On this episode, we interview Michael Reynolds of InnovateMap. His firm's expertise has been in assisting businesses to develop digital products and experiences. The pandemic has forced a transition of virtually every business to go digital with every aspect of their business. Whether it's their marketing efforts where in-person meetings and conferences have shut down, sales processes and meetings via online video conferencing, or even remote delivery of services... businesses have been forced to adapt and adopt new methods if they hope to survive.

Michael's firm is proficient at researching behaviors and developing products and roadmaps that meet the markets' needs. Now, more than ever, traditional businesses need to be listening to their prospects and customers to better understand how they can respond with changes in their processes and products to not just survive these difficult times... but to transform their business for the future. Michael provides sage advice for business leaders to plan this digital transformation.

Special Guest: Mike Reynolds.

Sponsored By:

• FullStack PEO: FullStack services include payroll processing, tax remittance, benefits administration, worker’s compensation administration, unemployment administration, and HR administrative support - which includes forms and templates, as well as advice and consultation on employment-related matters. Promo Code: offthecircle

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• Innovatemap — Innovatemap is a team of experts in digital product research, branding, marketing, and design.

On this episode, we interview Julie Kratz. Julie is the founder and CEO of Next Pivot Point, an accomplished author, and public speaker. Julie is passionate about assisting business leaders focused on diversity and inclusion in the workplace to improve business results and workplace culture.

Julie is an amazing, positive force in the workplace for helping businesses understand how inclusive leadership transforms workplace culture and business results. Julie provides some incredible feedback for how we can listen, be curious, be willing to learn, and become allies in our industry and personal lives when it comes to diversity and inclusion. Julie also provides advice to candidates and employees on how to transfer and leverage their diverse talents to become more attractive to employers.

Listening to this discussion with Julie is a great way to start your journey. The next steps are to get Julie's incredible books here in the show notes!

Special Guest: Julie Kratz.

Sponsored By:

• FullStack PEO: FullStack services include payroll processing, tax remittance, benefits administration, worker’s compensation administration, unemployment administration, and HR administrative support - which includes forms and templates, as well as advice and consultation on employment-related matters. Promo Code: offthecircle

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• Next Pivot Point — Julie Kratz is a TEDx speaker, inclusive leadership trainer, executive coach, author, and founder of Next Pivot Point. Julie develops inclusive workplace cultures through allyship across gender, race, and all dimensions of diversity.
• Lead Like an Ally: A Journey Through Corporate America with Proven Strategies to Facilitate Inclusion — This book explores the need for organizations to meet women where they are at, rather than encouraging women to be more like men, to build a culture that values gender equality, inclusion, and a genuine sense of belonging for everyone – leading together as allies.
• One: How Male Allies Support Women for Gender Equality — Our title ONE is a symbol of this inclusion, men and women together, united on gender challenges, for both men and women. To be true allies, we did our research and found a set of proven strategies, ideas, and stories for men and women to partner together – heart, story, speak, and work-life. When men and women leaders employ these strategies together, they work in lock step, facilitating success. When we use a common approach and common language, we become ONE.
• Pivot Point: How to Build a Winning Career Game Plan for Mid-Career Women — The purpose of Pivot Point is to empower mid-career, high-potential women through building winning career game plans. Even with more women than men graduating from college and becoming middle managers, few make it to the C-suite or to corporate boards. The glass ceiling is still very much in place. In a series of interviews with mid-career, high-potential women, Julie Kratz discovered that women want more actionable tools to implement positive change. Thus, the idea was born.

On this episode, we interview Randie Dial of CLA (CliftonLarsonAllen) and Michael Kelly of FullStack PEO about the importance of financial auditing, taxation, consulting, and wealth advisory services to privately held businesses.

In May, CLA and FullStack PEO have teamed up to ensure that FullStack PEO customers had access to great financial advisors. We got to speak to Michael and Randie about company growth, tax issues, and when a company should engage with wealth advisory services. CLA is a "cradle to grave" businesses across any industry to provide everything from bookkeeping, to compliance, to financial audits.

With the pandemic and associated stimulus programs, Randie also discusses PPP loans that the government has been providing businesses due to the pandemic. There's some great advice here for every business owner.

Specific to FullStack PEO, the CLA team is focused on advising young technology startups, small investors, and non-profits with companies with less than 20 employees.

Special Guests: Michael Kelly and Randie Dial.

Sponsored By:

• FullStack PEO: FullStack services include payroll processing, tax remittance, benefits administration, worker’s compensation administration, unemployment administration, and HR administrative support - which includes forms and templates, as well as advice and consultation on employment-related matters. Promo Code: offthecircle

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• CLA — CLA helps clients succeed professionally and personally. CLA exists to create opportunities — for our clients, our people, and our communities. Although we’re a large firm with deep resources, we have never strayed from our commitment to serve clients of all sizes in any location.
• FullStack PEO — We know HR is challenging when you’re trying to scale. It’s complicated, time-intensive and if you don’t follow the rules and regulations, you’re asking for trouble. That’s where we come in: we take care of all those potential headaches so you don’t have to, and probably for less than you’re spending now.

On this episode, we interview Jack Klemeyer, a veteran business coach with 25 years of experience. Jack provides his insight into the current uncertain economic future of business and how leaders should respond, react, and succeed. On this episode, we discuss some key issues that are near and dear to leaders' hearts during these troubling times:

• How do leaders continue to motivate employees in a downturn?
• How can leaders continue to maintain optimism?
• How do leaders know when to pivot when their industry and cashflow are impacted so severely?
• How do leaders make tough decisions… without making them too late.

Jack provides some fantastic advice on leading your organization through these uncertain times.

Special Guest: Jack Klemeyer.

Sponsored By:

• DK New Media: If you're a marketing and technology firm that isn't driving leads through your online presence, we can help. We help you develop and execute a digital marketing strategy while educating your staff and providing all the resources. Promo Code: offthecircle

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• Grow Your Business™ Coaching — Jack Klemeyer and his elite group of certified Grow Your Business™ advisors and speakers are available to provide talks, workshops, seminars and keynote speeches to groups in all industries and all sizes. The skills, strategies and educational materials included in the Grow Your Business™ Programming is highly flexible and can be customized to fit your particular group and address your specific challenges. From marketing to mindset and from speaking and communications to sales strategies, we’ve got you covered – in a way that will be energizing, fun, inspirational and motivating.
• Live2Lead — Live2Lead is an annual global leadership event with world-class leaders. Created to share leadership principles and personal growth techniques so you can go and CHANGE YOUR WORLD!

On this episode, we interview Susan Marshall, founder and CEO of Torchlite. Susan shares the organization's partnership and focus on supporting small businesses with their Salesforce Essentials implementations and support.

Salesforce Essentials is a CRM that's specifically designed for small businesses from Salesforce. In true Salesforce fashion, the platform can be tailored to your business, is quite flexible, and has a ton of integration capabilities. Implementing, integrating, or customizing the platform is possible but some companies often don't have the resources or expertise to do it.

Torchlite worked directly with Salesforce to develop a team of Flexperts that can be hired as needed to assist your small business. As well, Torchlite offers a number of affordable Playbooks - standard packages to get your business up and running.

Special Guest: Susan Marshall.

Sponsored By:

• Highbridge: If you're an enterprise Salesforce client and need strategic or technical assistance across any of its cloud platforms or require integration with any other platform, we are the leading strategic firm to ensure you get a return on your Salesforce investment. Promo Code: OFFTHECIRCLE

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• Torchlite for Salesforce Essentials — Torchlite is a certified Salesforce Partner with a wide network of trained Advisors ready to help small businesses utilize Salesforce Essentials, Salesforce’s small business solution for customer relationship management.
• Salesforce Essentials — Get started fast with sales and customer support on the world's #1 CRM for $25 a month.
• Trailhead — Chances are, your next job will require Salesforce skills. Learn them for free today!

On this episode, we interview Julie Kratz. Julie is a speaker, author, and leadership consultant who assists leaders with driving business results with proven strategies to pivot to the next level with diversity and inclusion.

Despite the best of intentions, very few organizations are reaching their equality goals, even those deeply committed to diversity and inclusion. Our national protests and racial division, combined with the challenges with an economic crisis due to the pandemic, have added more challenges. Women and minorities are overwhelmingly impacted by our crisis.

Leaders must work harder to be an ally and pivot their businesses to drive diversity and inclusion. This isn't just a political an economic issue, it's proven to be a great business decision.

Many people are stating we need an honest conversation about diversity and inclusion... this conversation with Julie is just that.

Special Guest: Julie Kratz.

Sponsored By:

• FullStack PEO: FullStack services include payroll processing, tax remittance, benefits administration, worker’s compensation administration, unemployment administration, and HR administrative support - which includes forms and templates, as well as advice and consultation on employment-related matters. Promo Code: offthecircle

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• Next Pivot Point — Next Pivot Point is Julie Kratz's firm. Julie is a TEDx speaker, inclusive leadership trainer, executive coach, author, and founder. Julie develops inclusive workplace cultures through allyship across gender, race, and all dimensions of diversity.
• Pivot Point Podcast — Join Tedx speaker and inclusive leadership trainer, and author Julie Kratz on this weekly podcast sharing stories about those leading like allies, with tools to develop inclusive leaders and promote diversity at work.
• Lead Like an Ally: A Journey Through Corporate America with Proven Strategies to Facilitate Inclusion — Lead Like an Ally facilitates positive change by including six leadership strategies, such as clean up the culture, stretch talent equally, establish ally networks, manage meeting behavior, promote belonging, and measure success.

In this episode Douglas interviews Indianapolis Entrepreneur, John Qualls. John has had an incredible career launching and leading several technology startups here in the city. His most recent company is Purposely, a platform to empower employees or individuals to benchmark and optimize their culture to improve employee performance and satisfaction.

Talent optimization is one of the most critical factors that will determine if your business is able to reach and exceed your desired business results. While most business strategies focus on technical and functional aspects talent optimization should be a central part of your business strategy. With talent optimization, use a human lens to convert your business strategy into a compelling story that will engage employees.

Having found his strengths and blazed a path in the technology industry, John is now sharing his wisdom with other people and then putting the tools in place to help them. We discuss how critical this is to both individuals and to companies - especially in times of economic challenges.

Special Guest: John Qualls.

Sponsored By:

• DK New Media: If you're a marketing and technology firm that isn't driving leads through your online presence, we can help. We help you develop and execute a digital marketing strategy while educating your staff and providing all the resources. Promo Code: offthecircle

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• Purposely — Helping companies understand and empower their employees.
• Purposely Assessment — Find your purpose with their free assessment.

The traditional law firm model is a dinosaur. Clients dread the billable hour and have come to think of lawyers as a necessary evil rather than a trusted adviser and business partner. Entrepreneurs, small business owners, and individuals need a new way to work with sophisticated legal professionals. There is a better way to provide cost-effective, responsive, and dynamic legal services to clients.

On this episode, we interview Hannah Kaufman Joseph and Kimberly Jeselskis, two of the founding attorneys at JBJ Legal. The business of practicing law is changing rapidly with the advent of automation, self-service legal options, and increasing competition in the marketplace.

JBJ Legal is small enough to maintain lower costs which benefits their clients yet sophisticated enough to provide exceptional service and representation.

Special Guests: Hannah Kaufman Joseph and Kimberly Jeselskis.

Sponsored By:

• FullStack PEO: FullStack services include payroll processing, tax remittance, benefits administration, worker’s compensation administration, unemployment administration, and HR administrative support - which includes forms and templates, as well as advice and consultation on employment-related matters. Promo Code: offthecircle

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• JBJ Legal — JBJ Legal provides full-service legal representation to entrepreneurs, individuals, and companies for all of their business, employment and litigation needs.

On this episode, we interview Alison Barber Bell, Chancellor of WGU Indiana, and Jacob Brown, Graduate of WGU's Master's in Business Leadership and Vice President of Fifth Third Bank. We discuss WGU's unique non-profit, accredited online degree program... from WGU's new Indiana offices downtown.

WGU Indiana is an online, competency-based university established to expand access to higher education for Indiana residents. The university offers more than 60 undergraduate and graduate degree programs in the fields of business, K-12 teacher education, information technology, and health professions, including nursing.

Degrees are granted under the accreditation of WGU, which is accredited through the Northwest Commission on Colleges and Universities (NWCCU). Teachers College programs are accredited by the Council for the Accreditation of Educator Preparation (CAEP), College of Business programs are accredited by the Accreditation Council for Business Schools and Programs (ACBSP), and nursing programs are accredited by the Commission on Collegiate Nursing Education (CCNE). WGU Indiana has helped 7,500 Hoosiers achieve their dream of completing a college degree. Another 5,900 students are currently enrolled.

Facts about WGU Indiana:

• In 2010, Western Governors University was approached by Indiana Governor Mitch Daniels about creating a state-based model for the university.
• Indiana became the very first state model and the first state-endorsed online university, creating positions for a local chancellor and local advisory board.
• WGU Indiana is a nonprofit, accredited, online university that serves students from all different backgrounds
• WGU Indiana is currently serving about 5,600 Hoosiers – a 166 percent increase in enrollment since 2011.
• WGU Indiana serves more than 520 active-duty military members, veterans or military family members.
• WGU Indiana has awarded degrees to more than 7,500 Indiana residents.
• WGU Indiana serves students who are not well-served by traditional colleges and universities; 72 percent are classified as underserved in one or more of four categories: ethnic minority, low income, rural residents, or first-generation college students.
• As of 2018, 86 percent of WGU Indiana’s students work full-time jobs while pursuing a degree.
• According to a recent Gallup-Purdue index, which provides insight into the relationship between the college experience and outcomes, WGU consistently scored higher than the national average when measuring school compatibility, mentorship, challenging curriculum, cost-worthiness and more.

WGU Indiana’s tuition fees are nearly half the national average. Tuition is about $6,500 per 12-month year for most programs, and it is charged at a flat rate, which means students can complete as many courses as they are able in any term, at no additional cost. On average, WGU graduates increase their pre-enrollment income by $12,600 within two years of graduation and by $18,400 within four years. With an average cost of $16,500 for a bachelor's degree, most WGU graduates see a positive return on their investment within two to three years.

Special Guests: Allison Barber Bell and Jacob Brown.

Sponsored By:

• FullStack PEO: FullStack services include payroll processing, tax remittance, benefits administration, worker’s compensation administration, unemployment administration, and HR administrative support - which includes forms and templates, as well as advice and consultation on employment-related matters. Promo Code: offthecircle

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• WGU Indiana — An affordable and innovative online education that's valued by employers.
• Indiana Small Business Development Center — Our sponsor, FullStack PEO, provided this resource for Indiana business professionals. The Indiana Small Business Development Center (Indiana SBDC) was created to have a positive and measurable impact on the formation, growth, and sustainability of small businesses in Indiana, and to help Hoosier Entrepreneurs start stronger, grow faster, and work smarter.

On this episode, we interview Keaton Hendricks, founder of Sky Outfitters. Sky Outfitters is an online e-commerce company headquartered in Indianapolis. Since inception in 2016, Sky Outfitters (formerly known as Sky Footwear) has partnered with over 30 different homeless shelters across the Midwest and donated over 30,000 socks as a component of its “buy-one-give-one” mission.

With every piece of apparel sold, the company donates that item to its homeless shelter of the month – August’s shelter being Milwaukee Rescue Mission. Launched in 2016, Sky Outfitters tripled its revenue in its first year – and in 2018, the company saw $127K in gross revenue – a number that is expected to steadily increase throughout the rest of 2019.

Expanding the company’s retail line, the company's rebranding coincides with the launch of two new apparel products found on homeless shelters’ most requested items list – premium beanies and scarves.

Special Guests: Keaton Hendricks and Keeton Hendricks.

Sponsored By:

• DK New Media: If you're a marketing and technology firm that isn't driving leads through your online presence, we can help. We help you develop and execute a digital marketing strategy while educating your staff and providing all the resources. Promo Code: offthecircle
• My IT Indy: My IT Indy is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in the United States. Promo Code: offthecircle

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• Sky Outfitters — Every item you purchase has the potential to help make a difference. For each item you buy, Sky Outfitters will give one to our shelter of the month.