We hear a patient’s perspective on healthcare from Melissa Marshall on this episode of the Perspectives on Healthcare Podcast with Rob Oliver. This is interview 58 in the patient’s perspective interview marathon. Melissa is from Connecticut. She shares a powerful story about her own personal experiences of living with a disability from birth. It is interesting to hear the impact that her disability had on her care as a child as well as in motherhood. A strong advocate for people with disabilities, Melissa Marshall provides some true food for thought.

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Here are 3 stand out points that Melissa Marshall makes as she shares a patient’s perspective on healthcare:

• Healthcare Heroes are the ones who show empathy, believe in their patients and actively work with patients to improve their condition.
• Quality Healthcare is affordable, accessible for all people and welcomes patient input. (Patients must be seen as equal members of the care team.)
• Healthcare professionals need to be aware of their own disability bias. Being aware of its existence and recognizing how personal biases impact patient care can make a huge difference in the way their practices run.

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Disclaimer: All opinions expressed by guests on the Perspectives on Healthcare Podcast are solely the opinion of the guest. They are not to be misconstrued as medical diagnoses or medical advice. Please consult with a licensed medical professional before attempting any of the treatments suggested.