Podknife - Improving Voice Experiences Through Testing with Real People in Real Time with Applause by Inside VOICE

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Improving Voice Experiences Through Testing with Real People in Real Time with Applause

Podcast |: Inside VOICE
Publisher |: VOICE
Media Type |: audio
Podknife tags |: Interview,; Technology,; Voice
Categories Via RSS |: Technology
Publication Date |: Jul 17, 2019
Episode Duration |: 00:20:18

In this week’s episode James Poulter speaks with Emerson Sklar, Director of Voice Services at the testing and quality platform, Applause - one of this year’s VOICE 19 sponsors.

Emerson heads the team’s solutions for Voice testing, working with enterprise brands to help them improve their voice experiences through testing with real people in real time.

In this discussion James and Emerson discuss whether we are seeing new design frameworks emerge in the voice space, and the power of knowing your customer when designing for voice.

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