Most diversity and inclusion programmes don’t work. While companies may have training for D&I in place, most focus solely on unconscious bias or cultural awareness. It also tends to be mandatory, face-to-face, and one-off, all of which can be problematic. There are even studies that show this can trigger backlash.

Culture is a combination of shared values AND shared behaviours. So if you’re trying to change a culture, you can’t just update your values and expect things to change. You have to change behaviours too.

Traditional training often fails because it doesn’t give people the practical tools to change what they’re doing every day. On this episode of Inclusion Works, Fiona Young, Head of D&I practice at Hive Learning walks us through four specific ways to create a D&I programme in your company that can actually change the culture quickly.