Is this visceral? Viv Groskop talks to author, businesswoman and chocolatier Chantal Coady about how to deploy the senses to beguile, comfort and delight. She talks about the importance of theatre, and deploying visuals to hold attention. She recalls how how her mother leveraged the family home to help her start her business, and how that spurred her to make it a success. She talks about the murky ethics of chocolate and what you can do to help. And she recalls how a moment on a beach inspired a legendary chocolate invention...