Podknife - What Do 200 Brands Say About 2021 Retail Trends? - Stephan Schambach of NewStore by Retail Is Your Business

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What Do 200 Brands Say About 2021 Retail Trends? - Stephan Schambach of NewStore

Podcast |: Retail Is Your Business - retailtech and retail innovation
Publisher |: MouthMedia Network
Media Type |: audio
Podknife tags |: Business,; Interview,; Management & Marketing,; Technology
Categories Via RSS |: Business
Publication Date |: Apr 14, 2021
Episode Duration |: 00:42:50

Stephan Schambach, CEO of NewStore (a mobile platform that enables retailers to run their physical stores on an iPhone) discusses his new report that assessed nearly 200 brands – while many retailers have done a good job of implementing services during COVID to make the customer experience more convenient and safe, like BOPIS and curbside pickup, online storefronts and physical locations are not truly integrated. Therefore, they have “paper mache” omnichannel capabilities that will soon fail as they aren’t long-term solutions.

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