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Why Customer Complaints are a Valuable Business Asset - Publication Date |
- Mar 02, 2016
- Episode Duration |
- 00:29:48
You constantly hear that listening and feedback are the keys to improving your marketing, your products, and your services. But are you listening selectively? I ve always found constructive criticism to be much more useful than praise. And even angry complaints can contain valuable feedback. Tuning out everything but the nice stuff is clearly a bad... Listen to episode
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