We all want to create memorable experiences for our customers, although sometimes it's easier said than done. In this episode, we interview Matt Barnett from Bonjoro. Bonjoro helps you convert and retain more customers through creating instant personalised videos adding a major human element to your brand. We discuss how the idea for Bonjoro came about, how they built a viral side to their product and how you can go the extra 1% to delight your customers.Resources we mentioned…Bonjoro