Elizabeth Jensen has been working as NPR's Public Editor since 2015, and her term was recently extended to January 2020 . Jensen describes her role as "the liaison between the newsroom and the public." She works separately from the newsroom, and responds to listener comments and complaints. She'll ask why certain editorial decisions are made at NPR, and explain the process to listeners in her blog posts . She'll also make recommendations for language NPR should use when reporting on controversial issues, such as abortion and immigration . A recent Columbia Journalism Review article found that Jensen is the last remaining full-time public editor (formerly ombudsmen) at a major news outlet in America.