June 1, 2020

Cordell Samuels is a Past President of the Water Environment Federation and retired Plant Superintendent at the Region of Durham in Ontario, Canada. In this episode of Take It From The Top, a series of the Words On Water podcast, Cordell reflects on his experiences as WEF President and as a water professional that yielded helpful lessons for during the coronavirus pandemic. He discusses how sudden change is difficult for people and tells how as a new plant manager he made sure to connect with every staff member during a time of transition. Cordell also explains that clear communication and a focus on understanding is key across an organization.

WOW: Take it From the TopHosted by Tom Kunetz