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It's Not the Change They Hate
Publisher |
Laura Klein
Media Type |
audio
Podknife tags |
Design
Technology
User Experience
Categories Via RSS |
Technology
Publication Date |
Dec 08, 2015
Episode Duration |
00:25:48

Users who care deeply about your product can get very angry when you make changes. Sometimes it's change aversion, and sometimes you seriously screwed something up. In this episode, Kate and Laura talk about how to tell when it's your fault that your users hate you. 

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Eggnog

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