Episode 515 - Communications, Strategies, and Technologies to Support Modern Work  Host: Steve Boese Guest: Gretchen Alarcon, Vice President and General Manager, HR Service Delivery at ServiceNow This episode of the HR Happy Hour is brought to you by Paychex, one of the leading providers of HR, payroll, retirement, and software solutions for businesses of all sizes.  Financial capital has long been established as a key driver of business performance, but today, business leaders are increasingly recognizing the importance of their human capital in driving success. Download Paychex’s latest guide to discover why breaking down the silos between HR and finance can result in better business strategy and growth, as well as 14 simple HR metrics your teams should be tracking, and why.  To download the e-book, visit payx.me/FDMresearch.   This week, we met with Gretchen Alarcon from ServiceNow to talk about how effective employee communication is more important than ever in the new world of hybrid work. - HR tech tools to support effective employee communication  - How to help employees build connections - Importance of easy accessibility to employee needed information - Opportunities through the employee journey to improve two-way communication Thank you, Gretchen, for joining the show today!  Remember to subscribe to the HR Happy Hour wherever you get your podcasts.