How can firms define and measure their innovative efforts? In this edition of Law Technology Now, host Dan Linna talks with Lucy Dillon and Nick Long of Reed Smith LLP about how to practice law with modern tools and in-depth metrics. They discuss how they approach new projects within their firm’s innovation program and stress the importance of listening to clients’ needs. They touch on how Reed Smith’s Summer Technology Associate Program works to equip new lawyers with tech skills needed to practice modern law and also discuss possible changes in technology regulations for lawyers.

Lucy Dillon is chief knowledge officer at Reed Smith LLP.

Nick Long is senior director of legal operation at Reed Smith LLP and director at Gravity Stack LLC.

Special thanks to our sponsors, Headnote.