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Experience intelligence: the future of CX | Eric Smuda on Engati CX

Podcast |: Engati CX
Publisher |: engati
Media Type |: audio
Podknife tags |: Artificial Intelligence,; Business,; Interview,; Technology
Categories Via RSS |: Technology
Publication Date |: Nov 12, 2020
Episode Duration |: 00:26:37

https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot + live chat platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.

Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content

Eric Smuda, VP of CX ,Chief Customer Officer, VOC & NPS Champion, C-Suite and Board Advisor and President at InMoment talks to us saying there are many companies looking out of robots to replace human but customers want human feel and we should keep a close watch on their needs

Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/live-chat-features

#EricSmuda #EngatiCX #digital #ai #technology #customers

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