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In Negotiations, If You Feel Your Opponents' Pain, It May Be Their Gain - Publication Date |
- Apr 28, 2008
- Episode Duration |
- 00:01:31
Crucial in any successful negotiation is an accurate understanding of each side's motivations and needs.
And although understanding another's needs involves the talent to empathize, research from the journal Psychological Science reveals that feeling another's emotions can be a deal breaker.
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