Last year saw so many additional deaths due to COVID-19 and related causes that the life expectancy in the United States has dropped by 1.13 years. That means employers will be encountering unexpected employee deaths more frequently. How do leaders and HR handle this? How do they share the information with your employees? How can they find a balance of grieving and support? In this episode, we have with us Kari Niblack, the CEO of ACS Benefit Services (https://www.acsbenefitservices.com/) in North Carolina. She had to personally face this situation and is here to discuss her experiences and what she learned.