when truly meaningful success can come your way.:
• If becoming a high-performing organization is the destination, leadership is the engine.
• Sustained excellence:
  • They realize it's not all about them
  • They have a sense of humor
  • They listen more than they speak
• Feedback is the breakfast of champions
• Get to D4 -- The highest level of development: Competent and Committed.
• Life/Career Advice:
  • Be a lifetime learner
  • Look for good leaders... Ask them to lunch

Read my new book, The Pursuit of Excellence https://bit.ly/excellencehawk

Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12

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Daniel H. Pink is the author of seven books, including the forthcoming The Power of Regret: How Looking Backward Moves Us Forward (Riverhead, 2022).  His other books include the New York Times bestsellers When and A Whole New Mind — as well as the #1 New York Times bestsellers Drive and To Sell is Human. Dan’s books have won multiple awards, have been translated into 42 languages, and have sold millions of copies around the world.

Notes:

• The truth: We regret inactions much more than actions.The lesson: Be bold. Take that chance. In a world full of talkers, be a doer. Have a bias for action.
• The 3 keys to a productive achiever: empathy/compassion, curiosity, doggedness (consistency).
• We overvalue intensity and undervalue consistency and doggedness. Continue to show up and do the work.
• The four core regrets:
  • Foundation regrets - People want stability. (save money, plan for the future)
  • Boldness regrets - "If only I'd taken that chance." People regret not taking the chance.
  • Moral regrets
  • Connection regrets
• The truth: We deeply regret not asserting ourselves. The lesson: Speak up.
• Optimizing Regret: Our goal should not be to always minimize regret. Our goal should be to optimize it. By combining the science of anticipated regret with the new deep structure of regret, we can refine our mental model. 
• “Regret makes me human. Regret makes me better. Regret gives me hope.”
• This is a great exercise. Instead of a New Year's resolution, choose a single word to guide your 2022. After 2 years of upheaval, it can help you focus on the goals & changes most important to you. Dan's choice? Restore.
• The Dan Pink family acronym: HAHU - Hustle. Anticipate. Heads up.
• Big life decisions:
  • Maximizers and satisficers
    • Know when to maximize and when to satisfy. For low stakes decisions (the color of your car), you don't have to maximize
• Regret is part of the human condition. We all have regrets. Disclose it. Lift the burden.
  • Someone that says they have "No Regrets" is either lying or they are a sociopath.
• Disclose lessons from your regrets. Ask yourself, "What did I learn from it?"
• Does everything happen for a reason?
  • The lesson to be learned from it is understanding what we have control over and what we don't.
• Regret depends on storytelling. And that raises a question: In these stories, are we the creator or the character, the playwright or the performer? The answer is... YES. We are both.
  • We are both the authors and the actors. We can shape the plot but not fully. We can toss aside the script but not always. We live at the intersection of free will and circumstance.
• "Our everyday lives consist of hundreds of decisions—some of them crucial to our well-being, many of them inconsequential. Understanding the difference can make all the difference. If we know what we truly regret, we know what we truly value. Regret— that maddening, perplexing, and undeniably real emotion—points the way to a life well-lived."
• Career/Life advice:
  • Doggedness is important. Be a person of action. Be willing to try stuff. "We learn who we are in practice, not in theory." Doing something helps you figure it out.

Read my new book, The Pursuit Of Excellence https://bit.ly/excellencehawk

Text Hawk to 66866 for "Mindful Monday"

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Oliver Burkeman is the author of Four Thousand Weeks: Time Management For Mortals. It's a book that has become an international best-seller. 

• The final person Oliver thanked in his book? His grandmother: “My dear grandmother Erica Burkeman, whose childhood departure from Nazi Germany I describe in chapter 7, died in 2019 at the age of 96. I don’t know whether she would have read this book, but she would definitely have told everyone she met that I had written it.”
• The average human lifespan is absurdly, insultingly brief.
  • If you live to be 80, you’ll have had about 4,000 weeks. But that’s no reason for despair.
  • Confronting our radical finitude – and how little control we really have – is the key to a fulfilling and meaningfully productive life.
• When someone close to you dies, Oliver writes, “Such experiences, however wholly unwelcome, often appear to leave those who undergo them in a new and more honest relationship with time. The question is whether we might attain at least a little of that same outlook in the absence of the experience of the agonizing loss.”
• When stumped by a life choice, choose “enlargement” over happiness. Don’t ask: Will this make me happy?”, but “Will this choice enlarge me or diminish me?”
• The future will never provide the reassurance you seek from it. (This is why it’s wrong to say we live in especially uncertain times. The future is always uncertain; it’s just that we’re currently very aware of it.)
• Embrace radical incrementalism - People who work a little bit every day tend to cultivate the patience it takes to get good.
• Oliver tells the old parable about a vacationing New York businessman who meets a Mexican fisherman…
• The capacity to tolerate minor discomfort is a superpower.
• The solution to imposter syndrome is to see that you are one - Everyone is totally “winging it.” The lesson to be drawn isn’t that we’re doomed to chaos. It’s that you – unconfident, self-conscious, all-too-aware-of-your-flaws – potentially have as much to contribute to your field, or the world, as anyone else.
• The original Latin word for “decide” was decidere which means “to cut off” as in slicing away alternatives.
• The sooner you welcome uncertainty and not knowing as normal ways of being, the better off you’ll be.
• People who work a little bit every day tend to cultivate the patience it takes to get good. These people also quit their day’s work when it’s finished: they identify what their chunk of time or task is per day, they do that and only that, and save more for tomorrow.
• “More often than not, originality lies on the far side of unoriginality.”
  • To illustrate this point, Burkeman uses The Helsinki Bus Station Theory. As the photographer Arno Minkkinen explained, Helsinki bus lines start out traveling the same path but then diverge at different points in the route, spreading out to far and wide locales. When you find your work resembles someone else’s, or you’re on someone else’s bus, traveling someone else’s path, don’t try to go back to the bus station at the very beginning and completely reinvent yourself and start from scratch, keep working and “stay on the bus!” At a certain point, your path will split off into something new.
• The central challenge of time management isn’t becoming more efficient, but deciding what to neglect.
• In an accelerating world, patience – letting things take the time they take – is a superpower.
• In conditions of limitless choice, burning your bridges beats keeping your options open.
• The need to control events is unhelpful. There is too much uncertainty for that.
• Is "follow your passion" good advice?
  • Find something you're good at instead.
• Do things "daily-ish"
  • Harness the power of patience as a force for daily life. Relish the value of consistency.
• Goal setting: "We are incapable of living goalless lives."
  • With that said, "a plan is just a thought."
• Excellence:
  • A willingness to accept the truth of their present situation and not wear blinders. They are clear-eyed.
  • Generosity to other people. They have a basic assumption of a non-zero-sum world.
• Four Thousand Weeks is an entertaining and philosophical but ultimately deeply practical guide to the alternative path of embracing your limits: dropping back down into reality, defying cultural pressures to attempt the impossible, and getting started on what’s gloriously possible instead. It’s about actually getting meaningful things done, here and now, in our work and our lives together – in the clear-eyed understanding that there won’t be time for everything, and that we’ll never eliminate life’s uncertainties.

Read my new book, The Pursuit Of Excellence

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Full show notes at www.LearningLeader.com

Text Hawk to 66866 for "Mindful Monday"

Jim Levine has been a literary agent for more than 30 years. Some of his agency’s clients include Ray Dalio, Scott Galloway, Jay Shetty, Gillian Flynn (author of Gone Girl), Satya Nadella (CEO of Microsoft), Tom Brady, & Giselle Bundchen among others… He also is my book agent and he brokered the deals for my book deals for both Welcome To Management AND The Pursuit of Excellence with McGraw-Hill.

Notes:

• Early in my podcasting career, I asked all authors I recorded who the best book agent was... And many of them said, Jim Levine.
• "Being an agent is a continuing liberal arts education, it’s an opportunity to engage with experts and thought leaders in a wide variety of fields and help shape their work to reach the broadest possible audience.”
• Jim has written and published 7 books and over 100 articles for professional magazines… He's won awards for his work as a writer.
• He's the founding director of The Fatherhood Project – A 20-year long foundation-supported initiative to increase men’s involvement in childrearing in all segments of society.
• Jim takes us inside the process from book proposal, selling to a publisher, and ultimately getting the book published.
• "Being an agent is so much more than just selling the book. The relationship is so much more intimate. You have to care."
• Building a company and a culture of growth...
• The best book proposals he's read:
  • The Master Algorithm -- Pedro Domingos
  • Welcome To Management
  • Smartcuts by Shane Snow
• Jim has spent most of his career putting together ideas, people, and money; identifying, nurturing, and marketing talent; and creating projects that make a difference.
• Jim graduated Phi Beta Kappa, magna cum laude from Amherst College, winning Woodrow Wilson, Fulbright, and Ford Foundation Fellowships. He holds two advanced degrees in English Literature from UC Berkeley, where he specialized in Shakespeare and modern literary criticism, and a doctorate from the Harvard Graduate School of Education, where he specialized in child development and social policy.
• Advice:
  • Don’t think about a job, think about skills you have and challenges you could take on…
  • The WHO is really important - Who you work for...
  • Be a perpetual learner
  • Follow your curiosity
  • Have a wide range of interests
• What Jim looks for when hiring – Pat Lencioni’s humble, hungry, and smart – It’s about helping people solve problems.

Read my new book, The Pursuit Of Excellence

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Full show notes at www.LearningLeader.com

Text Hawk to 66866 for "Mindful Monday" This episode starts with a short review of 2021 and I share my goals for 2022.

Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Gary Chapman, PhD, is the author of the bestselling The 5 Love Languages® series, which has sold more than 20 million worldwide and has been translated into 50 languages. Dr. Chapman travels the world presenting seminars on marriage, family, and relationships, and his radio programs air on more than 400 stations. 

Notes:

• The Five Love Languages:
  • Words of Affirmation - Words of affirmation is about expressing affection through spoken words, praise, or appreciation. When this is someone's primary love language, they enjoy kind words and encouragement.\
  • Quality Time - For those who identify with quality time as their love language, love and affection are expressed through undivided attention. This means putting down the cell phone, turning off the tablet, making eye contact, and actively listening.
  • Physical Touch - A person with this love language feels loved through physical affection.
  • Acts of Service - For acts of service, a person feels loved and appreciated when someone does nice things for them, such as helping with the dishes, running errands, vacuuming, or putting gas in the car.
  • Receiving Gifts - Gift-giving is symbolic of love and affection for someone with this love language. They treasure not only the gift itself but also the time and effort the gift-giver put into it.
• My personal Love Language assessment results:
  • Quality Time: 37%
  • Words of Affirmation: 33%
  • Acts of Service: 20%
  • Physical Touch: 10%
  • Receiving Gifts: 0%
• We all express and receive love differently. Consequently, understanding those differences can make a serious impact on your relationship. According to Dr. Chapman, this exercise is one of the simplest ways to improve your relationships. Here are some ways that understanding love languages can improve your relationship:
  • Promotes selflessness - When you are committed to learning someone else's love language, you are focused on their needs rather than your own.
  • Creates empathy - As someone learns more about how their partner experiences love, they learn to empathize with them.
  • Maintains intimacy - If couples regularly talk about what keeps their love tanks full, this creates more understanding in their relationship.
  • Aids personal growth - When someone is focused on something or someone outside of themselves, it can lead to personal growth.
  • Shares love in meaningful ways - When couples start speaking one another's love language, the things they do for their partners not only become more intentional but also become more meaningful.
• It’s not a feeling. The “in love” feeling wears off after about 2 years. It’s an attitude to love someone. “I want to do anything I can to enrich your life.” There is a thought process and intention behind it.
• Keys to being a better listener:
  • Start with the intention to understand THEIR perspective
  • Do not interrupt the other person
  • Wait until they are completely done speaking
• How to earn back trust?
  • Forgiveness is not a feeling, it's a choice. You have to make the choice to forgive someone.
• Thank you to Verywellmind.com for help preparing for this conversation

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Debbie Millman has been named “one of the most creative people in business” by Fast Company, and “one of the most influential designers working today” by Graphic Design USA, Debbie Millman is also an author, educator, curator, and host of the podcast Design Matters.

Notes:

• Visual Storytelling is the art of using language and images to convey a narrative account of real or imagined events.
• How to make an effective presentation? You must know it thoroughly. Practice, rehearse. Get to the point where you can let it flow when you're in it.
  • Don't just read what's on the slide. Use at most one sentence. Use images to help reinforce your message
• "Life is so difficult when you don't know what you're talking about."
• Ideas are easy... Strategies are hard. You need to understand that a presentation is a performance.
• Teaching forces you to learn your topic. If you want to learn about something, sign up to teach others about it.
• “I once read that the definition of insanity is doing the same thing over and over and expecting different results. I fundamentally disagree with this idea. I think that doing the same thing over and over and expecting different results is the definition of hope.”
• “A brand is simply a set of beliefs. And if you don't create a set of beliefs around your products or services, well, you stand for nothing - you have no values and no vision.”
• “Actually - and ironically - people aren't really interested in a new brand form or flavor as much as they are interested in how a brand can change, impact, or improve their lives. They want brands around them that make them feel special and provide some social cache or confidence.”
• Interviewing is like a game of billiards. Each question should leave you in a position to hit the next shot/ask the next question. Be overprepared so that you can flow in the moment.
  • "You have to listen and really focus on the person."
  • Research everything
• Courage and confidence - The reps lead to confidence. Confidence leads to courage.
• Branding --“Branding is a deliberate differentiation.” Brands aspire for consistency.
• "You can't metabolize regret." -- Go for it.
• At age 50, Debbie came out... And felt so much freedom from it
• “Don’t edit your hopes and dreams before you can ever attempt them.”

Read my new book, The Pursuit Of Excellence: https://bit.ly/excellencehawk

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Rob Fitzpatrick is an entrepreneur of 14 years and has written three books about his learnings along the way, including the best-selling handbook for doing better Customer Development, The Mom Test: How to talk to customers and figure out if your business is a good idea when everyone is lying to you. In 2007, he dropped out of grad school to go through YCombinator with his first startup, and has been building products and businesses ever since. Beyond software, he has also kickstarted a physical card game, built an education agency, and more.

Notes:

• The 3 simple rules of the Mom Test:
  • Talk about their life instead of your idea
  • Ask about specifics in the past instead of generics or opinions about the future
  • Talk less and listen more
• How to run better meetings:
  • Focus on who will be in your meeting and how to maximize the value they receive while there
  • Think about learning outcomes - How will you (as the leader) help them be wiser by going to your meetings

Order my new book, The Pursuit Of Excellence https://bit.ly/thepursuitofexcellence

Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Stan Johnson was hired as Loyola Marymount University's men's basketball head coach on March 20, 2020. The 2020-21 season saw meteoric growths across the board for LMU men’s basketball. In his first season as head coach, Stan Johnson guided his team through the COVID-19 pandemic and posted a winning record in the WCC for the first time since 2011-12.

Notes:

• “I escaped a war at 10. I come from really the gutter in this business. I don’t come from a tree,” “I was at gunpoint at 10 years old with 15-year-olds holding M16s. We got evacuated on a war jet on a mining strip. We came to this country with three bags. That stuff, I think, has helped shape me for this task that I have.”
  • "That gives you empathy and understanding. It makes you relatable to all people."
• “Being lazy is disrespectful to the people that believe in you.” Focus on proving your supporters right. The people who love you and root for you. Prove them right...
• The purpose behind "Coffee With The Coach" during COVID... I wanted to "Win The Wait." Don't just wait it out... Win the wait.
• Culture is a set of behaviors... How do we want to behave? It's a life thing. It's not just a basketball thing.
• Stan has weekly "Culture Meetings." Their structure:
  • Academic highlights
  • Habit share
  • Success hotline -- a pre-recorded hotline with a quote/saying
  • Thought of the day
  • What's happening in the world?
  • Culture emphasis of the day
• Their core values:
  • Selfless - LM Over You. When you're truly selfless, you care about the greater good... It comes back to you
  • Connected - You need great relationships. Relationships over championships.
  • Relentless - Attack everything we do. It's not just basketball.
• What do you want to be remembered for? Do your daily behaviors align with what you want to be remembered for?
• Consistency is what transforms average people, companies, and teams into GREATNESS. Anyone can do it now and then. GREATNESS is found in your ability to bring your best every single day. Keep Going.
• Don’t mistake silence for weakness. Smart people don’t plan big moves out loud.
• Holding people accountable - Truth helps. It doesn't hurt.
  • The greatest form of love is discipline.
• Stan is known as one of the best recruiters in the country... What does he focus on?
  • Relatability - "I can relate to people from all different backgrounds."
  • Sincere - "I say how I feel."
  • Relationships with family - Stan recruits all the members of the family.
• The must-have qualities to be a coach on his staff:
  • Must be really good people (most important)
  • "They gotta be smarter than me. I want them to stretch me, and hold me accountable. They must be smart."
  • Passionate - They need to love it.
• Questions he asks when interviewing someone to be on his staff:
  • What do you want to be remembered for?
  • What are your expectations? (Mine are high")
  • How do you evaluate yourself?
  • What are your relationships like with people you've worked at before? Do you become friends with them?
• How he develops his assistant coaches:
  • Give them big tasks to be responsible for...
• Their mission: "Take people to places they can't take themselves."
• Your competition isn’t other people. Your competition is your procrastination. Your attitude.Your ego. Your blaming. Your complaining. Your ability to stay in the past. Your bad habits. Your jealousy. Your comparison mindset. Your inability to dream bigger. Compete against that.
• “Anytime your gonna grow, you’re gonna lose something. You’re losing what you’re hanging onto to keep safe. You’re losing habits that you’re comfortable with, you’re losing familiarity.” Keep Going.
• You attract what you are, not what you want. If you want great things to happen, then be great with your habits and your daily process of becoming. Keep Going.
• Rejected to Redirected… Keep putting your butt on the line. Don’t get boxed in. Who knows what you could be? Put yourself out there…

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

John Amaechi is an organizational psychologist, best-selling author, and CEO of APS Intelligence Ltd. In 2019, John was recognized as one of HR’s most influential thinkers by HR Magazine. John is the first Briton to have a career in the NBA. John is a Chartered Scientist, a Chartered Fellow of the CIPD and a Fellow of the Royal Society for Public Health. He is a Research Fellow at the University of East London and his research interests are effective, inclusive leadership, building high-performing teams and organisational design that maximises productivity and human thriving in readiness for the future world of work.

Notes:

• “Excellence is in the mundane.” The hours and hours of work when no one is watching.
• Effective feedback - If it’s not developing them, it’s not feedback. And feedback is never cruel. Ask, what can we learn from this?
• The evidence-based traits he shared about effective leadership
• “Promises have an enormous impact when kept by giants. And a devastating impact when broken. To keep these promises, unconditionally and persistently, is the duty and honor of being a giant.”
• "You can't be a part-time man of principle."
• There is a difference between elite teams and a group of elite individuals. We want to build elite teams.
  • Look at how you reward people -- What gets measured, gets managed. Reward people for being great teammates.
  • People must earn and maintain their job titles.
• Coaching leaders:
  • Start at the end - What does great look like?
  • Introspection - How well do you know yourself?
  • Pragmatic - Measure real progress
• Introspective work - view yourself critically, but not cruelly
  • "You need people around you to be truly candid and caring."
• John and his team take an analytical approach - "I have a geek squad and we analyze data."
  • They use expertise to provide commentary on the data
• Feedback - It must be timely and effective. Do regular micro-appraisals. What made you think of that? What can we learn from this?
  • If it's not developing them, it's not feedback
  • Feedback is never cruel
• Mantra: "I promise to reject excuses and embrace discomfort."
  • You can't skip to comfort...
• The Promises of Giants is the product of a lifetime spent observing and studying effective leadership - from accompanying his mother's visits to her dying patients to competing at the highest levels of professional sport, through two decades of management consulting with multinational corporations. These experiences have shown that everyone has the ability to act decisively to influence the world in a positive way.
  • Everyone is a giant to someone...
•  

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Benjamin Hardy is an organizational psychologist and the author of Willpower Doesn’t Work and Personality Isn’t Permanent. He also co-authored Who Not How with Dan Sullivan, which sold over 120,000 copies in the first 4 months of publication. Their most recent book is called, The Gap and The Gain. His blogs have been read by over 100 million people and are featured on Harvard Business Review, the New York Times, Forbes, Fortune, CNBC, and many others. For several years, he was the #1 most-read writer on Medium.com.

Notes:

• The broaden and build theory — Dr. Barbara Fredeickson — shows that positive emotions are the starting point of learning, growth, and high performance
• “Competing against someone else puts you in the gap. Your happiness as a person is dependent on what you measure yourself against.” More specifically you measure your own gains, rather than worrying about other people.
  • When we measure ourselves against that ideal, we're in "the GAP." However, when we measure ourselves against our previous selves, we're in "the GAIN."
• "This one simple concept is a masterclass on positive psychology, healthy relationships, mental well-being, and high-performance. Everything that psychologists know about how to create a high-functioning and successful person can be achieved using The GAP and the GAIN."
• Who Not How -- Life is about surrounding yourself with the right WHO’s. Who are the WHO’s in your life to help you achieve what you want?
  • “Surround yourself with people who remind you more of your future than your past. —Dan Sullivan”
• Commitment creates freedom -- Once the decision is made, then you can focus on the work. I like thinking of it that way and in a way it frees your mind when the decision, the commitment has been made.
• “Your behavior doesn’t come from your personality. Rather, your personality is shaped by your behavior. When you act a certain way, you then judge yourself based on your actions. Hence, you can quickly alter your identity simply by altering your behavior.”
• “The belief that you cannot change leads to a victim mentality. If you are determined by nature to be what you are, then there is nothing you can do about your lot in life. Conversely, the belief that you can change leads you to take responsibility for your life. You may have been born with certain constraints, but you can change those constraints, allowing yourself to improve and grow.”
• “Don’t join an easy crowd; you won’t grow. Go where the expectations and the demands to perform are high. —Jim Rohn”
• “You are never pre-qualified to live your dreams. You qualify yourself by doing the work. By committing—even overcommitting—to what you believe you should do.”
• “You shape the garden of your mind by planting specific things from your environment, such as the books you read, experiences you have, and people you surround yourself with.”
• “True learning is a permanent change in cognition and/or behavior. In other words, learning involves a permanent change in how you see and act in the world. The accumulation of information isn’t learning. Lots of people have heads full of information they don’t know what to do with. If you want to learn something quickly, you need to immerse yourself in that thing and immediately implement what you’re learning.”
• “You need to deepen the quality and intimacy of your relationships with other people. Our culture is being shaped to isolate us more and more from each other. Addiction is becoming an epidemic. When you have deep and meaningful relationships, your chances of unhealthy addiction are far less. The following are four principles for overcoming harmful defaults in your environment.”

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

John McWhorter teaches linguistics, philosophy, and music history at Columbia University, and writes for various publications on language issues and race issues such as Time, the Wall Street Journal, the Daily Beast, CNN, and the Atlantic. He’s also the author of many books including his most recent New York Times bestseller, Woke Racism - How A New Religion Has Betrayed Black America.

Notes:

• How to change someone's mind?
  • "I try to understand where other people are coming from. I am not surprised by anyone. I think you need to listen to it from their point of view and not assume that anyone is crazy or evil."
• John recommends pragmatic action against racism involving only three programs: an end to the war on drugs, teaching reading by phonics to children lacking literate households and, promoting the idea that not everyone needs a college education to succeed.
• “I don’t think of myself as brave. What I really am is a failed lawyer. My issue is if things don’t make sense to me, I just want to try to make sense of it and I want people to understand what I mean.”
• John believes that affirmative action should be based on class, not on race.
• What to do if your leadership team is not well represented by people of another race?
  • From John: "Don't hire a token black person. Don't hire someone just because they are black. They need to be qualified for the role."
• Expansion from Dr. King's statement about judging someone for the content of their character rather than the color of their skin... "I agree with that, but I think you also have to look at class, and if they come from a poor upbringing."
• John criticized the 2018 book White Fragility following its resurgence in sales during the George Floyd protests beginning in May 2020, arguing that it "openly infantilized Black people" and "simply dehumanized us," and "does not see fit to address why all of this agonizing soul-searching (for residual racism by white people) is necessary to forging change in society." He said, "it's a true horror of a book. The worst book I've read since I was 16."
• Qualities John looks for in a friend:
  • A wry sense of humor
    • You have to "see beyond level 1" and be smart to have this
    • "They don't have to have the MSNBC take on race"
    • "I want coherence."
• From Woke Racism:
  • "The people wielding this ideology and watching its influence spread ever more are under the genuine impression that they are forging progress, that reason and morality are in flower. However, society is changing not because of a burgeoning degree of consensus in moral sophistication. What is happening is much cruder. Society is changing not out of consensus, but out of fear."
• Life advice:
  • Don't get a degree in law unless you want to practice law
  • To the extent you can, follow your passion
  • "Follow your own gut. Go with your own mind. You'll have a much richer adulthood doing this."
• Linguistics: the scientific study of language and its structure, including the study of morphology, syntax, phonetics, and semantics.

Text LEARNERS to 44222 to read my new book, The Pursuit of Excellence, early.

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red Reichheld is the creator of the Net Promoter Score system of management. Also known as “NPS.” NPS is used in two-thirds of Fortune 500 companies. Fred has worked at Bain and Company since 1977. He is also the best-selling author of five books, including his most recent, “Winning On Purpose.” Fred graduated with Honors both from Harvard College (B.A., 1974) and Harvard Business School (M.B.A., 1978).

Notes:

• The ultimate question: “How likely are you to recommend this brand to a friend or colleague?”
• Fred views "Net Promoter Score" as "Net Lives Enriched."
• “At Bain, we came to realize through our own experience that the frontline team leader sets the tone, models the values, sets the priorities, and balances individual needs with team needs. Given this critical importance, we select leaders with great care and invest heavily in their training and coaching.”
• The difference between good profits and bad profits. Play the long game. It’s not helpful to earn a profit from someone who had a bad experience.
• Negotiation - Try to give the other person as much as possible. The story of the Costco CEO sharing the extra profits with others... Think about how you can do this in your negotiations with family, friends, and work colleagues.
  • The Costco leaders always think of how they can put they can love on their customers
• How can you turn someone from a detractor to a promoter?
  • Pleasantly surprise your customer
    • The Certa Pro Painters example - They train their teams to seek out opportunities for acts of kindness. For example, when they are on a ladder up high painting a wall and notice a light bulb is out, they will put in a new light bulb (for free). They go out of their way to surprise and delight their customers.
• Richard is a big believer in the golden rule: Treat others as a loved one should be treated. When customers feel loved, they come back, and they tell all of their friends.
  • "You want a workforce that is inspired to treat others as loved ones."
  • "The leader's job is to love their team."
• Front line leaders -- Make sure you're constantly getting feedback.
• Dr. Martin Luther King Jr. - "Everyone can be great because everyone can serve."
• Earned growth rate - Warby Parker - 90% of their business through referrals
• Joe Girard - The top-selling car sales professional of all time - "I hope you get a lemon." "What! Why would you want me to get a bad car?" "Because then I get a chance to show off. I will give you the best customer service experience of your life. And after I do that, you'll buy cars from me for the rest of your life. And you'll tell all of your friends and family to do the same."
• Good profits - Earn from promoters
• Bad profits - Profits from detractors
  • "You don't deserve profits unless the customer is happy."
• “Where there is individual accountability, things get done. Measure is another magic word: what gets measured creates accountability. With no standard, reliable metric for customer relationships, employees can’t be held accountable for them and so overlook their importance.”
• “These companies manage to balance the need for profits with the overarching vision of providing great results for customers and an inspiring mission for employees.”
• How to sustain excellence?
  • Think of NPS as your moral compass
  • Great leaders create a community by living the golden rule
  • Enrich the lives you're responsible for
• Life advice:
  • Your WHO - The people you spend your life with are everything
  • Only invest in places where you can bring something of value

Text LEARNERS to 44222 for more...

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Gino Wickman is the author of the award-winning, best-selling book Traction: Get a Grip on Your Business, which has sold over 1 million copies, as well as five other books in the Traction Library that have sold almost 2 million copies.

Notes:

• Keys To Sustaining Excellence:
  • Fanatical about excellence
  • Stamina
  • Endurance to stay with something
  • Drive - a desire to succeed, to win
• Gino believes that entrepreneurship is nature, not nurture (you are born with it)
• What's usually missing in someone who thinks they're an entrepreneur, but they're not? The ability to take a big risk.
• Gino's dad was an entrepreneur. His two brothers are not.
  • Gino set a goal to be a millionaire by the time he was 30. 
    • He achieved that goal... And then went broke two years later.
• It took more than five years to create Traction. He worked with more than 50 companies testing the ideas. He eventually found patterns and trends.
• Delegation -- Gino obsesses over delegating at least one task for the last 30 years. This has helped him scale his business.
• The difference between a visionary and an integrator:
  • Visionary - Wild and crazy entrepreneur
  • Integrator - Run the day-to-day operations. Sometimes called the Chief Operating Officer.
• How to run better meetings? Use the Gino Wickman Level 10 Meeting format:
  • Segue – Spend 5 minutes sharing one personal best and one professional best from the previous week. No discussion; just an announcement. This helps move your team from working “in the business” to working “on the business”.
  • Review your company scorecard. This is a 5-minute high-level review to make sure your most important five to 15 numbers are on track. The person responsible for the number says whether it is “on track” or “off-track”. If the number is “off”, move that measurement to the Issues List portion of the agenda.
  • Rock review. Take 5 minutes to review your company and individual Rocks to determine if they are “on track” or “off track.” Again, if the rock is “off”, move it to the Issues List portion of the agenda.
  • Customer/Employee headlines. This is a 5-minute opportunity to announce any news, positive or negative, about a customer or employee. If the announcement is an issue, add it to the Issues List portion of the agenda.
  • To-Do List. Review the seven-day action items from the previous meeting, and report whether each task is “done” or “not done.” This should take no more than 5 minutes
  • Issues List. Your leadership team now has 60 minutes to identify, discuss and solve your company’s biggest issues in order of priority. Solving an issue usually requires someone to take action, which becomes a task for the to-do list for review at your next meeting.
  • Conclude. Use your final 5 minutes to bring the meeting to a close, recap the to-do list, and discuss any messages that need to be communicated to the rest of the organization. And rate the meeting on a scale of 1 – 10; this helps your team self-correct. Establish the practice that anyone who rates the meeting below an “8” must explain why, and “because I never give high marks” is not an acceptable reason.
• Leadership teams should get together in person every 90 days
• What is EOS? EOS™ is a holistic management system with simple tools that help you do three things we call vision, traction, healthy. Vision from the standpoint of first getting your leaders 100% on the same page with where your organization is going. Traction from the standpoint of helping your leaders to become more disciplined and accountable, executing really well to achieve every part of your vision. Healthy meaning helping your leaders to become a healthy, functional, cohesive leadership team.
• The six key components to your business that Gino's work helps you improve:
  • Vision. Build your V/TO™ within Traction Tools and keep it easily accessible to everyone in your company. V/TO content is integrated throughout the software so that you always have the right information at the right time.
  • People. Our People Tools™ add-on (currently in Beta) bundles everything you need to manage the key People component of your business—including the Accountability Chart, People Analyzer™, LMA™, and Quarterly Conversation™ tools
  • Data. The Traction Tools Scorecard makes it easy to record and measure your company, departmental and employee numbers. Everything is located in one place, and many metrics can be automatically updated. Personalize the Scorecard according to your viewing preferences.
  • Issues. Manage and IDS™ all of your company and departmental issues in the Issues List. Flexible features make it easy to add and solve your Issues or move them to other meetings.
  • Process. It’s quick and easy to attach your company’s core processes to notes within Issues, To-Dos, or Level 10 Agendas
  • Traction®. With Traction Tools Rocks, you’ll take your company’s vision to street level, and make it real. The Level 10 Meeting™ Agenda will help you keep your Meeting Pulse™ EOS-pure.
• Life/Career advice:
  • "Let your freak flag fly." -- Be yourself. "It took me until I was 45 years old to learn this. Do it now."
    • "Know thyself. Be thyself."
    • Spend time understanding your strengths and weaknesses.

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Kirk Herbstreit played quarterback at Centerville High School. He was a PARADE All-American and the Ohio Player-of-the-Year as a senior (1986) … threw for 1,298 yards and 10 TDs as a senior … also rushed for 576 yards and 16 TDs his final year … career totals of 55 TDs and 4,258 yards in total offense in two years as a starter … led Centerville to a 10-0 record as a junior … all-league in baseball. Currently, Kirk is the lead analyst for ESPN's College GameDay, a TV program covering college football and he is the #1 color analyst on college football games on ESPN and ABC. For his TV work, Kirk has won five Sports Emmy Awards. He is known as one of the best sports broadcasters of all time.

Notes:

• “Coach Gregg was a legend on the field but so much more. He was TOUGH-DEMANDING-at times intimidating. But he taught us about TEAM-HARD WORK-PERSEVERANCE & SACRIFICE. Blessed to have him in my life."
• "Part of what makes football great is what you learn playing it. Being selfless, learning how to go through adversity as a group, learning about perseverance."
• When first meeting Coach Gregg, "I was like half scared and half man I  want to play for this guy."
• The Centerville Elks were about execution, work ethic, pride, and excellence.
  • "I thought... Mannnn, how lucky am I to be part of this program."
• The summer workouts:
  • "The Monday's and Friday's were bad... The Wednesday with the circuits were DREADFUL. I was scared to death."
• Coach Gregg had established the "decade of dominance" before Kirk was there. "You had an appreciation and you were in awe of him and the program."
  • "We thought, 'Am I going to be good enough to be part of this program?'"
• "Those workouts broke me down... And then they built us back up."
  • "As a group, we went through torture, but we did it together. It created this unbelievable bond."
• "Bob Gregg taught me so much about humility, sacrifice, hard work, team team team... The team is so much more important than you. All the fundamental principles that you use in life are what you learned from him."
  • "The person you are today is because of that."
• "What I learned from him... We beat teams with superior talent with execution and preparation and our work ethic collectively. And our team. It was from all that work we put in June and July."
• "You can get a leg up on your competition in anything you do in life by just outworking them."
  • "When you feel like you don't matter, the best thing you can you, how you create confidence, is by outworking everyone in the room. Do little things. Do more. Do more."
• "I thought work ethic was HERE, before I met Bob Gregg, and then they taught me the hard way, that I was capable of working a lot harder."
• "Coach Gregg reminds me a lot of Nick Saban."
  • They have incredibly high standards and keep their players humble.
  • "You and I are grinders. All of us that played for him are wired the same way. I don't think that's a coincidence. It's because of Coach Gregg."
• "His personality... I wish more people got to know him. He had a personality that to outsiders seemed gruff. Some thought he was a tyrant. But if you really got to know him, he was not that way. He had a soft heart."
• "I think we need more than ever, right now, MORE people like Bob Gregg."
  • "He's going to ruffle some feathers, but he's going to do it the right way."

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In 2005, Rebecca Minkoff designed her first handbag, which she dubbed the “Morning After Bag. This iconic bag ignited Rebecca’s career as a handbag designer and inspired the brands’ expansion into a lifestyle brand in the years to come. Actress Jenna Elfman wore her "I Heart New York" shirt on The Tonight Show with Jay Leno. Today, Rebecca Minkoff is a global brand with a wide range of apparel, handbags, footwear, jewelry, timepieces, eyewear, and fragrance.

• When Rebecca was 8 years old, she wanted her mom to buy her a dress. Her mom said, "no, but I'll teach you to sew." From that point, Rebecca was fascinated with the idea of buying things for herself.
• Rebecca doesn't love the word "mentor." She was forced to learn by doing.
• She moved at age 18. Became an intern and then a designer. Eventually, she started her own business.
• When Jenna Elfman wore her I heart NYC shirt on Jay Leno's show, it got her foot in the door.
• "When Jenna asked if I could make her a handbag, I lied and said I could do it."
• "I think everyone should get cozy with failure."
• Self Care: “Work can be self-care, too." She’s particularly resistant to the notion that self-care can solve burnout — the feeling of acute exhaustion that has gained more attention recently. “There is no scented candle in the world that will make that feeling go away.” Self-reflection cures burnout, she argues, not self-care.
• "You don't need to ask for permission. Don't seek permission. Just go for it."
• Rebecca learned from her mom to be genuinely herself. "I learned to be tough, resilient, and fight back from my mom."
• "Don't get scared to lead with strength."
  • "Trying hard is not good enough. You must get results."
• Advice for future generations? "There are no shortcuts."
• "Failure is like a muscle. Sometimes you win, sometimes you learn."
• "Success is the ability to keep going."
• "The definition of happiness is overcoming barriers towards your goal."

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Dr. Randall Stutman is a leadership scientist dedicated to exploring the behaviors and routines of extraordinary leaders. Labeled by Goldman Sachs as the most experienced advisor and executive coach on Wall Street, he has served as a Principal Advisor to more than 2,000 Senior Executives, including 400 CEOs. His work as an advisor and speaker has taken him to the White House, West Point, the Olympics, and the Harvard Business School. Randall is the founder and co-head of the Leadership Practice at CRA. and the Admired Leadership Institute.

Notes:

• The three types of leaders:
  • Result Leaders: People who achieve the company’s goals
  • Followers Leaders: People who are loved by their subordinates
  • Admired Leaders: People who both achieve results and are loved by subordinates
• Admired leaders aren’t just admired in the workplace, they’re admired by friends, family, neighbors, and basically everyone they interact with...
• “It applies to everything. Leadership is leadership and it applies to every aspect of your life.”
• A great way to spread positively is through third-party praise. Say something nice about someone to another person and eventually, the positive comment will make its way to the individual mentioned.
• Excellence:
  • Optimistic
  • Persistent
  • Focused
  • Sound judgment
  • Objective
  • Learning machines
• Best coaching relationships: Created peer-like quality... You learn from each other
• The best leaders? It's not about them. It's others focused
  • Leaders put other people up front. They lead from the back.
• Leadership is making people and solutions better. Anyone can lead anytime they choose.
• How does a 1:1 Leadership Coaching call go?
  • Catch up personally and professionally
  • Discuss critical episodes in the business
  • Walkthrough situations
  • Set agenda
  • Register - Keep notes, send follow-ups
• Frequency of conversations with clients:
  • Every three weeks
  • Must be:
    • A sounding board
    • A deep listener
    • Offer feedback
    • Highly prescriptive - Need to make you better
• Admired leaders are:
  • Someone that produces extraordinary results over time.
  • Followership: People feel differently when engaged with them. They will do anything for them. Admired leaders are rare...
• Excellence in leadership:
  • Show up in a crisis
  • Admit mistakes
  • Walk the talk
• Who coaches Randall?
  • Feedback from clients
  • Coaching clinics -- Gets together with other coaches
• 3rd party praise:
  • Don't be "praise stingy"
  • When you see excellence, tell a third party
    • "There's no 'but' in it."
• What's something Randall has changed his mind about over time?
  • "I initially thought leaders should be objective and fair. Then I studied Admired Leaders. They play favorites based on performance. They reward high performers.:
• Life/Career advice:
  • Control what you can control
  • Work hard at getting better
  • "The best people bring passion to what they do."

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Liz Wiseman is the New York Times bestseller author of Multipliers, Rookie Smarts, and most recently Impact Players. She is the CEO of the Wiseman Group, a leadership research and development firm. Some of her recent clients include Apple, Disney, Facebook, Google, Microsoft, Nike, Tesla, and Twitter. Liz has been listed on the Thinkers50 ranking and named one of the top 10 leadership thinkers in the world.

Notes:

• Habits of high impact players:
  • Learn the game
  • Play where they are needed
  • Play with passion
• Impact players have a good internal locus of control. They believe they have agency in their life. They believe they are in charge of their life. Liz said, “You have a lot more power than you might think you have.”
• Neil deGrasse Tyson said, “what you know is not as important as what you think.” If you aspire to have greater influence, start thinking like an impact player…don’t just use the playbook. Adopt the impact player mentality as your ethos.
• Many leaders commented how much they learned thru the process of answering questions. Teaching others can be one of the greatest tools for learning in the world...
• Seeking feedback and guidance versus seeking validation. Impact players don’t need validation. They crave feedback and guidance so they can continually improve.
• Say less: Play your chips wisely - Before an important meeting, give yourself a budget of poker chips where each chip represents a comment or contribution to the meeting.
  • Be relevant, be evidence-based, be unique and additive, be succinct.
• Building credibility with leaders and stakeholders:
  • Some credibility killers? Waiting for managers to tell you what to do, ignoring the bigger picture, tell your manager it’s not your job.
  • Some credibility builders? Doing things without being asked, anticipating problems, and having a plan.
• Instead of following your passion… Be useful. Make a name for yourself by running towards the problems and solving them. Make your boss's life easier. Be useful. Work on what’s important for the people you work for…
• “The Diminisher is a Micromanager who jumps in and out. The Multiplier is an Investor who gives others ownership and full accountability.”
• “Multipliers invoke each person’s unique intelligence and create an atmosphere of genius—innovation, productive effort, and collective intelligence.”
• “It isn’t how much you know that matters. What matters is how much access you have to what other people know. It isn’t just how intelligent your team members are; it is how much of that intelligence you can draw out and put to use.”
• “Multipliers aren’t “feel-good” managers. They look into people and find capability, and they want to access all of it. They utilize people to their fullest. They see a lot, so they expect a lot.”
• “The highest quality of thinking cannot emerge without learning. Learning can’t happen without mistakes.”
• What do Impact Players do?
  • While others do their job, Impact Players figure out the real job to be done.
  • While others wait for direction, Impact Players step up and lead.
  • While others escalate problems, Impact Players move things across the finish line.
  • While others attempt to minimize change, Impact Players are learning and adapting to change.
  • While others add to the load, the Impact Players make heavy demands feel lighter.
• Some think you become great on the big stage under the bright lights. But the light only reveals the work you did in the dark. —Jeff Bajenaru
• An overarching idea: I can be of service and solve problems. The slogan from Kaiser Sand & Gravel; “Find a need and fill it.”

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Robert Greene has written 7 international best-selling books focused on strategy, power, and seduction, including The 48 Laws of Power, Mastery, The Laws of Human Nature, and most recently, The Daily Laws.

Notes:

• What matters is not education or money, but your persistence and the intensity of your desire to learn; that failures, mistakes, and conflicts are often the best education of all; and how true creativity and mastery emerge from all this.
• Adapt your inclinations. Avoid having rigid goals and dreams. Change is the law.
• Find inspiration from your heroes. Are there people whose work affects you in a powerful way? Analyze this and use them as models.
• Trust the process. Time is the essential ingredient of mastery. Use it to your advantage.
• What The mentor needs - Find a master to apprentice under, but instead of thinking about how much they can give you, think about how you can help them with their work.
• Learn by Doing -- The brain is designed to learn through constant repetition and active, hands-on involvement. Through such practice and persistence, any skill can be mastered.
• Master your emotional responses - displaying anger and emotion are signs of weakness; you cannot control yourself, so how can you control anything?
• Always Say Less Than Necessary. When you are trying to impress people with words, the more you say, the more common you appear, and the less in control.
• Avoid the false alliance -- Cultivate real allies. No one can get far in life without allies. The trick is to recognize the difference between false allies and real ones. A false alliance is created out of an immediate emotional need. A real alliance is formed out of mutual self-interest, each side supplying what the other cannot get alone.
• Despise the Free lunch - Learn to pay and to pay well. -- I find that the best clients don’t haggle on price, they pay immediately and they are easy to work with. The clients who want to fight about every last dollar always end up being the most difficult to work with. “There is no cutting corners with excellence. It is often wise to pay full price.”
• Judge people on their behavior, not on their words - What you want is a picture of a person’s character over time. Restrain from the natural tendency to judge right away, and let the passage of time reveal more about who people are.
• Don’t mistake extra conviction for truth - When people try to explain their ideas with so much exaggerated energy, or defend themselves with an intent level of denial, that is precisely when you should raise your antennae.
• Determine the strength of people’s character - In gauging strength or weakness, look at how people handle stressful moments and responsibility. Look at their patterns: what have they actually completed or accomplished?
• Be a source of pleasure - No one wants to hear about your problems and troubles. An energetic presence is more charming than lethargy. Being lighthearted and fun is always more charming than being serious and critical.
• Leave people with a feeling - Keep your eyes on the aftermath of any encounter. Think more of the feeling you leave people with -- a feeling that might translate into a desire to see more of you.
• Transform yourself into a deep listener - It will provide you the most invaluable lessons about human psychology. The secret to this: finding other people endlessly fascinating.
• Do Not let success intoxicate you - after any kind of success, analyze the components. See the element of luck that is inevitably there, as well as the role that other people, including mentors, played in your good fortune.
• Increase your reaction time - the longer you can resist reacting, the more mental space you have for actual reflection, and the stronger your mind will become.
• Alive time or dead time - Never waste a minute. Make today your own -- whether you’re stuck in traffic, sick in bed, or working long hours. You are renting just about everything in your life. The only thing you own is your time. Make the most of it.

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General Stanley McChrystal retired in July 2010 as a four-star general in the U.S. Army. His last assignment was as the commander of the International Security Assistance Force and as the commander of the U.S. forces in Afghanistan. He had previously served as the director of the Joint Staff and as the commander of the Joint Special Operations Command. The author of My Share of the Task, Team of Teams, and Leaders, he is currently a senior fellow at Yale University's Jackson Institute for Global Affairs and the co-founder of the McChrystal Group, a leadership consulting firm.

Notes:

• Stan's mentor for his military career and still to this day: an Army officer with a thick southern accent, Major John Vines. His advice: “If there are 3 people responsible for feeding the dog, the dog is going to starve.”
• Stan graduated from West Point 31 years after his father did. Major General George Smith Patton (General George Patton’s son) handed him his diploma. Stan wondered at that moment, what kind of leader you wanted to be. And he came up with, “a good one.” Now the more fundamental question is “What do good leaders do?” Instead of just being a good leader, Stan desires to be an effective leader.
• Effective leaders:
  • Tactically competent
  • Are morally good
  • Respected
  • They create an environment where others want to follow
  • They shape how people think and behave
  • People that others want to follow
  • Have high standards
• Risk: in reality, risk is neither mathematical nor finite. Its impact depends to a great extent on how we perceive, process, and respond.
• A healthy risk immune system successfully executes 4 imperatives: Detect, Assess, Respond, and Learn
• "Risk comes at you from out of the blue, from every angle, when least convenient. There is a cost in becoming overly focused on risk and another at ignoring them. And the sweet spot between the two extremes moves with the circumstances around you.”
• “I chose a soldier’s life for many reasons, one of which was the desire to perceive myself as a courageous risk taker. I liked the idea of taking risks that others would not.”
• Threat x Vulnerability = Risk
• Risk is an eternal challenge. But trying to anticipate or predict every possible risk is a fool’s errand. The key is to understand how we need to think about risk, and to then respond appropriately. Rather than living in dread of things we often can’t anticipate, duck, or dodge – we must remember these five key insights.
  • Look Inward: The greatest risk to us is us.
  • It's Up to Us: We have a risk immune system
  • Be holistic: It's the system. Make it work
  • Balance: The muscles you exercise will be strong: those you ignore will be vulnerabilities
  • Risk is always with us, and it's our responsibility to make our teams ready for it
• When taking command of the 2nd Ranger Battalion, Stan, along with the leaders of the unit, established The foundational skills - They called them the big 4:
  • Physical conditioning
  • Marksmanship
  • Medical Skills
  • Small Unit Drills
• But even before mastering basic skills, grounding both individuals and organizations with answers to the most basic questions that relate to the narrative is essential:
  • What are our values?
  • What exactly do we do? And why do we do it?
  • What is expected of each of us?
• What went wrong with our response to COVID-19?
  • 50 states operated separately instead of a united response
    • "We weren't unified"
  • "Our leaders did not communicate effectively."
  • "You have to act before the population sees the requirement for it."
• Have a front-line obsession - Stan was known for going on the front lines with his soldiers. As leaders, we should do the same with our teams. Be on the front lines to:
  • See how it's done with your own eyes, not just reports
  • They need to see you go. They'll appreciate it
  • It helps create your self-identity
• The new hybrid model of in-office and at-home working...
  • Be intentional
  • Use technology
  • Understand what you're not doing
  • Don't get lazy
• How to deal with imposter syndrome?
  • Ask, "What do I know?" "What's my responsibility?" "You have to fight that crisis of confidence."
• Excellence =
  • Be less flexible on your basic values
  • Be flexible with how a problem gets solved

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Jay Williams is known as one of the greatest college basketball players of all time. At Duke, Jay won the Naismith College Player of the Year award, won the 2001 National Championship, and had his #22 retired. He was the second overall pick by the Chicago Bulls in the 2002 NBA draft. Now Jay works as a basketball analyst for ESPN, hosts a radio show, and is actively involved as an investor in the business world.

Notes:

• Jay starts by describing the terrifying night when he wrecked his motorcycle which led to the end of his playing career…
• Coach K flew a private plane to be with Jay in the hospital right after his motorcycle accident. He gave him a rosary and said, "you're going to give that back to me when you play again." Jay learned a valuable leadership lesson in that moment. Great leaders create hope. They give people something to strive for. "He gave me a reference point to look forward to."
• Communication: As a leader, you need to initiate a conversation with each person you're leading. You can't just lead one generic way. You need to get to know each person for who they are. Ask questions about them. Get to know them.
• Jay's mom said, "Life isn't interpreted by headlines." There is context to things. Jay learned from his mom to have a drive for knowledge and education.
• Legacy: "Impact is what I want my life to be."
• Coach K: "I was coached by one of the great minds at coaching life. He's a life leader."
• "I chose Duke because I wanted to be a king among kings."
• When Jay got drafted by the Chicago Bulls, he asked to have Michael Jordan's locker. It had not been used by anyone until that moment. "Heavy is the head that wears the crown."
• Preparation process - It never turns off. Always working on preparing for his work. Jay Bilas called all the prep the parachute. You don’t want to need it, but you know it’s there in case you get stuck.
• While at Duke, Jay decorated his body with tattoos, quotations, and symbols that meant far more later on. On his right leg, he inked the Chinese symbol for sacrifice; on his right arm, two hands clasped together, praying, next to the words “To err is human. To forgive is divine.” He also added this, from Gandhi: “Strength does not come from physical capacity. It comes from an indomitable will.”
• Jay graduated in 3 years: He majored in sociology, graduated early, and turned professional after his junior season. For his final thesis paper, he studied athletes who left college early, their backgrounds, why they failed or succeeded.
• Kobe - "A relentless pursuit to be the best." "Don't F with me, I'm in killer mode."
  • "He crystalized those fruits that translate to things off the court too."
• Career advice: Appreciate your position while planning your promotion. Be excellent at your current role while also thinking about what could be next

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Ryan Holiday is the best-selling author of more than 10 books including The Obstacle Is The Way, Ego Is The Enemy, and most recently, Courage Is Calling. He’s sold millions of copies and his work impacts leaders all over the world.

Notes:

• A philosophy of offense. General James Mattis was once asked by a tv reporter, “what keeps you up at night?” And he said, “I keep people up at night.” Captured his philosophy of offense (a bias for action… People who make it happen)
• Preparation makes you brave. —- the Army life handbook that was handed out to millions of soldiers in the Second World War. All about preparation. As Epictetus says the goal when we experience adversity is to be able to say, “this is what I’ve trained for, for this is my discipline.”
• Never question another man’s courage. “It’s very easy to judge. It’s very hard to know.” Waste not a second questioning another man’s courage. Put that scrutiny solely on your own.
• Be strong and of good courage. We hear in the book of Joshua. William Faulkner said  “be scared. You can’t help that. But don’t be afraid.”
• You can’t spend all day in deliberation — the story of a Spartan king who was marching across Greece. As he entered each new country, he sent envoys to ask whether he should be prepared to treat them as friends or enemies. Most of the nations decided quickly and chose friendship. But one king wanted to think about his options. So he thought and thought and thought until it was chosen for him. “Let him consider it then,” the frustrated Spartan General said as he fixed his jaw. “Which we March on.” Even if you choose not to decide, you still have made a choice. You are voting to let them decide.
• The power of poise — in the year 175, Marcus Aurelius was betrayed by his general Avidius Cassius in an attempted coup. He could have been scared. He could have been furious. He could have exploded. But this would not happen. He said, “the nearer a man is to a calm mind, the closer he is to strength.”
• Ernest Shackleton — Arctic expedition got stuck in the ice. His motto —fortitudine vincimus — By endurance we conquer
• The courage to care — General Mattis said “cynicism is cowardice, it takes courage to care.” Only the brave believe, especially when everyone else is full of doubt. the story of Theodore Roosevelt the biographer Herman Hagedorn wrote “is the story of a small boy who read about great men and decided he wanted to be like them.”
• Ryan shared a personal story about his experience working for American Apparel and his relationship with founder/CEO, Dov Charney. He was asked to do something immoral and he declined... But, he didn't stop Dov from doing it. "It doesn't age well to just be scared in the moment. All that's left is what you didn't do."
• When you earn some power or develop a platform, how will you use it? When Lyndon Johnson became President, he said, "What the hell is the presidency for if not to do big things?"
• Consistency -- How does Ryan produce so much work (publishing lots of books) on a consistent basis? You have to show up every day. Tackle the smallest component part of the project for that day. Do what's in front of you.
• Why does Ryan work out every day? "I like to think, 'who's in charge?' I'm in charge."
• Excellence =
  • All leaders are readers
  • Curiosity is a must
  • Desire for knowledge
  • Self-discipline
  • An element of service - it's not just about you
• How does Ryan define success?
  • Autonomy. "The power of my own life, who I spend time with, and what I'm doing. I don't want to be a slave to the system."

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John Bacon has written twelve books on sports, business, health, and history, the last seven all National Bestsellers. His latest book is "LET THEM LEAD: Unexpected Lessons in Leadership from America's Worst High School Hockey Team." 

Notes:

• Be Patient with Results, Not Behavior - Accept where you are to get where you want to go. Be present so you can own your attention and energy. Be patient and you’ll get there faster. Embrace vulnerability to develop genuine strength and confidence. Build deep community over efficiency and optimization. Move your body to ground your mind
• Reduce Your Rules, but Make Them Stick - Make your rules few, clear, and connected to your larger mission. They have to be within everyone’s control to follow every day. When your people start enforcing the rules themselves, the culture has changed.
• To make it special to be on your team, make it hard to be on your team. The people who apply to the Navy SEALS and the Peace Corps are attracted to the difficulty. They know not everyone can make it, and that’s what makes it special
• You can't motivate people you don't know - Leadership doesn’t require rousing speeches; it requires that you get to know your people. 
• The more power you give, the more you get -Select leaders for their ability to lead, not their ability to do the job they used to have. Leaders must know their jobs, know how to do their jobs, know everyone else’s jobs, and help them all do their jobs better! This is how you create “layers of leadership,” which benefits everyone, and keeps you from burning out.
• All credit goes to your people - If you give away the credit and accept the blame, you’ll be rewarded with loyalty. If your team succeeds, you will always get more credit than you need. “The reward of a job well done is to have done it.”
• John's two initial goals when he took over the worst team in the state:
  • Be the hardest working team in the state
  • Win a state title
• On day 1, he set high standards -- Previously, they were 0-22-3
  • "Make no small plans, they lack the power to stir people's souls."
• John Bacon's two rules:
  • Work hard
  • Support your teammates
• "Behaviors you can always control, performance and outcomes you can't."
• Life advice:
  • Focus on yourself first
  • Work hard and support your teammates

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Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Johnny C. Taylor, Jr., SHRM-SCP, is President and Chief Executive Officer of SHRM, the Society for Human Resource Management. With over 300,000 members in 165 countries, SHRM is the largest HR professional association in the world, impacting the lives of 115 million workers every day.

Notes:

• "Crisis come and go, but our chance to demonstrate leadership skills is constant. In times such as these, Johnny abides by three key principles:
  • Culture comes first
  • Data is your greatest friends
  • Be "extra"
• Mistakes made by Chief Human Resource Officers:
  • RULES: CHROs who fail emphasize rules over solutions.
  • ROLES: CHROs who fail develop an instinctual approach to solidifying their role, necessitating constant validation
  • RELATIONSHIPS: CHROs who fail prioritize relationships (when hiring) above results or data.
  • RIGHTEOUSNESS: CHROs who fail need to be right at all times without accounting for other perspectives
• “Culture is the cure amid chaos” -- At SHRM, they’ve defined themselves by their guiding principles:
  • Bold Purpose
  • Excellence & Accountability
  • Flexibility & Agility
  • Smart & Curious
  • Collaborative Openness
• How Johnny earned the CEO role?
  • He's had a wide range of jobs: Lawyer, a business leader in 'for-profit,' business leader in non-profit, understands being responsible for his own Profit and Loss of a business
• Since Johnny was seven years old, he knew he wanted to be a lawyer
• Why leaders need to become excellent writers and speakers:
  • Inspiring employees has become table stakes to be an excellent leader
  • How to work on this? READ. Johnny regularly reads with his 11-year-old daughter to help her work on this.
  • "Grammar matters. Typos matter. We judge people on those things."
• Hiring: What does Johnny look for in a candidate to hire:
  • Technical competencies - They have to know how to do the job
  • Cultural alignment - We do not hire brilliant jerks
    • Curiosity is key: "Tell me something you've been thinking about that would surprise me..."
    • Self-awareness: Tell me about situations where you've been wrong or failed...
    • Their motivation: "Why do you work?
• What has changed most over the years?
  • "Culture is everything now. Diversity, equity, and inclusion are getting better."
• How can leaders create a healthy culture that acknowledges and prevents racism, sexism, and bias?
  • "We have to talk about it."
  • Acknowledge it
• Commonalities of people who sustained excellence:
  • Curiosity - receptive to change
  • Fiercely competitive - They want to win
  • Exist for a bigger purpose
• The RESET - The opinion and perspective of Human Resources is changing... "They can't be the department of NO anymore."
  • "The job of the HR professional is to help their leaders get a good return on their hiring investment."
• Life/Career Advice:
  • Become really good at something. Become an expert
  • Build relationships
  • Build empathy - "When I was a young 'hot-shot' attorney, I would run through people." You need to build empathy for others."

Text LEARNERS to 44222 for more...

Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12

Brad Stulberg is the author of Peak Performance, The Passion Paradox, and The Practice of Groundedness. He coaches executives, entrepreneurs, physicians, and athletes. He is also co-creator of The Growth Equation, an online platform dedicated to defining and attaining a more fulfilling and sustainable kind of success.

Notes:

• Build deep community over efficiency and optimization. It takes more time. It has a physical connection and a sense of belonging. Don’t move so fast that you don’t see people.
• Keys to great leadership -- Look at the boundaries and create space for work to unfold. Don’t be the helicopter parent or the micromanager. Don’t neglect them, but ensure they have the space to grow and blossom.
• Move your body to ground your mind - It’s so important to have a physical practice. Make it part of your work. It needs to be in order to support your mental health.
• The Milwaukee Bucks won the NBA championship. Their MVP leader, Giannis Antetokounmpo scored 50 points and helped his team win. But he may have earned even more fans when he was asked during a press conference how he keeps his mind right. His three-part answer, in his own words: “Focusing on the past is ego. Focusing on the future is pride. Focusing on the present is humility.”
• The six principles of groundedness:
  •  Accept where you are to get where you want to go
  • Be present so you can own your attention and energy
  • Be patient and you’ll get there faster
  • Embrace vulnerability to develop genuine strength and confidence
  • Build deep community over efficiency and optimization
  • Move your body to ground your mind
• Trying to be "balanced" does not work. When you care deeply about something it draws you in. That's the point. You don't need to force some kind of proportionate allocation of your life. Aim for the self-awareness to PRIORITIZE and CHOOSE how you spend your time and energy.
• Wherever you are, the goal post is always 10 yards down the field. If you develop a mindset, "If I just do this, or just accomplish that, THEN I'll arrive," you're in for trouble. There is no arriving. The human brain didn't evolve for it. Enjoy the process. Be where you are.
• Everyone wants to be SUCCESSFUL. But few people take the time and energy to define the success they want. As a result, they spend most, if not all, of their lives chasing what society superimposes on them as success. Define your values. Craft a life around them. THAT is success.
• Stress + Rest = Growth. Too much of the former not enough of the latter you get injury, illness, burnout. Too much of the latter, not enough of the former you get complacency, stagnation. This equation is universal. It holds true for individual and organizational growth.
• "Wouldn't this be rad?"
  • The process of striving for ambitious goals is what brings fulfillment.
  • The process is how you live your life.
• "Your addiction to growth might be making you miserable." The human condition is oriented towards more.
• Advice on building a business: Think less about building the business and more about building the life you want to live. Brad limits himself to 15 clients and they only meet on Monday and Friday. Tuesday, Wednesday, Thursday are days for creativity, reading, research.
  • Brad optimizes for autonomy and freedom.
• For the over-worked, over-scheduled VP: Find 2 hours a week for deep work. That's a start. Challenge the culture, test assumptions.
• Think of your schedule as a moral document
• Sustain excellence:
  • Wise patience... Step back sometimes
• When making a big decision, adopt the lens of a wise observer, what would your wiser self tell you to do?
•  Stimulus + your response = outcome
• When you feel restless to do something, use that as an alarm. Force yourself to take three deep breaths. What will you regret less? No raising voices...
• Your language shapes how you think and act...
• The Good Enough Mother:
  • Not helicopter
  • Not each and every need
  • Doesn't neglect
  • Gives a safe space to grow and blossom
• For the insecure leader... Approach them with curiosity
• Musicians have intense periods of focused practice. People have breakthroughs when they have been on a sabbatical...
• Embrace vulnerability to develop genuine strength and confidence with others... "The way to build trust is by being vulnerable."
  • Don't be performative. It must be real.
• Build deep community over efficiency and optimization
  • It takes more time to meet in person.
• Brad's tattoo sleeve: Mountains sit through it all. Trees = grounded, the roots support it. We need to tend to our own roots.

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Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Sahil Bloom is a writer who attempts to demystify the world. He's an investor, advisor, and creator. As a pitcher at the University of Stanford, he once gave up a grand slam on ESPN in 2012 and he's still waiting for it to land. Sahil is an angel investor in 25+ startups across the technology landscape. In this capacity, he works directly with entrepreneurs and founders to identify and execute against core value creation initiatives to build scalable, sustainable value for all stakeholders.

Notes:

• Writing makes you better at everything you do. Writing is the best way to expose gaps in your thinking. When you write, you think better.
• The makeup of a great coach - Never too big to do the small things. They push you beyond what you think you’re capable of. Everyone should take a moment and say thank you to someone who has done this for them.
• Learning Circles -- Develop a circle of people to collectively learn with. Push your thinking. I do this with my Learning Leader Circles and it’s some of the most rewarding work I do.
• Why the cheeky Twitter bio? ("Once gave up a home run on ESPN that hasn't landed yet"). "People take themselves too seriously."
• The difference between big public failures and private ones: "I think private failures can shape you more."
• Freshman year at Stanford was a grind... "I thought I was hot shit." "Are you willing to spring when the distance is unknown?"
  • It's all about how you bounce back from failures.
  • "You need to be able to take constructive feedback. You can't crumble."
• Sahil asks, "What do I want to instill in my child?" Let them fail... It's the greatest experience.
• Angel Investing - An individual who provides money to start-ups.
• The "must-have" qualities in a person for Sahil to invest in them: Resilience and Grit. "You're going to get knocked around. They are willing to die before they'll fail."
  • "I'm driven by relationships over data points. I like to ask: Tell me about a time you got your ass kicked..."
  • Sahil invests because he learns so much through the process of it. The intellectual returns make it worth it.
• "Writing is the best way to expose gaps in your thinking. It makes you better at everything you do."
• Be a teacher: "I'm learning alongside you."
• Great storytelling... "It is a built skill."
  • Disney, Pixar... It's a foundational skill. They infuse personality in writing.
• The three biggest keys to storytelling:
  • Elicit an emotional response
  • Novelty - That "Oh wow!" moment
  • Punchy & Concise - "I didn't have time to write a short letter so I wrote a long one instead."
• Viral tweet threads - It started in May 2020 for Sahil. He went from a few followers to hundreds of thousands...
• Be "Positive Sum." The world is positive sum. A rising tide lifts all boats. You should genuinely root for others to succeed.
• The makeup of a great coach:
  • In the trenches with the team - never too big to do the small things
  • Willing to challenge you and call you out. They help you get better
  • They push your thinking
• Coach John Beverly (Sahil's high school baseball coach)
  • He was first to suggest that Stanford could be a reality for Sahil ("He was nuts")
  • He had very high expectations
  • He believed in Sahil more than Sahil believed in himself
  • He changed the trajectory of people
• Cognitive bias - High expectations lead to higher performance
  • You need to vocalize your appreciation for those who have pushed your thinking and expected a lot from you
• The power of learning circles:
  • There is push & pull with others
  • Helps you develop circles of friends to collectively learn with and push your thinking

Text LEARNERS to 44222 for more...

Full show notes at www. LearningLeader.com

Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12

Sukhinder Singh Cassidy is a leading digital CEO and entrepreneur with more than 25 years of leadership experience founding, scaling, and advising companies including Google, Amazon, StubHub, Yodlee, and more. Most recently, Sukhinder served as the leader of StubHub, the premier global consumer ticketing marketplace for live entertainment, which she and her team sold for $4 billion in February 2020. Earlier in her career, Sukhinder built Google’s business throughout Asia Pacific and Latin America.

Notes:

• “Nothing will ever be attempted if all possible objections must first be overcome.” - Samuel Johnson
  • “We think when we do nothing there is no cost.” That’s not true. There’s a cost to standing still.
• Proximity to opportunity benefits us even more than planning. Sukhinder moved to Silicon Valley in 1997. She rode the tailwind of the Internet and being at the epicenter of it all.
  • Prioritize the WHO before the WHAT.
• As a leader, watch what you validate with your words and actions. Reward the behavior that you want. If you want to promote taking risks, then reward the people who do that. “You get what you create and what you allow.”
• At one point, Sukhinder went to her boss at Google (who worked with Eric Schmidt) and said, “I’m pregnant, I want to keep running international at Google. I need for you to pay for me and my nanny to travel the world business-class. And they said yes.” BIG ASK. 
  • She did the calculus and realized it was a reasonable ask. And they said yes.
• Career path - "My career is not linear, it's cyclical. It has ups and downs. I've made 13 different meaningful choices along the way."
• The myth that there is a linear relationship between risk and reward. Not all choices have an equal amount of upside and downside...
• Sukhinder sas been on the board of Urban Outfitters with Scott Galloway:
  • Should you move to a big city? Should you move to your company's headquarters?
    • Being at the center of the action matters... It helps if you can understand the pulse of HQ
• How to become a smart risk taker?
  • What are our goals, passions, and values?
  • What are we great at?
  • Look for headwinds and tailwinds - (Join a growing company that has momentum)
    • With that said, Sukhinder went to StubHub and there were significant challenges
  • Over-prioritize the WHO over the WHAT
• Why did Sukhinder take the StubHub leadership role?
  • It was a calculated risk
  • She missed running a company of scale
    • They needed entrepreneurial and executive energy
• How do you create an environment for people to take risks?
  • You want people who are "truth-tellers, truth seekers, and authors"
  • Make it safe to take risks -- Reward that behavior.
  • Watch what you validate by your words and actions. Understand the magnitude and the weight of your words. People are always watching how the leader responds, who they commend, what they say...
• How to go for a job that you aren't qualified for?
  • "The next level of learning is going for something you don't know..."
  • To be a CEO, you need depth AND breadth. You need to expand your skillset. This is the path to accelerated learning.
• How do you know when you should leave a job?
  • "I like 3-5 year sprints. Are you having fun? Are you making an impact? If you aren't having fun or making an impact, you'll want to leave."
  • Think about: "Who am I doing this with? Are our values aligned?"
• Why did Sukhinder want to be a CEO?
  • "A little bit of ego"
  • "I was built to lead"
  • "I enjoy being on the hook"
• People who sustain excellence:
  • They surround themselves with other great people.
  • They don't let their ego get in the way.
  • They don't feel threatened by great people.
• Career/Life Advice:
  • "We tend to assume that everything is zero-sum. It's not. Choice is a multiplier of opportunity and we get to control it. Make a choice and get in motion."

Text LEARNERS to 44222 for more...

Full show notes at www.LearningLeader.com