Technology has become the main driver for increasing access to justice, and there are huge opportunities for legal service providers to leverage both existing and emerging tech to reach new clients. Dennis and Tom welcome Natalie Knowlton to discuss the current state of legal services, the justice gap, and ways technology is helping attorneys provide better and more affordable services to consumers.

As always, stay tuned for the parting shots, that one tip, website, or observation that you can use the second the podcast ends.

Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for the answers to your most burning tech questions.

Natalie Anne Knowlton is the Founder of Access to Justice Ventures, which empowers entrepreneurs developing scalable solutions for legal consumers.

Resources from This Episode:

A Segment: Fresh Voices on Legal Tech: Natalie Ann Knowlton

• Access to Justice Ventures

B Segment: More with Natalie Knowlton

Parting Shots:

• Microsoft Bookings
• and-pathfinders-dennis-kennedy.html">Dennis Kennedy on Pioneers and Pathfinders

Continuing with their “Fresh Voices On Legal Tech” interview series, Dennis and Tom welcome Chase Hertel to hear his take on direction and trends in the legal tech space. Chase discusses his career path and offers tips for helping attorneys engage with technology to improve their practice. They dig into the potential uses and dangers of ChatGPT and other AI tech in the profession, discuss Chase’s work in immigration legal tech, and survey the outlook of legal tech’s future.

As always, stay tuned for the parting shots, that one tip, website, or observation that you can use the second the podcast ends.

Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for the answers to your most burning tech questions.

Chase Hertel is Director and Counsel at SimpleCitizen.

Resources from this Episode:

A Segment: Fresh Voices on Legal Tech: Chase Hertel

• LinkedIn: Chase Hertel
• SimpleCitizen

B Segment: More with Chase Hertel

Parting Shots:

• Unlocking Legal Regulation Knowledge Center
• ABA Legal Innovation Regulatory Survey
• Co-Pilot by Microsoft
• “Innovation Ideas: Quantity, Quality, and ChatGPT”

If you missed this year’s ABA TECHSHOW conference, tune in with Dennis and Tom! They guys talk with Allison Johs and Jen Lee about key takeaways from their sessions and the latest tech news and trends featured at the conference. They also discuss which developing tech they’re most excited about and share their top tech recommendations for fellow attorneys.

As always, stay tuned for the parting shots, that one tip, website, or observation that you can use the second the podcast ends.

Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for the answers to your most burning tech questions.

Check out Allison’s newest book: How to Do More in Less Time: The Complete Guide to Increasing Your Productivity and Improving Your Bottom Line, Second Edition.

Allison C. Johs, Esq., is president of Legal Ease Consulting, which provides marketing, social media, business development, productivity, and practice management coaching for lawyers and law firms.

Jen Grondahl Lee is founder and consulting attorney at Jen|Lee|Law and founder of Lawyer Success Network.

In a brand new interview series, Dennis and Tom welcome Kristen Sonday to hear her perspectives on the latest developments in the legal tech world. Kristen talks about her platform at Paladin connecting lawyers to pro bono work; weighs in on ChatGPT, AI, tech adoption, and more; and shares her top tip for using technology in legal practice.

As always, stay tuned for the parting shots—that one tip, website, or observation you can use the second the podcast ends.

Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for the answers to your most burning tech questions.

Kristen Sonday is the Co-Founder and CEO of Paladin, an online platform to help lawyers and law firms find pro bono work.

With ChatGPT splashing across headlines pretty much everywhere, what’s left for us to know about this new and almost ridiculously hot tech? Dennis and Tom give their two cents on all the buzz that is ChatGPT, discussing thoughts on its many exciting and (possibly) concerning capabilities and its potential within the legal world.

Later, have you ever felt like no one bothers to read your emails? The guys offer up their strategies for drafting quick, efficient, and attention-grabbing communications.

As always, stay tuned for the parting shots, that one tip, website, or observation you can use the second the podcast ends.

Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for answers to your most burning tech questions.

Mentioned in This Episode:

A Segment: ChatGPT: What Else is Left to Say?

• OpenAI

B Segment: How To Draft Emails People will Read

Parting Shots:

• Use Your iPad with Stream Deck to Run Teams Meetings
• Center for Law, Technology & Innovation
• 10 Best ChatGPT Examples, Prompts and Use Cases

Information governance, or IG, is the new term (and then some) for records management—now encompassing the entire life cycle of information from creation to disposition. Dennis and Tom talk lawyers through the basics of an effective IG framework and the need for us to understand up-to-date best practices and legal obligations for data privacy, security, litigation readiness, and, eventually, disposal of information. The guys also discuss AI developments in IG and its potential within future systems.

Later, how would you like to have Dennis and Tom’s answer to any and every collaboration question you could think of? The guys discuss the possibility of developing a GPT3 chatbot fluent in The Lawyer's Guide to Collaboration Tools and Technologies: Smart Ways to Work Together.

As always, stay tuned for the parting shots, that one tip, website, or observation you can use the second the podcast ends.

Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for answers to your most burning tech questions.

Mentioned in This Episode:

A Segment:

• Contoural Webinars
• MER Sapient
• ACEDs

B Segment: Creating a ChatGPT Chatbot out of our book

• Pick a Book to Talk to

Parting Shots:

• Vacay

As Southwest Airlines learned the hard way, failing to replace your old technology can really come back to bite you in the butt. The guys discuss some of the myriad issues related to outdated tech, from global down to personal levels, and then bring the topic home to lawyers to explain how to stay on top of your firm’s technology maintenance and replacement planning.

Later, Dennis and Tom, talk through the recent LastPass debacles and what you should do when a tool you’ve relied on is no longer meeting your needs.

As always, stay tuned for the parting shots, that one tip, website, or observation that you can use the second the podcast ends.

Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for the answers to your most burning tech questions.

Mentioned in This Episode:

A Segment: How Will Your Outdated Technology Hurt You?

B Segment: Leaving LastPass

• 1Password
• BitWarden
• Dashlane

Parting Shots:

• Logitech MX Master 3S
• Logitech MX Keys
• Quartet Glass Desktop Computer Pad

With 2023 underway, the guys take a minute to see how they did on last year’s tech resolutions and talk through goals for the new year. Tune in for their approach to crafting resolutions with small steps and measurable victories. And, bottom line, don’t feel bad about giving up on a resolution that just isn’t bringing value to your life.

As always, stay tuned for the parting shots, that one tip, website, or observation that you can use the second the podcast ends.

Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for the answers to your most burning tech questions.

If you know you know… will there be another Tom-a-riffic victory? Debbie Foster is back for Dennis and Tom’s legal technology year-in-review. The trio use their traditional “Pardon the Interruption”-inspired format to review legal tech developments in 2022. Tune in for their thoughts on the most important tech for lawyers, workflows and automation, favorite collaboration tools, the archaic tech you need to leave behind, and much, much more!

Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for answers to your most burning tech questions.

Debbie Foster is the managing partner for Affinity Consulting, and is a nationally recognized thought leader on efficiency and innovation in professional legal organizations.

After years of investment in the Twitter platform, Dennis and Tom have mixed feelings about what they want to do with their accounts under Musk’s so-far tumultuous reign. Is it time to say goodbye? The guys consider the pros and cons of sticking with it and whether an alternative platform like Mastodon or Post could fill the void.

Later, the guys want your help! Learn how to support the podcast by sending in your tech questions, suggesting topics Dennis and Tom could cover on the show, rating them on apple podcasts, and more!

As always, stay tuned for the parting shots, that one tip, website, or observation that you can use the second the podcast ends.

Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for the answers to your most burning tech questions.

Mentioned in This Episode:

A Segment: Should I Stay or Should I Go?

• Mastodon
• Post

B Segment: TKMR Pledge Drive

• The Lawyer’s Guide to Collaboration Tools: Work from Home Edition

Parting Shots:

• ChatGPT
• university.com/extract-url-from-hyperlink-with-an-excel-formula/">How to Extract URLs from Hyperlinks in Excel
• Humble Dollar - 2 Minute Checkup
• LTRC Q&A with Dennis and Tom