The technology services industry has had a tremendous run these past couple of years. Customer’s acceptance of technology and services from remote likely spurred the trend. In tandem, as demand from customers rose, the war for talent too intensified. The industry has gone through these cycles multiple times over the years. Guest: Francisco D’Souza, co-founder and managing partner at Recognize, a growth fund. Frank was formerly vice-chairman of IT services firm Cognizant Host: K. Bharat Kumar Edited by Reenu Cyriac