How can you scale cool? True personalization in travel. Leiti Hsu, Cofounder of Journy (an AI-enabled, expert-curated modern travel planning service that personalizes your trip planning, including bookings and reservations), show host, and food connector, joins John Matson and Bess Chapman in the MouthMedia Network studio.

• Journy uses humans, who do their jobs better with tech?
• Leiti and Susan (her cofounder) are the Yin and the Yang. They met dancing on speakers in Shanghai, while both traveling, and they become travel buddies.
• Traditional travel agencies still have humans doing things a computer can do better. Journy uses technology so that their humans can spend 80% of their time doing things only humans can do - planning amazing trips.
• Journy is for all! You can be on a budget or go for an ultimate luxury experience. Either way, Journy knows their customer extremely well.
• Learn about QQ! A texture that Taiwanese and other asian cultures love. Think boba in bubble tea - like al dente but squishier.
• Leiti saw the end of media as we knew it as Gourmet Magazine folded, and now surprisingly Journy has become a big of a media company.
• An unexpected brand Journy has worked with is 23 and Me. They gave away 23 DNA kits and planned the trips for those people back to their ancestors’ countries.
• Leiti’s home away from home travel-wise is San Sebastain. It’s the Taiwan of Europe! It’s like paradise with really good food.
• After Leiti’s mom was diagnosed with stage 4 non-smoking lung cancer, she created her dream restaurant pop-up. A hole in the wall Taiwanese beef noodle soup spot, called Tsu Soup.

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