Stephen Vantassel Wanted to talk today about how to handle difficult jobs, you know jobs where you’re just not sure what exactly is going on at that particular situation that you’ve been hired for, I’m taking presently I’m studying for the ACE exam that’s the associate certified entomologist, and so one of the things that they said there was they said that the inspection is the backbone of integrated pest management. I couldn’t agree more because I love inspection. You know I’m a big fan of learning how to identify sign because if you don’t know what you’re dealing with you could be spending a lot of time wasting a lot of time unnecessarily to try to resolve the client’s problem and so those of you deal with bugs of course know this is important you know if you don’t identify that aren’t properly you might be baiting for an ant putting bait out for that for an ant that that is not going to eat it because you identified that particularly ants so inspection is critical. Important I think it’s even more critical for people involved in wildlife control because Wildlife Control automatically is such a time labor intensive job because we don’t have many pesticides are able to do work away while we’re away and plus we have to come back and check traps and when we doors and the repairs it’s a much higher intensity job in terms of time. And so getting the inspection done correctly in identifying what is causing the problem is absolutely critical but no matter how much you know. There’s always going to be situations that are going to be go and giving you that what is going on here that in with this particular job. So I want to give you some strategies and how to move forward with that. But let me give you a story about the importance of inspection terms of some of my own experience. I was early in my wildlife control My wildlife control work Back in Springfield Massachusetts and I was coming out to a client and the client kept hearing saying you heard scratching sounds or noises above his walk in closet. And so he had a cedar closet there and so he was hearing noises and I’m inspecting the house. I didn’t do a big inspection of the property but I am looking at the house and I noticed there’s a large opening at the attic. And I figured oh it’s got to be squirrels so I’m you know I’m setting my traps up and I said I’ll be back the next day I lived in a state where you couldn’t let the client check the trap you had to your eyeballs had to check it every day. So you know that adds up if you’re seeing empty traps because at the time I was charging by the animal. So I come back the next day fully anticipating that I wouldn’t be catching some squirrels and lo and behold the traps are empty. And so I go the next day the first day no big deal so I come back next day and sure enough there’s still nothing called That well this is kind of weird so I’m checking my trash making sure everything’s working right. So I come back the next day and. Still nothing and I ask the client are you still hearing noise out there. And the Clancy guy. Yeah. No you’re I’m hearing it all the time and so fast as well. If I don’t catch something by this date then I’m going to have to get up to that closet and take a closer look. So this was before the time I understood about the importance of closing that whole adult putting a movement indicator over the