The introduction of UC represents a fundamental change to the benefits system, replacing 6 separate means tested benefits and tax credits and turning them into 1. Already there are winners and losers. Many will be worse off, only a few will be better off. Professor Eileen Evason Chair of the Mitigation working party for Welfare Reform and Kevin Higgins of Advice NI are both in the studio. Has the mitigation worked in the way they hoped? The introduction of UC represents a fundamental change to the benefits system and has brought many changes and challenges for claimants and advisers alike. With the ongoing roll-out in NI almost complete and the future migration of clients from existing benefits to UC to come we hear from some already on universal credit.