Podknife - Dan Heath on the Economic Upside of “Moments” by Motley Fool Money

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Dan Heath on the Economic Upside of “Moments”

Podcast |: Motley Fool Money
Publisher |: The Motley Fool
Media Type |: audio
Podknife tags |: Business,; Business News,; Interview,; Investing,; On The Radio,; Stock Market
Categories Via RSS |: Business,; Investing
Publication Date |: Jan 26, 2021
Episode Duration |: 00:04:46

Creating a powerful experience for customers can deliver economic upside for businesses. Dan Heath, co-author of the best-selling book The Power of Moments: Why Certain Experiences Have Extraordinary Impact, explains how Southwest Airlines makes more money by entertaining passengers during their flights. Learn more about your ad choices. Visit megaphone.fm/adchoices

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