‘I’ve got bad news’ is a sentence no one wants to hear. But at some point, all of us will either have to deliver bad news or will be on the receiving end. So what can make these gut-wrenching conversations go less horribly? On this episode of How To!, co-host Amanda Ripley brings in Dr. Robert Arnold, co-founder of Vital Talk, and Maura, a social worker at a level one trauma center to talk about how to better communicate serious news. Because just about all of us can get a lot better at it — once we learn how. If you liked this episode, check out: “How To Solve Your Own Medical Mystery.”  Do you have a human-sized problem that needs solving? Send us a note at howto@slate.com or leave us a voicemail at 646-495-4001 and we might have you on the show. Subscribe for free on Apple, Spotify or wherever you listen. Podcast production by Derek John, Rosemary Belson, Kevin Bendis, and Jabari Butler. If you enjoy this show, please consider signing up for Slate Plus. Slate Plus members get an ad-free experience across the network and exclusive content on many shows—you’ll also be supporting the work we do here on How To!. Sign up now at slate.com/howtoplus to help support our work. Make an impact this Asian American & Pacific Islander Heritage Month by helping Macy’s on their mission to fund APIA Scholars. Go to macys.com/purpose to learn more. Learn more about your ad choices. Visit megaphone.fm/adchoices