This is probably one of the most important messages that I want any business owner to know. I’d love to say that it came from a place of great inspiration, but it actually came from a pile of mistakes from my part and a lot of disruption that caused me to have to search my soul and become a far better business owner. This is the most important part of your marketing - it’s not sexy, it has nothing to do with social media or really cool tricks and tactics. this is about the honest to goodness most important part of anyone’s marketing ever. It’s a super important episode.

• What are you doing to look after your current customers
• The most important job you need to do in your business
• A short history of how I started Identify - the fails and struggles we went through, how it grew in 6 months, and how we fixed the issues we experienced
• Sharing a story of how we rebuilt the trust with one of our first clients in the business
• The reason you need to build trust with your clients
• Things you can learn in our free online school: The Toolbox.

IMPORTANT LINKS MENTIONED DURING MAP IT MARKETING EPISODES

• MAP IT Marketing Facebook group
• Identify’s Free Events and Webinars
• Identify Marketing Instagram
• Identify Marketing Facebook Page
• Rachel Klaver Website
• Identify Marketng NZ Website
• Identify Marketing Australian Website
• Rachel Klaver - Linkedin
• Rachel Klaver - Youtube

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