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Virtual Agents for IT and HR with Dan Turchin
Media Type |
audio
Categories Via RSS |
Technology
Publication Date |
Sep 22, 2021
Episode Duration |
00:46:04

The dream of machines with artificial general intelligence is entirely plausible in the future, yet well beyond the reach of today’s cutting edge technology.  However, a virtual agent need not win in Alan Turing’s Imitation Game to be useful.  Modern technology can deliver on some of the promises of narrow intelligence for accomplishing specific tasks.

The post Virtual Agents for IT and HR with Dan Turchin appeared first on Software Engineering Daily.

The dream of machines with artificial general intelligence is entirely plausible in the future, yet well beyond the reach of today’s cutting edge technology.  However, a virtual agent need not win in Alan Turing’s Imitation Game to be useful.  Modern technology can deliver on some of the promises of narrow intelligence for accomplishing specific tasks.

The dream of machines with artificial general intelligence is entirely plausible in the future, yet well beyond the reach of today’s cutting edge technology.  However, a virtual agent need not win in Alan Turing’s Imitation Game to be useful.  Modern technology can deliver on some of the promises of narrow intelligence for accomplishing specific tasks.

PeopleReign has created a virtual agent for IT and HR employee service.  This agent’s goal is not to replace a human agent but to augment them by handling some requests and elegantly handing off to a human in other cases.  In this episode, I speak with Dan Turchin, CEO of PeopleReign about their virtual agent and the future of work.

Sponsorship inquiries: sponsor@softwareengineeringdaily.com

The post Virtual Agents for IT and HR with Dan Turchin appeared first on Software Engineering Daily.

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