Dave Ulrich, Author & Professor, joined us on The Modern People Leader. 

We talked about HR’s role adding value to customers and investors, why the ROI of HR is the “Return on Intangibles”, and the four questions every HR leader should be asking themselves.

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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.

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(5:03) Good news stories

(13:09) Dave’s story

(24:44) HR's role: Adding value to customers & investors

(30:59) The ROI of HR is "Return on Intangibles"

(40:03) Figure out the KPIs of fellow execs

(52:28) 4 questions every HR Leader should ask themselves

(54:47) Rapid Fire Questions

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