The interview marathon continues as Rikki Quintana gave us a patient's perspective on healthcare on this episode of the Perspectives on Healthcare podcast with Rob Oliver. This is interview 37 in this series. Only 100 more to go! Rikki is from New Mexico. She shared some very personal insights and there's a lot to learn here.

Here are 3 things that stood out as Rikki Quintana gave us a patient's perspective on healthcare:

• Insurance significantly controls the healthcare people receive in the United States, access to care often depends on presenting an insurance card.

• Quality healthcare should consider the entire person, including their physical and mental health and life circumstances, rather than just focusing on specific medical issues.

• Medical professionals need to acknowledge the vulnerability of patients during healthcare encounters, maybe starting by acknowledging their own struggles as a patient.

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Disclaimer: All opinions expressed by guests on the Perspectives on Healthcare Podcast are solely the opinion of the guest. They are not to be misconstrued as medical diagnoses or medical advice. Please consult with a licensed medical professional before attempting any of the treatments suggested.