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Ian Moyse, EMEA Sales Director Natterbox, talks about the Future Of Marketing on Engati Engage. He mentions how 2020 is all of personalised branding and people - when there are personalized messages and personalized services and how AI can be leveraged for personal branding using chatbots and conversational AI.
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https://www.engati.com/glossary/meta-heuristics
https://www.engati.com/glossary/turing-test
https://www.engati.com/glossary/conversational-experience
https://www.engati.com/glossary/average-handling-time
https://www.engati.com/blog/what-are-chatbots
https://www.engati.com/glossary/average-response-time
https://www.engati.com/glossary/chatbots-in-sales-and-marketing
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