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2 steps ahead of tech - Steven Van Belleghem on Engati CX

Podcast |: Engati CX
Publisher |: engati
Media Type |: audio
Podknife tags |: Artificial Intelligence,; Business,; Interview,; Technology
Categories Via RSS |: Technology
Publication Date |: Jun 18, 2020
Episode Duration |: 00:13:34

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now.

Steven Van Belleghem, Co-founder and Board member of Nexxworks talks about staying 2 steps ahead with tech on Engati CX. 70% energy today, 20% for tomorrow and 10% the day after that’s the long run which creates new value and new opportunities. After a lot of research, he says a happy customer doesn’t mean a happy employee but happy employee in return helps a happy customer surely. AI can deliver value and benefits faster and in real-time. He mentions about hyper-personalization and voice command can be the next high level of customization.

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

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#StevenVanBelleghem #EngatiCX #AheadofTech

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