We hear a patient’s perspective on healthcare from Wanda Allen in this episode of the Perspectives on Healthcare podcast with Rob Oliver. Wanda is from Mississippi. Although she has limited experience in the healthcare system, she has seen the ugly side in billing and the good side in patient centered care. This is interview 39 in the patient’s perspective interview marathon.

Here are 3 things that stood out as Wanda Allen gave us a patient’s perspective on healthcare:

• Bedside manner is extremely important. Someone that is skilled as a clinician still needs to be able to make a personal connection on a human level.
• Billing is one of the most frustrating parts of the healthcare system. Nobody wants to get a surprise bill!
• It’s not just one doctor’s office here or there that is creating the problem. It is the healthcare system in the United States that causes the frustration.

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Disclaimer: All opinions expressed by guests on the Perspectives on Healthcare Podcast are solely the opinion of the guest. They are not to be misconstrued as medical diagnoses or medical advice. Please consult with a licensed medical professional before attempting any of the treatments suggested.