Sympathy can turn to empathy when we share the same experience with another person and connect more deeply through it. Mark and Deb’s story shows how the power of their shared experience and their shared faith helped them through multiple unforeseen struggles. In the second half, Andy talks with Dr. Susan Heitler, an author and clinical psychologist at the Rose Medical Center in Denver. She and Andy talk about the importance of words that create tension, like "but," and words that enhance togetherness, like "and," as well as her 6 Safe Sentence Starters for couples.