Adam Emfield is the Head of User Experience at Cerence, formerly known as Nuance Automotive. Join us for a fascinating conversation about voice UX in the automobiles of the future. Discover Cerence's vision for a multi-modal, multi-sensor, multi-assistant driving experience, plus the many advantages voice brings to drivers and manufacturers.Then dive into the latest design concepts of voice in the car, including personalisation and contextual awareness, and how speech anthropomorphism and emotion detection can increase user trust. To round off, you'll hear about the future of autonomous vehicles, with the various levels of autonomy explained, and how voice plays a role in each.This conversation a highlight reel of insights and revelations, and brings together two of the most exciting and transformative technologies of our lifetimes; voice and self-driving cars. Enjoy! This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro https://voicetechpodcast.com/pro

Full summary of takeaway points

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Quotes from the show

[34:14] The ability to REMEMBER the dialogue was MUCH higher in the contextually aware system.

[01:06:42] When people TALK to the car they RELAX, and it breaks that TRUST barrier.

Links from the show

• Cerence http://bit.ly/2p8MHEb
• Nuance http://bit.ly/2CyduwB
• Voice at CES http://bit.ly/2NBPRd6
• Reuters article on CES https://reut.rs/2NB1JMl
• Autonomous driving levels 0 to 5 https://tek.io/33CNnRc
• Top Anthropomorphic Cars http://bit.ly/2Czj0iE
• Harmon Kardon car http://bit.ly/2CwlZZ7

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