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Value-Driven Transformations - Jakomi Matthews on Engati CX
Podcast |
Engati CX
Publisher |
engati
Media Type |
audio
Categories Via RSS |
Technology
Publication Date |
May 28, 2020
Episode Duration |
00:20:57

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Jakomi Mathews, TRANSFORMATION DELIVERY CONSULTANT at Edval Timetables talks bout Value-Driven Transformations on Engati Engage. He says Digital is overused with transformation, the use of digital tools is an outcome of a successful outcome. He also says CX is about understanding your customer products that create value or help them.

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