Podknife - AI for Chat Support, What's Possible and What's Working - with Abinash Tripathy of HelpShift by The AI in Business Podcast

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AI for Chat Support, What's Possible and What's Working - with Abinash Tripathy of HelpShift

Podcast |: The AI in Business Podcast
Publisher |: Daniel Faggella
Media Type |: audio
Podknife tags |: Artificial Intelligence,; Business,; Interview,; Machine Learning,; Tech News,; Technology
Categories Via RSS |: Business,; Management,; Technology
Publication Date |: Sep 15, 2020
Episode Duration |: 00:41:20

Today's guest is the great and brilliant Abinash Tripathy, CEO and Founder of HelpShift, an AI-powered support platform installed on more than two billion devices worldwide. HelpShift has raised $50+ million in venture funding since its founding in 2011, and its customers include giants like Microsoft, Xfinity, and Zynga. Dan's last interview with Abinash covered the challenges of AI deployment in the enterprise. This episode's topics include: chatbot capabilities, best/worst AI deployment approaches, lessons learned, and which problems are solvable with AI. Want to learn more about chatbots and other NLP use cases? Download Emerj's guide: emerj.com/nlp1

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