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Converge Coffeeinactive
Publisher |
Sean Sullivan
Media Type |
audio
Categories Via RSS |
Business
Entrepreneurship
Marketing
Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table.
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your finger tips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more Hows and Whys because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 marketing success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer service, recruiting, and product development backgrounds. Today, each business operation grows either through customers or employees converging back to those 4 success cores.
People |
Premiere Date |
2017-10-09
Frequency |
Periodic
Explicit |
No

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137 Available Episodes (137 Total)Average duration: 00:26:08
Apr 21 | 00:18:38
Episode 137: Why Influencer Marketing is More than Just Getting Likes and Views
Apr 14 | 00:22:23
Episode 136: How to Remove Bias to get Good, Actionable Customer Experience Data
Mar 31 | 00:17:30
Episode 135: How Packaging Gratitude with a Sale Creates Customer Experiences
Mar 31 | 00:26:05
Episode 134: How Solving Problems with Podcasts Created Great Customer Experiences
Mar 31 | 00:28:18
Episode 133: How to Build Great Customer Experiences with Product Led Growth
Mar 17 | 00:29:12
Episode 132: Why Demand Creation Resonates Better with B2B Customers
Mar 17 | 00:30:30
Episode 131: How Great Customer Experience Comes from Great Human Writers and Not AI
Mar 17 | 00:28:25
Episode 130: How Living through the Remote Work Experience Creates Better Journeys to Coach Clients
Mar 10 | 00:28:17
Episode 129: How Breaking Down the Fear of Being Judged Creates Wonderful Customer Experiences
Mar 10 | 00:19:52
Episode 128: Why Great Customer Experience Starts with Leadership Caring about Their Employees
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