In this episode of the HR Leaders podcast, I'm joined by my guest Serena Huang, Global Head of People Analytics at Kraft Heinz.

Episode highlights

00:00 - Intro

05:06 - How have you seen HR change over the years?

06:32 - Recognising payroll heroes

07:43 - How are you supporting your remote teams

13:42 - Maintaining high levels of empathy

15:16 - Building a sense of inclusiveness during virtual calls

17:50 - Tip for keeping engagement during larger meetings

18:32 - How technology has helped manage hybrid teams

19:59 - How are you upskilling your HR Teams?

22:03 - Advice for leaders running similar sessions

24:30 - How are these sessions captured, stored, and distributed?

32:00 - Keeping tabs on employee burnout

36:06 - Accessing global safety parameters when returning to work

39:27 - HR Leaders Quick Fire Round

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