HR Happy Hour 474 - Creating Engaging Employee Experiences with HR Tech Hosts: Steve Boese, Trish McFarlane Guest: Gretchen Alarcon, Vice President and General Manager, HR Service Business Delivery Unit, ServiceNow This episode of The HR Happy Hour is made possible by Workhuman. Modern employees want a workplace where they’re respected, seen, appreciated, and heard – and they’re demanding it. And thriving organizations like Cisco, Merck, and LinkedIn have realized the immense benefits of putting the human at the center of work. Get your copy of the book, “Making Work Human,” on Amazon And Paychex. With the onset of COVID-19, Paychex quickly responded to support businesses and help them manage the new challenges brought on by the pandemic. The Paychex COVID-19 Help Center is the ultimate, comprehensive resource hub featuring articles, videos, scenario tools, live webinars, and podcasts that provide valuable and up-to-date insight on stimulus measures, managing a remote or hybrid workforce, travel restrictions, state specific guidance, and more. To access go to payx.me/helpcenter today This week we were joined by Gretchen Alarcon to get an update on her new role and what is happening at ServiceNow, how HR leaders should think about how work actually gets done beyond simply collecting data, and the importance of HR tech in delivering great employee experiences. Additionally, we talked about how the events of 2020 have led organizations to rapidly change in response to challenging conditions Learn more about ServiceNow’s Quebec Platform launch here Subscribe to the HR Happy Hour wherever you get your podcasts