It’s one thing to write about COVID from home. It's another to see it, to hear it. KQED health reporters April Dembosky and Lesley McClurg go inside two hospitals near Sacramento: Lesley shadowed doctors in the intensive care unit, and April spent time in the ER. One year into the pandemic, it was clear these clinicians were not celebrating any anniversaries. They’ve seen too much. Too much has changed. For them, there is no post-COVID world. We hear about the little ways, the big ways, and the surprising ways COVID has changed the way doctors do their jobs.