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How to Build a Tech ROI Model
Podcast |
The Cloudcast
Publisher |
Cloudcast Media
Media Type |
audio
Categories Via RSS |
Business
Management
News
Tech News
Technology
Publication Date |
Jun 04, 2023
Episode Duration |
00:34:27

They get requested all the time; a technology ROI model. But how do you build one, what does it tell you, and how are they relevant for technology purchases? 

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WHY ARE MANAGERS ALWAYS ASKING FOR THE ROI?

  • Businesses, and IT groups, always have more projects than they have budget
  • How do they prioritize which projects to work on? Which ones to ignore?
  • People higher up don’t understand tech, but they understand finance.

WHY ISN’T ROI EASIER TO CALCULATE? AND DOES ANYONE CARE LATER ON?

  • ROI could be about making money, saving money, or reducing risk.
  • ROI Basics: Revenues, Costs, Time
  • Tech ROI is mostly a scoping activity - what are we including in the calculation?
  • Tech ROI could be short-term or long-term.
  • Finance Stuff: CAPEX, OPEX, Depreciation, Time-Value-of-Money, IRR, Hurdle Rate
  • Good ROI vs. Bad ROI?  
  • Basics: Build a “Before and After” Model
  • Stuff included in ROI calculations: Expected Revenues, Expected Costs (all of them: technology, people, changes, etc.), Cost Savings/Eliminations, Productivity Improvements, Experience Improvements (Assumptions, Storytelling) 
  • What if the decision-makers aren’t around when the ROI timeline ends?

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