In this episode, Heather speaks with John Haynes, III, Director of Corporate HR, Americas at Johnson Controls, about his leadership style, a time when he was not his best self and some tips for self-reflection. This is an engaging conversation around communication techniques and strategies for those looking for insights.

 Key takeaways:

• Do the mirror work to be self-reflective
• Get feedback on your leadership style from many different people
• Don’t stop experimenting with solutions
• Take care of yourself first
• Think of your relationship with your people as an equal energy exchange
• We can’t use one communication strategy for everyone. Have many from which to choose