We help a user who was worried that his computer was hacked by a fake "virus" popup, and we discuss using OpenDNS to help surf the web more safely and talk about purchasing a good firewall router. A listener calls with a corrupt Windows 7 profile; we help with information to fix this difficult problem. We help a user with spam issues in Cox e-mail while using Outlook 2007. A caller recounts his experiences using the MoviePass service. A caller wonders how the OnStar vehichle service is able to communicate with the cars that use it. A caller has questions about the new Oath AOL/Yahoo! e-mail privacy policy and the reading of e-mails by large Internet Service Providers. We explain the meaning of "naked" DSL service. A caller with an eight-year-old laptop looks for a new battery and car charger for it. Facebook wants financial data from the world's largest banks.