It’s a supply and demand issue. With increasing numbers of people seeking help, it’s harder to get in to see a human counselor. At the same time, artificial intelligence technology is booming, leading to growing availability of computer programs that say similar things to what humans say while not being human at all. Dr. Jodi Halpern, Chancellor’s Chair and Professor of Bioethics and Medical Humanities at UC Berkeley, says the technology has moved faster than our ability to regulate it or fully consider the ethical implications and consequences of non-human diagnosis and treatment.

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