In today’s Leadership Spark, I speak with Jeffrey Katz, founder and CEO of Journera. Jeffrey talks about his leadership roles in various companies, and his experience as a command-and-control leader. He talks about the performance-centric nature of the airline industry and the mission to grow Sabre around the world, as well as the challenges faced by management in a command-and-control environment. 

Jeffrey also talks about the evolution of management styles and how the idea of employee engagement surveys, flexible work, and work-life balance were just starting during his time in the industry. The conversation sheds light on the need for companies to adapt to changing times and expectations of employees. 

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