We look at the coverage of the ongoing crisis in the Ukraine. The controller of BBC World Service English Jon Zilkha joins us in the studio to respond to listeners’ comments and questions. How do you maintain "balance" and impartiality in reporting armed conflicts? Is it the BBC’s role to actively counter disinformation from Russia? Is there a risk the media might end up demonising ordinary Russians? Presenter: Rajan Datar Producer: Howard Shannon