Lisa Falkson is the Principal Voice UX Architect at self-driving car startup NIO and also serves as an advisor to Witlingo, a voice technology design and development startup. She previously worked at Amazon's famous Lab126 as a Senior Voice User Interface Designer where she helped launch three voice enabled products in 2014, including Amazon Echo. An electrical engineer trained originally at Stanford and later earning an MSEE from UCLA, Lisa started her career as a software developer at Sun Microsystems before working at Nuance Communications for either years. Her background is rare because of her deep experience in voice design. There is a lot to learn from her unique insights. Enjoy!