Could voluntary mediation be the answer to building trust between Chicagoans and police officers? The city of Chicago launched a new pilot program that brings in mediators to guide conversations between police and people filing low-level misconduct claims against them. Reset talks about the benefit of community-police mediation and how successful this practice has been in other cities with Rae Kyritsi, programs director at the Center for Conflict Resolution in Chicago, and Jules Griff, director of the New Orleans Community-Police Mediation Program.