Jon Bird CEO, VMLYMR // Shane Lenton, Chief Information and Digital Officer, Cue Clothing
Publisher |
MouthMedia Network
Media Type |
audio
Categories Via RSS |
Business
Management
Publication Date |
May 12, 2021
Episode Duration |
00:55:09

In a two for one deal, we pick the brilliant minds of our guests to look at the intersection and partnership (or battle?) between ecommerce and bricks & mortar, and how that discussion has been heated up by a global pandemic - it’s time to breakdown the boundaries!

https://drive.google.com/file/d/1zgBiojUsi6_Zsgers4LCNA1da9T8xOQQ/view?usp=sharing

Show Notes

  • How much change has been accelerated toward unified commerce as a result of the pandemic? 
  • Leveraging the power of the footprint – legacy retail vs new retailers
  • The challenges of replicating a great online experience the “same” in-store
  • The technology that can help carry through a seamless experience from online to in-store
  • Covid accelerated the way we interact with technology and breaking down a wall between online and in-store
  • How tech used well can blend online and in-store and what it can mean for borderless retail opportunities 
  • How the ‘new norm’ of consumers adopting QR codes in their everyday routines can transform the retail CX.
  • Looking forward to the future and navigating an agile path to success and adaptation of new tech and trends
  • The multichannel wishlist - the opportunity to bring offline in-store to extend the buyer footprint 

Links:

Cue Clothing

VMLY&R

Register for Online Retailer Conference & Expo, 21-22 July 2021

MouthMedia

NORA

See omnystudio.com/listener for privacy information.

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